Macdonald Highlands Hotel at Macdonald Aviemore Resort

Hotels
Macdonald Hotels & Resorts
7.3 (3455 reviews)
Aviemore, Inverness-Shire , Aviemore , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Uncomfortable beds
Poor reception service
Limited amenities

Categories

Cleanliness
7.88
Multiple reviews praised the cleanliness of the hotel.
Service
7.35
Service was generally friendly, but some reception issues were noted.
Location
8.39
Location was highlighted positively throughout the reviews.
Room Quality
6.84
Some rooms were comfortable; however, issues with beds and updates were mentioned.
Amenities
6.37
Amenities such as spa restrictions and no evening entertainment were points of dissatisfaction.
Value for Money
7.33
Additional charges for amenities raised concerns about value.
Food and Beverage
6.88
Food quality was mentioned positively; however, service was inconsistent.
Overall Experience
7.35
Overall, guests had a pleasant stay but noted significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:25

Property Description

Luxurious Accommodations
The Macdonald Highlands Hotel offers 4-star rooms with modern amenities, ensuring a comfortable stay for guests. From flat-screen TVs to free WiFi, each room is designed to provide a relaxing retreat within the Cairngorms National Park.

Gourmet Dining
Indulge in exquisite dining experiences at Aspects Restaurant, where guests can savor contemporary Scottish cuisine made from fresh, seasonal ingredients. With a variety of dining options available across the resort, culinary delights are always just a step away.

Leisure Facilities Galore
Guests can enjoy exclusive access to the resort's leisure facilities at the Aviemore Activity Centre, including a leisure pool, gym, and soft play area. Whether seeking relaxation or adventure, there's something for everyone at Macdonald Highlands Hotel.

Book now to experience the ultimate blend of luxury and leisure at Macdonald Highlands Hotel within the award-winning Macdonald Aviemore Resort.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that not all spa and fitness facilities are currently available.

For guests staying on a Dinner, Bed and Breakfast package, a EUR 25 spend towards food can be enjoyed in one of the poperty's restaurants.

Children aged 12 and under can stay and take breakfast for free when sharing a suitable room with two adults. Child dinner will be charged separately dependent on the menu chosen

When booking 7 rooms or more, different policies and additional supplements may apply.

Guests may experience noise from 22 to 24 August 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 3455 reviews
Cleanliness: 7.88
Service: 7.35
Location: 8.39
Room Quality: 6.84
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
E
Elizabeth family_with_children gb
8
2026-03-07 via Nuitee
W
Wayne solo_traveller gb
7
2026-03-07 via Nuitee
P
Patricia couple gb
4
Nice bedroom cold. Furniture very tired. Clean.
Pros:

Up 2 flights of stairs no lift that side of the building.
The qué for breakfast. Like a load of cattle waiting on the stairs. Ate out every day did not qué on the stairs while the staff made up their minds did the qué need to register or not. Very disappointed and disorganised.

Cons:

Dinning room organised and told how to get breakfast. What a mess
No warm towels rail. The room full of condensation as never any heat. Requested bath mat never received one. Had to use a hand towel on the bath bottom to stop slipping.

2026-03-07 via Nuitee
K
Kieran couple gb
3
Do not stay here.
Pros:

The bed was comfortable. That was about the only redeeming bit of the stay.

Cons:

Pretty much everything else.

The shower was mouldy, paint chipping, leaking taps in the sink. I complained about low water pressure in the shower and was assured it was fixed. The only thing that changed was they loosened the shower head and it fell off and hit my partner in the face.

Key cards seemed to reset after 12 hours which meant multiple trips to the reception.

On day 2, we were locked out the hotel entirely due to what I understand was poor handling and management of COSHH substances. This put the whole hotel lockdown.

Following the poor stay I left the hotel prior to the end of my stay and requested a refund. I was assured the duty Manager Alex would call to assist with this. Given the exceptionally poor quality of the stay, im unsurprised he did not call.

So the summary of this is DO NOT STAY HERE. The hotel is of a poor quality and if you do report an issue they will do literally nothing to assist nor help.

I cannot express my dissatisfaction enough.

2026-03-06 via Nuitee
M
Mary couple gb
8
For the price this was a very good choice
Pros:

Breakfast was usual self service buffet, everything required and usual infuriating toaster. Staff very very good at keeping tables ckeared

Cons:

Corridors were very poor

2026-03-05 via Nuitee
M
Margaret solo_traveller gb
9
2026-03-05 via Nuitee
A
Amy solo_traveller gb
10
The staff are an absolute dream, saw them when really busy and they remained calm and helpful
Pros:

Ryan macdonald and Meghan at reception were a complete dream, they went above and beyond to make my trip the joy it was

Cons:

Nothing

2026-03-04 via Nuitee
A
Ada family_with_children ro
10
2026-03-04 via Nuitee
L
Laura family_with_children gb
9
Pros:

Lovely Stay, very spacious with all We needed, bed was so comfortable, would definetly come back, location perfect

2026-03-04 via Nuitee
M
Marion family_with_children gb
8
2026-03-02 via Nuitee
S
Sinclair family_with_children gb
10
Exceeded my expectations
Pros:

Breakfast was busy but ran smoothly due to the very efficient staff.

Cons:

Nothing. 0

2026-03-02 via Nuitee
M
Melissa couple gb
5
2026-03-01 via Nuitee
C
Christy couple gb
9
2026-03-01 via Nuitee
T
Toby family_with_children gb
6
2026-03-01 via Nuitee
S
Sharon family_with_children gb
7
2026-02-28 via Nuitee
A
Ashleigh family_with_children gb
10
Pros:

Loved all the activities to do with the children

2026-02-28 via Nuitee
G
Gavin solo_traveller gb
10
2026-02-28 via Nuitee
I
ionel family_with_children gb
8
2026-02-28 via Nuitee
D
Darren solo_traveller gb
9
2026-02-27 via Nuitee
D
Davie family_with_children gb
5
Hotel needs refurbishing
Pros:

Convenience to Aviemore Centre. Kids happy with the pool facilities

Cons:

Hotel is tired and not worth the room rate. At least ensuites have been refurbished but corridors are really poor with worn carpets and old/scratched doors. Aspects Restaurant very disappointing - poor value for money and really poor service. Stayed there 15 years ago, and they haven't spent a bean since. Pool changing rooms need more regular cleaning during busy times.

2026-02-27 via Nuitee