Hotel Saranda Butrinti, Affiliated by Meliá

Hotels
Affiliated by Melia
7.8 (269 reviews)
Rruga Naim Frashëri , Sarandë , al

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness of the hotel
Friendly staff, especially at reception
Great location near the beach
Cons:
Inconsistent breakfast quality
Maintenance issues with tennis court and jacuzzi

Categories

Cleanliness
7.63
Overall very clean hotel with attention to bathroom cleanliness. However, some areas could improve like the towels.
Service
8.6
The reception staff were friendly and accommodating, particularly Nalda who was described as professional and welcoming.
Location
8.64
Great location near the boardwalk with a nice view of the sea. Ideal for nearby beaches.
Room Quality
8.09
Rooms were well-kept and clean but bathroom space was a bit tight.
Amenities
7.12
Amenities like the tennis court and jacuzzi need maintenance. However, the pool area was well-kept.
Value for Money
7.58
Decent value considering the location but had issues with pricing at check-in.
Food and Beverage
6.63
Breakfast needs significant improvement as items were often not replenished and quality was inconsistent.
Overall Experience
8.1
Mixed feelings; great views and location, but several service gaps impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:30

Property Description

Luxurious Accommodation with Spectacular Views

State-of-the-Art Spa and Wellness Facilities

Indulge in relaxation at Hotel Butrinti & SPA with its seasonal outdoor pool, fitness centre, sauna, and hot tub. Unwind and rejuvenate in the spa center, or enjoy a game of tennis at this 5-star hotel. The rooms are elegantly designed, featuring modern amenities such as flat-screen TVs, air conditioning, and private balconies in some units. Wake up to a delicious continental breakfast and take in the breathtaking views of Saranda City Beach from the terrace.

Exceptional Dining and Recreation Options

Savor delectable meals at the on-site restaurant and unwind with a refreshing drink at the bar. With a 24-hour front desk, airport transfers, and free WiFi, your comfort and convenience are ensured throughout your stay. Explore nearby attractions like La Petite Beach and Maestral Beach, then return to the tranquility of Hotel Butrinti & SPA for a truly memorable experience.

To experience luxury and relaxation at its finest, book your stay at Hotel Butrinti & SPA now.

Important information:

Any type of baby cot is upon request and needs to be confirmed by management.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 269 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 8.1
M
Muhammad family_with_children gb
2
Cons:

The hotel itself is attractive and the location/views are lovely, however our experience was let down significantly by the level of guest service.

On arrival after a very long journey with two young children, we discovered that the air conditioning in our suite was not working. Having already unpacked and settled the children for bed, we then had to repack and move rooms close to midnight, including carrying our sleeping 3-year-old.

While I appreciate that technical issues can occur, what was most disappointing was the complete lack of follow-up afterwards. We were repeatedly assured that management would be informed, and despite specifically requesting to speak with a manager on several occasions during our stay, nobody ever contacted us, apologised or acknowledged the inconvenience.

We also requested room cleaning one afternoon and were abruptly informed that cleaning hours had finished and nobody was available to assist.

The property itself has many positives, but for a hotel marketed as 5-star, I expected far better communication, accountability and guest care when problems arise. Unfortunately, it was the lack of response rather than the original issue that left a lasting impression.

2026-05-29 via Nuitee
A
Ahmed couple nl
6
Underwhelming stay to say the least. Had to resort to food and beverages services outside the hotel.
Pros:

Location.

Cons:

Pool not well equipped, Spa is closed. Food is not fresh at all and can even be a health hazard at times. For a 5-stars hotel, drinking water is not complimentary and comes with a premium price tag.

2026-05-29 via Nuitee
R
Reimond couple al
10
2026-05-24 via Nuitee
P
Pesek solo_traveller si
10
2026-05-12 via Nuitee
C
carlsson couple se
8
Pros:

Close to center
Nice view of the bay

Cons:

Breakfast low standard

2026-05-05 via Nuitee
P
Paridhi solo_traveller de
8
Pros:

The location is amazing rooms are good and comfortable.

Cons:

Staff was very friendly but needed more training which is fine, but there was no manager / trained staff available. They were left alone. Which is a little hard to accept for a 5 star.

2026-04-18 via Nuitee
W
Waël couple be
10
Un très belle hôtel et un très bon personnel
Pros:

L’hôtel était très bien de manière générale l’emplacement le personnel l’équipement ,…etc

2026-01-19 via Nuitee
S
Senat couple ch
6
Pros:

Personal, Lage

Cons:

Kein Privatstrand

2026-01-19 via Nuitee
B
Bela couple de
8
Super Hotel super Lage, bis auf ein paar kleine Fehler war alles perfekt
Pros:

Frühstück gut, pool super, atemberaubender Ausblick, sehr nettes personal, sehr nette und gute Putzfrauen

Cons:

Unser Safe ging nicht und wir haben keinen neuen bekommen, der Kühlschrank hat nicht gekühlt und wir hatten kein gutes W lan auf dem Zimmer.

2026-01-19 via Nuitee
G
Giannis extended_group gr
10
2026-01-19 via Nuitee
E
Ersen couple de
10
Pros:

The room was cozy, clean, and well-equipped. We loved spending time by the pool it was chill
The staff were welcoming and made everything easy

2026-01-19 via Nuitee
M
Maria family_with_children ma
8
2026-01-19 via Nuitee
L
Lian couple il
10
מושלם!
Pros:

מלון ברמה גבוהה, שירות אדיב וניקיון ברמה הגבוה ביותר
ארוחת בוקר איכותית ומגוונת ובאמת שווה את המחיר
המלון מכיל מגוון מתקנים , עובדים נחמדים ואדיבים שעוזרים בכל שאלה ובקשה
אין ספק שנחזור וממליצים מאודדדד

2026-01-19 via Nuitee
J
John extended_group ie
10
pleasant, welcoming, enjoyable and great staff
Pros:

Breakfast was really good. the hotel itself was excellent and tremendous value. The staff were so nice and very friendly. Location was perfect. Excellent value and no complaints whatsoever. We enjoyed our sty very much. The Albanian people are very friendly and welcoming.

Cons:

could not find fault. maybe the beach wasnt the best but it is in the city. Im probaly used to miles of uninhabited and sandy beaches here in Ireland. But this is only a minor downside.

2026-01-19 via Nuitee
Z
Zuhmreta couple de
7
Pros:

Sauber, gutes Frühstück, gute Lage,

Cons:

Sehr enges Zimmer, auf Balkon nur ein Stuhl

2026-01-19 via Nuitee
B
Berfin extended_group tr
1
Yetersiz kalitesiz. Oda temizliği iyi değil. Asla beş yıldızlı otel performansı beklemeyin
Pros:

Konumu merkezi

Cons:

Otel o kadar yetersiz ki bavullarımızı bile kendimiz odaya taşıdık. Odamızın kapısı kilitlenmiyordu bunun için yardım istediğimde yardımcı olmadılar. Asla beş yıldızlı otel gibi değil. Otelin kendine ait plajı bile yok. Her gün aynı kahvaltıyı veriyorlar. Açık büfede hem az çeşit var hem de her şey aynı bir süre sonra aynı şeyleri yemekten çok sıkılıyorsunuz. Çevrede hem daha uygun hem de daha çok olanağı olan oteller var.

2026-01-19 via Nuitee
S
Sharma couple gb
10
2026-01-14 via Nuitee
L
Liran couple il
5
2025-12-27 via Nuitee
A
Aoife couple ie
10
2025-12-13 via Nuitee
R
Rolf Prof couple de
7
2025-11-30 via Nuitee