Hotel Museo Matan Kaan Mahahual

Hotels
8.2 (198 reviews)
Calle Huachinango, Colonia Centro , Mahahual , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Unreliable amenities
Value for money concerns

Categories

Cleanliness
7.09
There were complaints regarding unclean conditions and maintenance issues.
Service
9.56
The staff was described as very friendly and accommodating.
Location
9.1
Conveniently located close to the beach and bus station.
Room Quality
8.05
Rooms were spacious but complaints about cleanliness and maintenance were noted.
Amenities
7.58
Amenities such as the pool were mentioned positively, but maintenance concerns were raised.
Value for Money
6.54
Low value for the price given the condition of the rooms and issues during stay.
Food and Beverage
8.59
Breakfast was appreciated as being tasty.
Overall Experience
9.06
Overall, guests had a good time despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Experience the Beauty of Matan Ka'an Hotel

Mexican Style Outdoor Areas: Immerse yourself in the vibrant Mexican culture with our outdoor pool and a charming pond filled with fish and turtles.

Comfortable and Cozy Rooms: Enjoy air conditioning, ceiling fans, and beautiful terracotta tiled floors in all our rooms. The private bathrooms are equipped with showers and complimentary toiletries, while the junior suite and suite rooms offer TV entertainment.

Relaxation and Convenience: Indulge in various massage options by the pool, take advantage of our on-site parking, and stay connected with our Wi-Fi service throughout the property.

Book your stay at Matan Ka'an Hotel now and create unforgettable memories in Mahahual!

Important information:

When travelling with pets please note that an extra charge of MXN 250 per pet and per stay, applies.
Per municipal regulation, the environmental tax of $17.60 MXN per room, per night, must be paid directly at the front desk.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 198 reviews
Cleanliness: 7.09
Service: 9.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 6.54
Food and Beverage: 8.59
Overall Experience: 9.06
D
Durán • solo_traveller • mx
10
Excelente lugar en Mahahual
Pros:

Ubicación excelente e instalaciones.

Cons:

El baño de uso común estaba sucio y olía mal.

2026-07-17 • via Nuitee
C
Chiyo • solo_traveller • cn
10
Pros:

wifi強い, 温かいシャワー 出る, 部屋 以外の 自由な スペース が楽しめる, スタッフ はみんな 仕事熱心 。

2026-07-09 • via Nuitee
L
Laura • solo_traveller • mx
10
Pros:

Todo estuvo excelente. Muy cerca de la playa. No había zargazo. Mucha practicadas. Me encanto.

Cons:

Todo muy bien.

2026-07-09 • via Nuitee
C
Chiyo • solo_traveller • cn
10
Pros:

海 の 見える 屋上 があり, プール で使った水着 を干す ことも出来る 。プール の水 は消毒されて 綺麗で プール 周辺 の飾りも 南国 気分 を盛り上げて くれる 。森の 近くで 虫が 多いのに ずっと 掃除 する スタッフが 片付けて 部屋 も建物も 清潔感 がある。部屋 のTVにVix が入っていてW 杯 の試合が 見れたのは 最高 だった。

2026-07-09 • via Nuitee
M
marine • solo_traveller • mx
8
Está bien pero puede mejorar
Pros:

La ubicación

Cons:

El hotel se ve un poco descuidado y las camas muy duras

2026-07-07 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Hotel w stylu typowo mahahualskim można by powiedzieć. Wszystko jak w opisie, fajny basen czynny do godz 21, wygodne pokoje, bardzo blisko plaży. Świetny stosunek ceny do lokalizacji i komfortu. W Mahahual zawsze troszczą się o utrzymanie plaż i zatrzymanie sargasso dlatego tu zawsze można popływać w krystalicznie czystych wodach.

2026-07-06 • via Nuitee
C
Clemensen • couple • us
10
Great place
Pros:

The property is very nice. It is like a maze to get to any of the upstairs rooms. Some of the rooms had great views. Bathroom was spacious as was the room itself.

Cons:

The air conditioner was super loud, probably because of its size. What would have made it a perfect stay as if it had a small refrigerator.

2026-07-05 • via Nuitee
M
Maricarmen • solo_traveller • mx
8
Pros:

La ubicación es muy buena

Cons:

Que no habia servicio de restaurante

2026-06-07 • via Nuitee
D
Dade • solo_traveller • us
5
Lights don’t work in living room, toilet seat was broken, and AC was leaking. Fairly clean and great location. Pool was
Pros:

Location

Cons:

Lights don’t work in living room, toilet seat was broken, and AC was leaking.

2026-05-30 • via Nuitee
E
Erika Fabiola • solo_traveller • mx
6
Urge atención a la humedad en habitaciones
Pros:

El hotel es bonito y con una alberca súper rica, sin embargo las instalaciones de habitación no son muy cómodas y había un terrible olor a humedad que hacía imposible dormir.

Cons:

Terrible olor a humedad tal vez de los muebles de madera que hay en las habitaciones, vivo en esta región y sé que las condiciones de humedad son altas, sin embargo, necesitan ventilar sus habitaciones y/o quitar esos muebles porque es preocupante dormir con el terrible olor a moho pues es un tema de salud y en verdad era tan fuerte que no descansamos bien durante la noche ni queríamos estar durante el día dentro de la habitación.

2026-05-29 • via Nuitee
L
Lesly Yoselin • solo_traveller • mx
8
2026-05-25 • via Nuitee
A
Annekathrin • couple • de
3
Gute Lage aber komplett runtergekommen
Pros:

Generell ein schönes Gebäude mit sehr guter Lage

Cons:

Zimmer runtergekommen, dreckig, vieles kaputt, Frühstück katastrophal, Zimmer wird nicht gereinigt trotz Schild draußen.

2026-05-25 • via Nuitee
J
Javier • solo_traveller • uy
10
Pros:

La locación. Espectacular todo

2026-05-24 • via Nuitee
C
Christian Obed • couple • mx
8
Relajado y muy agradable la instancia, excelente solo para ir a dormir y descansar...
Pros:

La ubicación que esta a una cuadra de la playa y de los restaurantes y comercios... sobre todo la vista que nos toco en el tercer piso estoy excelente, ya que se veía el panorama de la playa, rcomendable...

Cons:

La regadera salia muy poca agua, y las sabanas, muy viejas...

2026-05-20 • via Nuitee
H
Heras • couple • mx
9
Muy placentera
Pros:

Nunca desayune

Cons:

Todo está bien

2026-05-11 • via Nuitee
V
Vanessa • family_with_children • mx
8
Pros:

The pool and breakfast

Cons:

N/a

2026-05-07 • via Nuitee
F
Franco • solo_traveller • mx
8
2026-04-27 • via Nuitee
N
NELMA DO CARMO MARQUES • extended_group • br
10
Pros:

hotel bom perto da praia. .

Cons:

pouca luz no quarto e no banheiro . e as cortinas muito clara. passa muita luz ao amanhecer. e a noite porque dentro do hotel e bem iluminado durante a noite .

2026-04-19 • via Nuitee
R
reyes antonio • solo_traveller • mx
9
Pros:

La ubicación y la atención

Cons:

El clima de la habitación no enfríaba

2026-04-18 • via Nuitee
S
Sara • solo_traveller • it
9
Pros:

Ottima posizione, bella la struttura

2026-04-17 • via Nuitee