Shepherds Gate at The Royal Oak Much Marcle

Hotels
7.6 (102 reviews)
The Royal Oak Ross Road Ledbury Herefordshire HR8 2ND , Preston , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Exceptional customer service
Comfortable beds
Good location
Cons:
Cleanliness issues
Noise from neighboring guests
Lack of air conditioning

Categories

Cleanliness
6.06
Issues with cleanliness mentioned, including spiders in the room.
Service
8.53
Exceptional customer service noted by multiple guests.
Location
8.07
Good location near beautiful views, though some described it as quite remote.
Room Quality
7.52
Overall comfort in rooms mentioned, but some recognized issues such as noise and a broken bathroom door.
Amenities
8.05
Well equipped for both families and pets, although air conditioning was lacking.
Value for Money
7.01
Good value for the price, but a minor concern about the broken bathroom door affects perception.
Food and Beverage
8.06
Restaurant food was considered excellent value for money.
Overall Experience
7.53
Mixed experiences; positive on service and location, but serious cleanliness issues were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:09

Property Description

Luxurious Accommodation with Beautiful Garden

Discover Shepherds Gate at The Royal Oak Much Marcle, a hidden gem nestled in Preston. Enjoy the tranquility of our lush garden, indulge in delectable meals at our restaurant, and unwind with a drink at our cozy bar.

Convenient Location for Sightseeing

Explore nearby attractions such as Eastnor Castle, Wilton Castle, and Hereford Cathedral, all within a short distance from our hotel. Venture a bit further to visit Hampton Court Castle & Gardens, Gloucester Cathedral, Westbury Court Garden, and Worcester Cathedral for a memorable experience.

Amenities Galore

With free private parking, you can conveniently park your vehicle and explore the area with ease. Immerse yourself in comfort and luxury during your stay with us. Book now for an unforgettable getaway at Shepherds Gate at The Royal Oak Much Marcle.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 102 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.06
Overall Experience: 7.53
J
janet • family_with_children • gb
8
Good as always
Pros:

Friendly atmosphere

2026-01-19 • via Nuitee
C
charlotte • extended_group • gb
8
2026-01-19 • via Nuitee
A
Ann • family_with_children • gb
8
2026-01-07 • via Nuitee
M
Mary • couple • gb
7
Great to find somewhere for two nights between Christmas and New Year and that we could self cater.
Pros:

Quiet . Easy parking. Comfortable beds and well fitted kitchen

Cons:

N/a

2025-12-29 • via Nuitee
G
George • solo_traveller • gb
6
2025-10-10 • via Nuitee
N
Nicola • family_with_children • gb
8
We had a brief stopover here on our way home.
Pros:

Cosy, clean and comfortable with beautiful views. Customer service at The Royal Oak is exceptional. Dog friendly too.

Cons:

There is nothing negative to say about this property.

2025-10-06 • via Nuitee
X
Xanthe • extended_group • gb
10
Pros:

Great check in and wonderful customer service, they are very friendly and responsive and even posted something I left back to me. Convenient and comfy room.

2025-09-29 • via Nuitee
T
Taffybach • couple • gb
9
Pros:

Great place for a little cal stopover. We were there when the pub was closed but the room was clean, comfy and suited our need for a one night stopover.

Cons:

All good. Had a few problems with inserting/removing the key which I'm sure will be sorted.

2025-09-19 • via Nuitee
N
Nigel • family_with_children • gb
9
2025-09-15 • via Nuitee
R
Rachel • couple • gb
9
Comfortable, family and dog friendly property.
Pros:

Very clean and comfortable, great size accommodation and well equipped for humans and dogs.

Cons:

The location is quite remote, although the pub is next door, and we had everything we needed.

2025-09-14 • via Nuitee
S
Sabrina • extended_group • gb
1
A weekend in hell
Pros:

The pub staff was nice and the host was accommodating, leaving an iron and ironing board for us at our request and bringing us an extra big towel.

Cons:

The bathroom door was broken and could not be open from the inside. They ask guests to keep the door closed whilst showering, and threaten fees if the smoke alarm is set off (due to leaving the door open when showering) but on her first visit in the bathroom, my friend got stuck in the bathroom, which, like I said doesn’t open from the inside and I had to jam the door open the door for her. Had she been alone and without a phone, she would have stayed there a while, especially since the bathroom window also didn’t open. We’ve had to let each other out of the bathroom each time one of us was going in.

Furthermore, I was appalled by the amount of spiders in the room. Spiders that clearly didn’t get there between the last clean and our arrival. It was clear the spiders had been there a while.
I am arachnophobic and have had several panic attacks during my stay, one especially traumatising when I was in the shower.

My friend spent our time in the room removing each spider for me whilst I was screaming in panic. That should not have happened, the room should have been cleaned properly and all spiders should have been removed. I understand finding one or 2 spiders as it’s the countryside. But those spiders had been there a while and it was clear the room wasn’t properly cleaned.

I shouldn’t have spent my time in the room in as much panic as I was.

It was a horrible stay, the standard, for the price, was below par.

2025-09-08 • via Nuitee
S
Sofie • family_with_children • be
7
Mooi uitzicht, ruime parking, ruime kamer en badkamer.
Pros:

Ruime badkamer, ruime kamer, makkelijke check-in met code. Geen personeel gezien.

2025-08-31 • via Nuitee
E
Emily • couple • gb
8
Great location and large rooms with comfy beds
Pros:

Great location, spacious, lovely view and beds are very comfortable

Cons:

Walls were a tad thin so we could hear the guests next door very clearly so if you’re a light sleeper this could be a problem but didn’t effect us very much

2025-08-17 • via Nuitee
H
Hannah • extended_group • gb
1
Cons:

There was no air conditioning or fans available despite weather being very very warm. Surely for a hotel hot weather should be accounted for.

2025-08-16 • via Nuitee
S
Simon • family_with_children • gb
7
Great place for a one night stopover, would go back.
Pros:

Good location, nice pub food, good communication pre-arrival, very dog friendly, good shower.

Cons:

I chose a small room with two kids and two dogs, if I were staying for more than one night I'd get a bigger room.

2025-08-10 • via Nuitee
S
Sandra • couple • gb
10
Excellent, friendly, comfortable accommodation even for a few days.
Pros:

Lovely location with beautiful surroundings, room was spacious, clean with all the necessary facilities. The food in the restaurant was excellent value for money and plentiful.

Cons:

All positive nothing to complain about.

2025-08-04 • via Nuitee
A
Alec • family_with_children • gb
6
2025-07-23 • via Nuitee
M
Muirhead • with friends • gb
10
Exceptional
2025-06-22 • via Nuitee
G
Georgia • young couple • gb
7
Nice Pub, OK for one night
Pros:

Location, convenient check in, Lovely surroundings

Cons:

Door in bathroom was sticking and hard to open, thin walls, heard conversation from next door and then had to whisper early evening so they couldn’t hear us

2025-05-25 • via Nuitee
M
Margaret • group • gb
9
Really enjoyed it thank you
Pros:

Location was lovely and perfect for short stay

Cons:

Took a while for taxi but to be expected as in the Country

2025-05-09 • via Nuitee