Regency Inn & Suites

Hotels
7.7 (1154 reviews)
1620 Vincent Massey Drive , Cornwall , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Poor hot water service
TV issues

Categories

Cleanliness
6.7
Some guests mentioned issues like dirty rooms and maintenance problems.
Service
8.7
Many reviews highlight friendly and accommodating staff.
Location
8.7
Good location with proximity to stores and restaurants.
Room Quality
7.7
Rooms reported as clean and comfortable, with some basic amenities.
Amenities
7.2
Basic amenities provided, but some issues with hot water and TV.
Value for Money
7.7
Considered reasonable for the price by most guests.
Food and Beverage
7.2
Limited information on food options, breakfast not included.
Overall Experience
7.7
Overall stay rated positively, but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:38

Property Description

Convenient Location: Located in Cornwall near Seaway Bridge and Historic Cornwall Jail.
Comfortable Rooms: Air-conditioned rooms with modern amenities and city views.
Nearby Attractions: Close to St. Lawrence Power Development Visitor Centre and Cornwall Motor Speedway.

Experience comfort and convenience at Regency Inn & Suites. Book now for a relaxing stay in Cornwall.

Important information:

Please note that only select rooms are pet friendly. Please contact the property to confirm pet room availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1154 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 7.7
M
Michael • couple • ca
8
2026-03-21 • via Nuitee
K
Kerry Anne • solo_traveller • ca
2
2026-03-21 • via Nuitee
D
Dugas • solo_traveller • ca
8
Pros:

Hot tub

Cons:

No smoking

2026-03-20 • via Nuitee
M
M J Sylvie • couple • ca
9
Very good place for a quick night of sleep then hit the road again.
Pros:

Very good place for a quick night of rest and take the road again

2026-03-19 • via Nuitee
M
Melissa • couple • ca
7
2026-03-19 • via Nuitee
A
Amirmohammad • couple • ca
7
Clean, value for the money
Pros:

Clean, friendly staff

Cons:

I understand, and I was already informed, but the wait time for the hot water is long.

2026-03-18 • via Nuitee
R
Reilly • solo_traveller • ca
7
Pros:

Location

Cons:

Bed linens had stains, walls and ceilings were thin, heard other people throughout the night

2026-03-13 • via Nuitee
R
ROWRAM • solo_traveller • ca
8
2026-03-13 • via Nuitee
D
Darrell • couple • ca
7
Pros:

The room was super clean and the bed was super comfortable. The pool was a nice temperature and open late which was great

Cons:

Things needed to be repaired especially the back door of the building which would not open with your hotel card without many tries.

2026-03-08 • via Nuitee
J
JamieLee • couple • ca
9
2026-03-07 • via Nuitee
E
Ethan • couple • ca
9
Pros:

Nice staff, beautiful and comfortable room.
Smells very nice

Cons:

The door seal pinches fingers when closing and opening door.

2026-03-05 • via Nuitee
D
Davis • couple • ca
1
Never ever satay here rude staff and bed bugs
Pros:

Nothing g it was disgusting and worst tjing ever

Cons:

Everything id take it off ur site

2026-03-02 • via Nuitee
G
Giroux • couple • ca
10
Cons:

My jet didn't work for my hot tube

2026-02-28 • via Nuitee
A
Antoine • extended_group • ca
7
2026-02-28 • via Nuitee
M
Marc • couple • ca
9
Pros:

Good value for the money friendly service

2026-02-27 • via Nuitee
L
Lesley • couple • ca
7
2026-01-29 • via Nuitee
A
Anthony • couple • ca
10
2026-01-29 • via Nuitee
J
Julie • solo_traveller • ca
4
Hot water is an issue
Pros:

Cute

Cons:

No hot water for a place with a spa tub

2026-01-28 • via Nuitee
T
Trottier • couple • ca
5
Pros:

The room was very nice the same as the pictures on the site

Cons:

It was a cold weekend and the heat in the room was inadequate I was giving a portable heater that made all the difference
One other thing one bed the one way mattress was upside down flipped it and all was good after that

2026-01-25 • via Nuitee
A
Aaron • couple • ca
8
Better than expected
Pros:

Easy access to the vehicle, brightly lit.

Cons:

Could use a bit deeper of a cleaning

2026-01-20 • via Nuitee