Dolphin SA1

Hotels
7.5 (3190 reviews)
12-14 Whitewalls , Swansea , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with cleanliness, such as mouldy curtains and a dirty toilet.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Central location frequently highlighted as a major positive.
Room Quality
6.75
Mixed sentiments with complaints about uncomfortable beds and dating decor.
Amenities
7.25
General availability of amenities recognized, but some dissatisfaction noted.
Value for Money
5.75
Several comments indicating that the price did not meet expectations.
Food and Beverage
7.75
Some positive mentions of hot chocolate and breakfast, though less frequent.
Overall Experience
7.75
A mixed but generally positive sentiment about the stay; acceptable but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:31

Property Description

Convenient Location
Situated in Swansea, Dolphin SA1 is just a stone's throw away from the Grand Theatre, Swansea Beach, and Swansea Marina, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
The rooms at Dolphin SA1 are equipped with modern amenities such as free WiFi, flat-screen TVs, and either a bathtub or a shower in the bathroom. The suites offer a spacious sitting area for guests to relax and unwind.

Great Dining and Entertainment Options
Guests can enjoy a continental breakfast delivered to their room and have access to the on-site bar that serves a variety of beverages all day long. The 24-hour front desk ensures that guests' needs are always taken care of.

Experience the best of Swansea at Dolphin SA1 - book your stay now for a memorable visit!

Important information:

Car Parking is available at the nearby NCP Salubrious Place, SA1 3LZ, located next to the VUE cinema.

A 15% parking discount is available for hotel guests using a voucher available from the hotel reception. Vouchers are subject to availability.

A £100 refundable deposit is required upon check in. Please be advised there is some refurbishment work being carried out at the Hotel which may cause some unavoidable disturbance from approx. 08:30am
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3190 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 7.75
M
Michael • solo_traveller • gb
7
2026-10-15 • via Nuitee
D
David • solo_traveller • gb
9
Good value city centre
Pros:

Very helpful staff
Great location if you want city centre
Great price
Value for money is excellent

Cons:

Nothing

2026-10-14 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

Great staff clean warm room

2026-10-13 • via Nuitee
M
MWATELA • family_with_children • gb
9
Had a pleasant
Pros:

The place was clean

Cons:

Telling customers to pay extra £100 to refund it after seven days, the towels need replacing as some are old

2026-10-13 • via Nuitee
C
Christoper • extended_group • gb
6
Staff were amazing! Rooms very fated. Very basic. Would stay again for A night! Not comfortable enough for more than one
Pros:

The staff

Cons:

Very dated, improvements needed,

2026-10-12 • via Nuitee
L
Lesley • solo_traveller • gb
2
2026-10-11 • via Nuitee
J
Jon Mathias • solo_traveller • gb
1
Room Infested with Bed Bugs
Pros:

The room was infested with bed bugs. Wiithinn 48 hours of leaving, I was covered in itchy, red bites. I emailed the hotel twice but received no response.

I reported the incident to Swansea Environmental Health, so hopefully it will be resolved. I will not be staying there again.

2026-10-10 • via Nuitee
J
Jones • family_with_children • gb
8
You get what you pay for.
Pros:

Went elsewhere as thought £7.50 for a continental was expensive.

Cons:

Nothing mentioned on Booking.com about £100 deposit per room when you check in.
The bar wasn't obvious that it could be used.

2026-10-10 • via Nuitee
C
Carl • solo_traveller • gb
7
2026-10-09 • via Nuitee
I
Ioan • couple • gb
10
Superb stay
Pros:

Everything

Cons:

Nothing

2026-10-09 • via Nuitee
G
Gabriela Cristina • extended_group • it
1
Da dimenticare
Pros:

Lo unico buono , la posizione. Ma impossibile parcheggiare

Cons:

Tutto, sporco, senza condizionatore , collazione terribile, personale disastroso.

2026-10-07 • via Nuitee
L
Leon • solo_traveller • gb
9
Pros:

Clean and quiet room. Comfortable bed. Excellent location. Great value. Efficient, helpful, friendly staff.

Cons:

All good.

2026-10-07 • via Nuitee
C
Calogero • couple • gb
2
2026-10-07 • via Nuitee
Z
Zuzana • solo_traveller • gb
10
Pros:

A fantastic stay in a perfect location, right by the sea. The host was extremely helpful, easy to reach and very approachable throughout. The room had a lovely cosy, modern design and was exceptionally quiet, making it very comfortable and relaxing. Definitely a top choice and somewhere I would happily stay again.

2026-10-07 • via Nuitee
J
John • couple • gb
8
Not the Ritz but a central location and great value for the money.
Pros:

Good central location

2026-09-19 • via Nuitee
J
John • solo_traveller • gb
8
2026-09-19 • via Nuitee
O
Olgierd • couple • gb
3
2026-09-18 • via Nuitee
D
Delphine • couple • fr
7
2026-09-17 • via Nuitee
A
Annamaria • couple • gb
9
Good value
2026-09-15 • via Nuitee
J
Janith • couple • gb
4
2026-09-13 • via Nuitee