Casa Hayhu

Hotels
8.9 (41 reviews)
Camino Costero Mahahual - Xcalak km 13.5 Hayhu Beach Club , Mahahual , mx

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Atención del personal
Comida excepcional
Limpieza de instalaciones
Cons:
Camino de acceso descuidado
Falta de aire acondicionado en la habitación

Categories

Cleanliness
9.16
Las instalaciones superlimpias y la amabilidad de todo el personal es más que excelente.
Service
9.33
La atención y calidad del servicio de todo el personal, sobresale la actitud de Francisco.
Location
8.67
La vista, tranquilidad, el descanso, el club de playa
Room Quality
8.12
El mobiliario de playa excelente, aunque la habitación podría mejorar con un A.A.
Amenities
9.15
Acceso au kayak fantastique. Options pour prendre les aliments variées.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
9.16
La comida y hospitalidad fueron increíbles, con opciones variadas.
Overall Experience
9.03
La experiencia general fue increíble, con un trato como de familia.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:05

Property Description

Welcome to Casa Hayhu, your tropical oasis in Mahahual!

Garden Oasis and Sea Views: Relax in our lush garden or enjoy stunning sea views from your private balcony at Casa Hayhu.

Convenience at Your Fingertips: With a 24-hour front desk, airport transfers, and room service, we ensure your stay is seamless and stress-free.

Dining and Connectivity: Indulge in delectable dishes at our on-site restaurant and unwind with a refreshing drink at the bar. Stay connected with complimentary WiFi throughout the property.

Experience the perfect blend of comfort and convenience at Casa Hayhu - book your stay now for an unforgettable vacation in Mahahual.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 41 reviews
Cleanliness: 9.16
Service: 9.33
Location: 8.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.03
R
Rui • couple • pt
8
Very warm and super nice experience
Pros:

Friendly super staff. Very quiet, relaxing. Great food.
Clean

2026-02-14 • via Nuitee
O
Olivier • couple • fr
9
Pros:

Le service de l’établissement, l’exclusivité du service pour 2 chambres. Je ne sais pas si nous avons déjà eu un service de cette qualité et avec le sourire et nous y avons très bien mangé . L’expérience de dormir dans une chambre agréable dans une cabane avec terrasse. La nature du lieu et l’océan à peu de mètres.

Cons:

Nous sommes venus des soirées ou la température était fraîche (12 degrés pendant le nuit) et donc un peu frais dans la chambre

2026-02-11 • via Nuitee
I
ingrid • couple • fr
8
Excellent séjour
Pros:

L accueil incroyable et un personnel souriant, adorable et aux petits soins.

Cons:

Seul point négatif le manque d eau chaude en quantité .

2026-01-29 • via Nuitee
C
Christian • couple • ch
9
Pros:

Super cocktail, sehr ruhige Lage, freundliches Personal

2026-01-18 • via Nuitee
S
Sarah • couple • ca
9
2026-01-13 • via Nuitee
G
gonzalo • couple • es
10
2026-01-05 • via Nuitee
O
Octavio Romero Avalos • couple • mx
10
2025-12-01 • via Nuitee
K
King • couple • mx
10
Pros:

Atención y calidad del servicio de todo el personal, sobresale la actitud de Francisco, confirmo lo que otros pudieron vivir en el pasado.

Cons:

Este lugar no es apto para quienes quieran vivir un encuentro total con la naturaleza en medio de una playa sola, buena comida y bebidas y un trato excepcional

2025-11-17 • via Nuitee
R
Rogier • couple • nl
10
The prefect place to relax. The staff is willing to do everything to make your stay comfortable. The venue looks great.
2025-11-13 • via Nuitee
D
Dany • couple • ca
9
Pros:

le personnel très sympatique et attentionné. Grand soucis du confort de ses invités. La plage merveilleuse. Accès au kayak fantastique. Le lieu est sympatique, confortable et trendy. Nourriture plus qu'excellente. Très enclin à faire arrangement pour satisfaire le client. Ce fut très apprécié.

2025-10-14 • via Nuitee
K
Kara • couple • us
10
The most amazing experience and time spent at a hotel.
Pros:

It was a beautiful room and the view of the ocean was wonderful. However, the staff made our stay perfect. Rufino, Francisco, Rene, Elias, & Mannu were the best and treated you like family! Their food and hospitality were amazing! They went above and beyond to make our stay a great experience.

Cons:

N/A

2025-10-04 • via Nuitee
R
Rosendo • couple • mx
10
PARADISIACO LUGAR
Pros:

EL DESAYUNO EXCELENTE LO MISMO QUE LA UBICACION.. Y EL SERVICIO Y LA AMABILIDAD DE 10 EL MOBILIARIO DE PLAYA EXCELENTE... LAS OPCIONES PARA TOMAR LOS ALIMENTOS SON VARIAS Y DESDE CADA UNA DE ELLAS LAS VISTAS SON PERFECTAS.. EN GENERAL LAS VISTAS SON INMEJORABLES DESDE CUALQUIER PUNTO, LAS INSTALACIONES SUPERLIMPIAS Y LA AMABILIDAD DE TODO EL PERSONAL ES MAS QUE EXCELENTE

Cons:

SI LA HABITACION TUVIERA UN A.A. AUNQUE SEA DE 10,000 BTU SERIA FENOMENAL, AUNQUE EL PERSONAL NOS BRINDO SUFICIENTES VENTILADORES PARA NO PASAR CALOR. EN GENERAL PODEMOS DECIR QUE NO HUBO PUNTO O SITUACION ALGUNA QUE NO NOS AGRADARA

2025-08-07 • via Nuitee
A
Ailett • couple • mx
10
Pros:

La vista, tranquilidad, el descanso, el club de playa. La comida. Que sean dos habitaciones únicamente.

Cons:

El camino para llegar está algo descuidado

2025-07-15 • via Nuitee
M
M • young couple • mx
10
Good Enough
Pros:

Todo, está excelente

2025-05-02 • via Nuitee
C
Charles • young couple • us
8
A good value with good food, courteous staff and excellent beach.
Pros:

Breakfast was very good and generous! Carlos, the manager, was absolutely the best. Very, very helpful , attentive and courteous. The beach access was a big plus.

Cons:

Mattress too floppy and shower area very small.

2025-02-21 • via Nuitee
C
Cesare • young couple • it
10
Paradise in Costa Maya
Pros:

The place is simple extraordinary, far from the mess of mahahaul, a very nice beach club with only two rooms . Excellent staff and very good food.

Cons:

Mosquito management is a charme ve and we were there in January

2025-02-09 • via Nuitee
R
Raúl • young couple • mx
10
Exceptional
2025-01-31 • via Nuitee
K
Kurt • young couple • be
2
Only for 24h (and even in that case...)
Pros:

The location is wonderfull, though far from the town. Breakfast was ok.

Cons:

Actually, this place isn't a hotel, it's a hideaway. I get the beach club setup for the American cruise tourists, but not to stay there for more than 1 day. There is no AC, an army of mosquitos, the room itself is not quite up to modern standards. There was also a strabge smell ag the entrance. Lots of traffic also on the dirtroad by heavy trucks.... Way overpriced!

2025-01-18 • via Nuitee
E
Emer • young couple • ie
10
Exceptional
2024-06-25 • via Nuitee
M
Mauricio • solo traveller • mx
10
Exceptional
2024-05-26 • via Nuitee