Dolphin SA1

Hotels
7.5 (3004 reviews)
12-14 Whitewalls , Swansea , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with cleanliness, such as mouldy curtains and a dirty toilet.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Central location frequently highlighted as a major positive.
Room Quality
6.75
Mixed sentiments with complaints about uncomfortable beds and dating decor.
Amenities
7.25
General availability of amenities recognized, but some dissatisfaction noted.
Value for Money
5.75
Several comments indicating that the price did not meet expectations.
Food and Beverage
7.75
Some positive mentions of hot chocolate and breakfast, though less frequent.
Overall Experience
7.75
A mixed but generally positive sentiment about the stay; acceptable but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:31

Property Description

Convenient Location
Situated in Swansea, Dolphin SA1 is just a stone's throw away from the Grand Theatre, Swansea Beach, and Swansea Marina, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
The rooms at Dolphin SA1 are equipped with modern amenities such as free WiFi, flat-screen TVs, and either a bathtub or a shower in the bathroom. The suites offer a spacious sitting area for guests to relax and unwind.

Great Dining and Entertainment Options
Guests can enjoy a continental breakfast delivered to their room and have access to the on-site bar that serves a variety of beverages all day long. The 24-hour front desk ensures that guests' needs are always taken care of.

Experience the best of Swansea at Dolphin SA1 - book your stay now for a memorable visit!

Important information:

Car Parking is available at the nearby NCP Salubrious Place, SA1 3LZ, located next to the VUE cinema.

A 15% parking discount is available for hotel guests using a voucher available from the hotel reception. Vouchers are subject to availability.

A £100 refundable deposit is required upon check in. Please be advised there is some refurbishment work being carried out at the Hotel which may cause some unavoidable disturbance from approx. 08:30am
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3004 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 7.75
D
Dean solo_traveller gb
9
Pros:

How helpful the staff were

2026-05-08 via Nuitee
E
egan solo_traveller gb
9
Pros:

Great price and in a good location.

2026-05-08 via Nuitee
A
Andrea solo_traveller gb
8
2026-05-08 via Nuitee
J
Jan solo_traveller cz
7
2026-05-08 via Nuitee
D
Davies solo_traveller gb
8
Pros:

Very comfortable bed , excellent staff

Cons:

Need a bigger shower screen or shower curtain due to water going on the floor while having a shower , bath mat supplied tho

2026-05-08 via Nuitee
K
Kevin couple gb
7
Okay for a one night stay
Pros:

Location

Cons:

Really dated

2026-05-07 via Nuitee
P
Pugh couple gb
7
Pros:

The staff were pleasant and understanding , my dog stayed and they it stroked it loads and even gave poop bags

Cons:

The fact they took my money and entered give it back for 7 days

2026-05-07 via Nuitee
A
Anthony solo_traveller gb
7
Cheap n convenient
Pros:

Location, comfy bed, cheap rate

Cons:

Dated rooms, £100 deposit required for room

2026-05-07 via Nuitee
F
Frances couple gb
9
Another lovely stay at the Dolphin
Pros:

Right in the city centre so convenient for everything. The staff were fantastic, very helpful and kind.

2026-05-07 via Nuitee
A
Andrew solo_traveller io
10
2026-05-06 via Nuitee
H
Hannah Kitty solo_traveller gb
10
2026-05-06 via Nuitee
R
Roco solo_traveller gb
1
Pros:

Nothing

Cons:

Total scam

2026-05-05 via Nuitee
S
Sian solo_traveller gb
10
Excellent hotel.
Pros:

The staff were very friendly and nothing was too much trouble. Tea and coffee provided.
Excellent location.

Cons:

Pillows were a bit flat so just put my coat under them.

2026-05-05 via Nuitee
T
Thi family_with_children gb
9
2026-05-05 via Nuitee
A
Aleksandra solo_traveller gb
9
Dolphin
Pros:

The hotel is located right in the city centre. You enter it through a café where there’s a wonderful smell of sweets and coffee. The hotel is clean, although the room was vintage. The staff are very friendly.

Cons:

A big downside was the parking recommended by the hotel — they offered a discount but weren’t able to provide it. However, there is another car park closer to the hotel which turned out to be cheaper and literally just around the corner.

2026-05-05 via Nuitee
C
Carys solo_traveller gb
7
Pros:

Central ,clean and tidy

Cons:

No choice of a cooked breakfast just a bacon roll ,not cheap for 2 nights

2026-05-04 via Nuitee
C
Catalin solo_traveller gb
10
2026-05-04 via Nuitee
J
Julie solo_traveller gb
8
Great location and very clean
Pros:

Location was spot on

2026-05-04 via Nuitee
M
Mark solo_traveller gb
9
Low cost accommodation that gave You the boutique hotel feel
Pros:

Central location is excellent for Swansea,whether You drive,train or bus.Catering and lobby with desk make it user friendly. Lift and all night staffing make You feel safe and befriended.All things were clean and the bed and duvet were very comfortable.

Cons:

The value was in the circumstance but the staff gave it the 5 star

2026-05-04 via Nuitee
J
Judith solo_traveller gb
3
Pros:

Comfortable bed

Cons:

Very tired and dated

2026-05-04 via Nuitee