Macdonald Aviemore Hotel at Macdonald Aviemore Resort

Hotels
Macdonald Hotels & Resorts
7.1 (2407 reviews)
Aviemore Highland Resort , Aviemore , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues; room cleanliness was below expectations and cleanliness concerns were noted in several reviews.
Service
7.78
Some staff were noted as friendly while others were seen as abrupt; overall service was acceptable for the hotel tier.
Location
8.32
Consistent praise for the fantastic location, though other aspects of the hotel detracted from the overall experience.
Room Quality
6.27
Rooms described as dated with some cleanliness issues; needs refurbishment.
Amenities
7.3
Amenities like the pool and breakfast received praise, but some facilities were termed a bit run down.
Value for Money
6.26
The price paid did not reflect the quality of experience according to multiple reviews.
Food and Beverage
8.31
Breakfast options were positively mentioned, though there were some issues with food freshness.
Overall Experience
7.28
Mixed feelings overall with both praise and criticism regarding various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodations and Family-Friendly Amenities
Discover the Macdonald Aviemore Hotel at Macdonald Aviemore Resort, nestled in the stunning Cairngorms National Park. Experience 4-star rooms with modern comforts, including free WiFi and family-friendly options like bunk beds or sofa beds.

Dining Variety and Seasonal Restaurants
Indulge in a culinary adventure at Spey Burger, offering American-style favorites. Explore a plethora of dining choices throughout the resort, from Aspects Restaurant to Giovanni’s Italian Ristorante. Savor seasonal delights at Spey Burger and Giovanni's.

Leisure Facilities and Family Activities
Enjoy complimentary access to the Aviemore Activity Centre with a leisure pool, soft play area, gym, and seasonal café. Children under 12 stay and eat for free, making it the perfect family getaway.

Book your stay at the Macdonald Aviemore Hotel for an unforgettable experience amidst breathtaking scenery and top-notch amenities.

Important information:

Family rooms can accommodate 2 adults and one child, or 2 adults and 2 children. The rooms are not suitable for more than 2 adults.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please be aware that some restaurants including Spey Burger at Macdonald Aviemore Resort will be seasonal, but at least one of our restaurants will be open during low season

For guests staying on a Dinner, Bed and Breakfast package you can enjoy a £25 spend towards food in one of our restaurants. "Children aged 12 and under can stay and take breakfast for free when sharing a suitable room with two adults. Child dinner will be charged separately dependent on menu chosen"

When booking 7 rooms or more, different policies and additional supplements may apply.

Please be aware that Thunder in the Glens event will be taking place on resort from the 22nd - 24th August 2025 inclusive. This event will cause elevated noise levels due to being a motorcycle event, and there will also be live music being played around the resort until late evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 2407 reviews
Cleanliness: 5.31
Service: 7.78
Location: 8.32
Room Quality: 6.27
Amenities: 7.3
Value for Money: 6.26
Food and Beverage: 8.31
Overall Experience: 7.28
A
Adam family_with_children gb
10
2026-04-18 via Nuitee
N
Natalie solo_traveller gb
10
2026-04-18 via Nuitee
S
Sim solo_traveller gb
8
2026-04-18 via Nuitee
J
Jenna solo_traveller gb
5
2026-04-17 via Nuitee
H
Helena family_with_children de
4
Tired and not too clean rooms, mostly friendly staff, good pool
Pros:

Kids enjoyed the Pool and were very happy there. Staff was nice but not really interested in feedback during check out.

Cons:

Very tired rooms and stairs/hallways. Not too clean. Sofa bed was uncomfortable and room quite small. Breakfast was ok but for 180£/night would have expected cappuccino e.g. I understand it was the end of the holidays but value for money not good.

2026-04-17 via Nuitee
A
Amanda family_with_children gb
8
Overall really enjoyed our stay.
Pros:

Loved the size of the room and the location.

Cons:

Room was dusty in wardrobe and dirty under bed.

2026-04-17 via Nuitee
C
Carla McMillan solo_traveller gb
10
Pros:

So much to do for kids. Excellent

Cons:

Nothing

2026-04-17 via Nuitee
L
Louise solo_traveller gb
4
Poor hospitality
Pros:

Rooms were fine, surroundings and location lovely. Hotel manager very nice

Cons:

Checkin and pre-arrival information non existant so we were left with no information about the resort, facilities, dining options, breakfast. Really poor welcome and hospitality all round. Restaurant in hotel wasn't serving food. Cinema had massively reduced film showing despite us staying in easter holidays (previous week had multiple showings a day), children were told they were too old to use the outside playpark (they are 9 and 11!), jacuzzi in swimming pool broken, lockers in pool broken, hairdryer in room broken, no towels available at pool so we had to go back to room to fetch extras, tables left uncleared for hours, breakfast service appalling and we were sat next to a pile of AV/ lighting equipment. All just a bit rubbish for the price. Wouldn't recommend.

2026-04-17 via Nuitee
C
Claudia family_with_children ch
3
Cons:

Es war schmuddelig und hellhörig, die Spielplätze marode. Bei der Matratze im Kinderbett drückten schon die Metall-Federn durch und an der Rezeption lief so lauf Musik, dass man kaum ein Wort vom Rezeptionisten verstand.
In den überfüllten Pool haben wir uns gar nicht erst rein getraut.
Das Gebäude sieht von aussen aus wie ein Knast und geht man durch die unendlich langen Korridore, fühlt man sich auch wie in einem.
Zum Glück waren wir nur eine Nacht da.

2026-04-16 via Nuitee
L
Lynne family_with_children gb
4
Pros:

Location good. Grass sledging, pool and soft play were enjoyed by the kids (although these are now open to everyone, not just hotel guests)

Cons:

Very run down. Housekeeping only come if you put in a request, even then they didn't bother. Emptying bins shouldn't need to be fought for. Swimming pool ran out of towels every day so had to go back to room to take them from there, then since no housekeeping you can't get dry ones. Pool lockers were a nightmare. Coffee at breakfast was undrinkable. Whole place very tired but we expected that, it was the 2 star feel for 4 star prices that upset us, everything has been stripped back and very poorly maintained. Resort is very disjointed. It is now open to the public, so stay elsewhere and use the pool, but there are zero benefits to paying the high rates and staying on site. They definitely don't value their guests in any way.

2026-04-16 via Nuitee
J
Jeniffer couple gb
5
Disappointing
Pros:

Reception staff were not supportive of error with booking and told me no family rooms were available I checked online and found rooms so they then changed their story

Cons:

No towels for the swimming pool

2026-04-16 via Nuitee
S
Samantha family_with_children gb
9
Great for kids
Pros:

We stayed here for a couple of nights for my daughter’s birthday, the hotel staff recommended a local company to set up balloons in the room for our arrival which was a lovely surprise for her. Breakfast buffet was good, kids loved the pool. Only a short drive to Landmark. A very happy birthday trip.

Cons:

Just slight inconvenience, hand-wash in the bathroom is fixed quite high up on the wall which meant my daughter couldn’t reach it.

2026-04-16 via Nuitee
F
Fergus family_with_children es
8
2026-04-15 via Nuitee
S
Stewart family_with_children gb
6
2026-04-15 via Nuitee
A
Andrew couple gb
7
Enjoyed breakfast and kids entertainment .
Pros:

Very handy for town of Aviemore .Breakfast excellent

Cons:

Window in room didn’t shut properly .Fish Bar area not comfortable and looked like a motorway cafe .

2026-04-15 via Nuitee
R
Rachel family_with_children gb
9
2026-04-14 via Nuitee
E
Eleanor family_with_children gb
7
Pros:

Children loved the swimming pool. Staff were welcoming & friendly.

2026-04-14 via Nuitee
J
Jeffrey family_with_children gb
8
Good place to stay with plenty on site to do and a 5 min walk into town/village centre
Pros:

Great location nice and clean.

Cons:

A little dated now and the parking is a bit hit and miss

2026-04-14 via Nuitee
J
james family_with_children gb
9
Would stay again
Pros:

Breakfast was wonderful
Staff attentive

Cons:

Confusion over what facilities were open for food

2026-04-14 via Nuitee
K
Karina family_with_children gb
7
Breakfast was with small choice of food, for so many people some food was finished and needed to wait staff to feel it u
Pros:

It’s ok

Cons:

There is several buildings, dinners and swimming pool in different buildings

2026-04-14 via Nuitee