The Flat NYC

Hotels
8 (3631 reviews)
25 West 24th Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Private check-in/check-out
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable
Cons:
Poor cleanliness
Room quality issues
Heating problems

Categories

Cleanliness
6.5
Several mentions of dirty rooms and issues with cleanliness were noted in reviews.
Service
9.5
The staff is frequently described as friendly and helpful.
Location
9.5
Many reviews highlight the great location near important sites.
Room Quality
6.5
Numerous complaints about room conditions, including noise and heating issues.
Amenities
7
Some amenities were mentioned positively, but issues with heating and hot water were noted.
Value for Money
8.5
Described as affordable, but some felt it did not meet expectations.
Food and Beverage
8
Complimentary coffee and water were appreciated, though inconsistent.
Overall Experience
8.5
Mixed feelings overall, with location and service being highlights despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:10

Property Description

Prime Location in Flatiron District
Located in the heart of New York City's vibrant Flatiron District, The Flat NYC offers unparalleled convenience to iconic landmarks such as the Flatiron Building, Penn Station, and Empire State Building.

Modern Amenities and Comfortable Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with flat-screen TVs, free WiFi, and cozy bed linens. Our shared lounge provides the perfect space to unwind after a day of exploring the city.

Multilingual Staff and Nearby Attractions
Our dedicated staff fluent in English and Spanish are ready to assist you during your stay. Explore nearby attractions like Macy's, Bryant Park, The High Line, and Madison Square Garden, all just a stone's throw away from our hotel.

To experience the best of New York City, book your stay at The Flat NYC today!

Important information:

Please note this is a walk up building. There is NO ELEVATOR AVAILABLE.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3631 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
J
June • solo_traveller • gb
8
Pros:

Location to Flation ,park , restaurants, subway 😋

2026-09-08 • via Nuitee
I
Iikka • solo_traveller • fi
9
Good sleeps at Flatiron
Pros:

Location, Old-school New York style staircase, free water and coffee on first floor.

Cons:

There could have been more shelves and hangers inside the room

2026-09-08 • via Nuitee
A
Arkadiusz • solo_traveller • us
9
2026-09-07 • via Nuitee
J
Jon Endre • solo_traveller • no
10
2026-09-07 • via Nuitee
J
Jon Endre • solo_traveller • no
9
2026-09-07 • via Nuitee
F
Franck • family_with_children • fr
7
Bon rapport qualité prix en plein cœur de Mahattan
Pros:

Situation idéale, décoration raffinée, très

Cons:

Literie inconfortable, climatisation bruyante, manque d’espaces communs de détente et de repas.

2026-09-06 • via Nuitee
J
June • solo_traveller • gb
8
Pros:

Very close to most Iconic buildings, restaurants subway .

Cons:

They hold a 150 dollars incase of any damage ?

2026-09-06 • via Nuitee
N
Nancy • couple • us
10
2026-09-06 • via Nuitee
L
Leonardo • solo_traveller • ar
10
Pros:

No sé por dónde empezar. La ubicación, la comodidad, la habitación, el servicio de bar permanente ( café o agua caliente y fría siempre disponible. Eso se valora muchísimo en viajes! ) todo!

Cons:

Estar solo dos noches...

2026-09-04 • via Nuitee
C
Chiara • couple • it
9
L’hotel migliore per una pratica NY🤩😍
Pros:

Struttura carinissima in una posizione top per visitare NY.. a 15 minuti a piedi dal Madison per fare un esempio!! L’eccellenza di questo hotel è il caffe sempre a disposizione e l’acqua filtrata! Un plus davvero!!!!! A noi ha fatto la differenza !! Camera molto spaziosa, non mancava nulla! Letto stra comodo!!!
Uno degli hotel meno cari! E credetemi gli ho spulciati tutti! Qualita/prezzo eccellente!

Cons:

Se proprio vogliamo fare una critica… magari sarebbe carino se il personale alla “reception” fosse un pò più solare invece che sembrare li per dovere e considerarti zero, anche un sorriso farebbe la differenza! Il ragazzo del check-in è stato l’unico davvero cordiale, simpatico. Peccato non averlo poi ritrovato!
Altra pecca, ma può succedere.. probabilmente nelle pulizie della stanza hanno girato per sbaglio la manopola a terra del riscaldamento.. al rientro la sera era un forno😂😂🤦🏼‍♀️

2026-09-04 • via Nuitee
F
Fer • solo_traveller • es
9
2026-09-04 • via Nuitee
F
Fer • solo_traveller • es
8
Pros:

Excelente localización, hotel boutique muy bonito.

Cons:

Habitación un poco pequeña.

2026-09-04 • via Nuitee
M
Maximilien • solo_traveller • fr
8
Great hotel for a short stay in New York. It is a bit overpriced but the location is great and it is clean.
Pros:

Clean, well located, rather nice

Cons:

Was afraid I could not get my key due to late check in - but it ended up fine as the key was left on the office table

2026-09-03 • via Nuitee
P
Perez • couple • us
9
2026-09-02 • via Nuitee
N
Nicolas • solo_traveller • fr
7
Très bien
Pros:

L'emplacement est incroyable à deux pas de deux stations de métro, le personnel est très gentil et répond à nos questions

Cons:

Un côté du lit était directement sur les ressorts et donc pas confortable

2026-08-28 • via Nuitee
A
Autumn • couple • us
10
Fantastic find, affordable, felt upscale and perfect location!
Pros:

Unique and cozy

2026-08-27 • via Nuitee
M
Mikulas • solo_traveller • sk
10
2026-08-26 • via Nuitee
Y
Yehonatan • solo_traveller • il
7
Pros:

במקום יקר כמו ניו יורק, חיפשתי מלון לא יקר יחסית ומרכזי, וזה ענה לי על הדרישות, סך הכל היה נעים ונקי. גם המקלחות והשירותים שהן עצמן לא בחדרים היו בסדר.
ממליץ למי שמעדיף מחיר על פני נוחות.

Cons:

יקר אבל בהשוואה לשאר המקומות בניו יורק זה הוגן, אין מעלית ועליתי 3 קומות ברגל.

2026-08-26 • via Nuitee
R
Rory • solo_traveller • gb
10
Amazing comfort and great location
Pros:

Price

Cons:

Carrying my luggage u the stairs

2026-08-26 • via Nuitee
D
Daniel • solo_traveller • us
8
Other then the stains on the sheets it was a good stay I like the hotel . I’ll stay again
Pros:

Good location

Cons:

1 thing I didn’t like was the stains on the sheets I had to go get 4 new sheets .

2026-08-22 • via Nuitee