Hotel Museo Matan Kaan Mahahual

Hotels
8.2 (190 reviews)
Calle Huachinango, Colonia Centro , Mahahual , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Unreliable amenities
Value for money concerns

Categories

Cleanliness
7.09
There were complaints regarding unclean conditions and maintenance issues.
Service
9.56
The staff was described as very friendly and accommodating.
Location
9.1
Conveniently located close to the beach and bus station.
Room Quality
8.05
Rooms were spacious but complaints about cleanliness and maintenance were noted.
Amenities
7.58
Amenities such as the pool were mentioned positively, but maintenance concerns were raised.
Value for Money
6.54
Low value for the price given the condition of the rooms and issues during stay.
Food and Beverage
8.59
Breakfast was appreciated as being tasty.
Overall Experience
9.06
Overall, guests had a good time despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Experience the Beauty of Matan Ka'an Hotel

Mexican Style Outdoor Areas: Immerse yourself in the vibrant Mexican culture with our outdoor pool and a charming pond filled with fish and turtles.

Comfortable and Cozy Rooms: Enjoy air conditioning, ceiling fans, and beautiful terracotta tiled floors in all our rooms. The private bathrooms are equipped with showers and complimentary toiletries, while the junior suite and suite rooms offer TV entertainment.

Relaxation and Convenience: Indulge in various massage options by the pool, take advantage of our on-site parking, and stay connected with our Wi-Fi service throughout the property.

Book your stay at Matan Ka'an Hotel now and create unforgettable memories in Mahahual!

Important information:

When travelling with pets please note that an extra charge of MXN 250 per pet and per stay, applies.
Per municipal regulation, the environmental tax of $17.60 MXN per room, per night, must be paid directly at the front desk.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 190 reviews
Cleanliness: 7.09
Service: 9.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 6.54
Food and Beverage: 8.59
Overall Experience: 9.06
D
Dade • solo_traveller • us
5
Lights don’t work in living room, toilet seat was broken, and AC was leaking. Fairly clean and great location. Pool was
Pros:

Location

Cons:

Lights don’t work in living room, toilet seat was broken, and AC was leaking.

2026-05-30 • via Nuitee
E
Erika Fabiola • solo_traveller • mx
6
Urge atención a la humedad en habitaciones
Pros:

El hotel es bonito y con una alberca súper rica, sin embargo las instalaciones de habitación no son muy cómodas y había un terrible olor a humedad que hacía imposible dormir.

Cons:

Terrible olor a humedad tal vez de los muebles de madera que hay en las habitaciones, vivo en esta región y sé que las condiciones de humedad son altas, sin embargo, necesitan ventilar sus habitaciones y/o quitar esos muebles porque es preocupante dormir con el terrible olor a moho pues es un tema de salud y en verdad era tan fuerte que no descansamos bien durante la noche ni queríamos estar durante el día dentro de la habitación.

2026-05-29 • via Nuitee
L
Lesly Yoselin • solo_traveller • mx
8
2026-05-25 • via Nuitee
A
Annekathrin • couple • de
3
Gute Lage aber komplett runtergekommen
Pros:

Generell ein schönes Gebäude mit sehr guter Lage

Cons:

Zimmer runtergekommen, dreckig, vieles kaputt, Frühstück katastrophal, Zimmer wird nicht gereinigt trotz Schild draußen.

2026-05-25 • via Nuitee
J
Javier • solo_traveller • uy
10
Pros:

La locación. Espectacular todo

2026-05-24 • via Nuitee
C
Christian Obed • couple • mx
8
Relajado y muy agradable la instancia, excelente solo para ir a dormir y descansar...
Pros:

La ubicación que esta a una cuadra de la playa y de los restaurantes y comercios... sobre todo la vista que nos toco en el tercer piso estoy excelente, ya que se veía el panorama de la playa, rcomendable...

Cons:

La regadera salia muy poca agua, y las sabanas, muy viejas...

2026-05-20 • via Nuitee
H
Heras • couple • mx
9
Muy placentera
Pros:

Nunca desayune

Cons:

Todo está bien

2026-05-11 • via Nuitee
V
Vanessa • family_with_children • mx
8
Pros:

The pool and breakfast

Cons:

N/a

2026-05-07 • via Nuitee
F
Franco • solo_traveller • mx
8
2026-04-27 • via Nuitee
N
NELMA DO CARMO MARQUES • extended_group • br
10
Pros:

hotel bom perto da praia. .

Cons:

pouca luz no quarto e no banheiro . e as cortinas muito clara. passa muita luz ao amanhecer. e a noite porque dentro do hotel e bem iluminado durante a noite .

2026-04-19 • via Nuitee
R
reyes antonio • solo_traveller • mx
9
Pros:

La ubicación y la atención

Cons:

El clima de la habitación no enfríaba

2026-04-18 • via Nuitee
S
Sara • solo_traveller • it
9
Pros:

Ottima posizione, bella la struttura

2026-04-17 • via Nuitee
A
Angelika • solo_traveller • ca
8
2026-04-06 • via Nuitee
R
Raquel • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La alberca no tiene agua climatizada
Las habitaciones muy pequeñas

2026-04-01 • via Nuitee
A
Ariadna • extended_group • mx
10
2026-03-30 • via Nuitee
S
Stephanie • solo_traveller • ca
6
Pretty but too noisy at night.
Pros:

Mahahual is a super great little beach town. This hotel has a nice Mexican feel to it. I liked that it is Pet Friendly though they do charge a 250 peso cash payment. The pool is nice but cold.

Cons:

The room was pretty but very small. The hotel is very noisy at night. The town plaza is right next door and both nights the music started at 9pm and played loudly till 3am. Street Dogs were barking after that and then at 6am the hotel cleaning staff started and made a ton of noise. It was impossible to sleep.

2026-03-24 • via Nuitee
G
Guadalupe • family_with_children • mx
8
2026-03-21 • via Nuitee
S
Sandra Isabela • family_with_children • mx
8
2026-03-16 • via Nuitee
A
Adela Noemí • couple • mx
8
2026-03-16 • via Nuitee
E
Edgar Efrain • family_with_children • mx
8
2026-03-15 • via Nuitee