Hotel Great Polonia Velvet Suwałki

Hotels
8.8 (1958 reviews)
ul. Kościuszki 128 , Suwałki , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food quality
Great location
Cons:
Temperature issues in rooms
Some staff politeness concerns
WiFi and TV issues

Categories

Cleanliness
8.7
Guests frequently mentioned the cleanliness of the hotel, with many positive sentiments.
Service
9
Service was noted to be friendly and professional, though there were some comments on staff politeness.
Location
9.2
The location was praised multiple times, highlighted as convenient and superb.
Room Quality
8.2
Some rooms had issues with temperature and comfort, affecting the overall experience.
Amenities
8.7
Amenities were deemed satisfactory, though some reported deficiencies like insufficient shower supplies.
Value for Money
8.7
General sentiment suggested good value, though some pricing objections were noted.
Food and Beverage
9.2
Breakfast and food quality received high praise from multiple guests.
Overall Experience
8.7
The overall experience was largely positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Velvet Hotel & Restaurant in Suwałki. Indulge in our bright, air-conditioned rooms equipped with free Wi-Fi, rain showers, LCD TVs, and complimentary toiletries.

Exquisite Dining Experience at CIAO AMORE

Savor a culinary journey at CIAO AMORE restaurant, offering a delectable selection of international dishes made with fresh ingredients. Enjoy the convenience of packed lunches and special diet menus tailored to your preferences.

Convenient Location and Additional Services

Benefit from our 24-hour reception, monitored parking, newspapers, and guide books. With underground parking available at a surcharge, explore Suwałki with ease. Book your stay at Velvet Hotel & Restaurant for a memorable experience.

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.
Please note that pets will incur an additional charge of PLN 100 per day, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for 50 zł per person per night when using an existing bed.
    People no matter the age stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1958 reviews
Cleanliness: 8.7
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
M
Maie • extended_group • ee
9
Hea peatumiskoht läbisõidul. Külastage ka lähedalasuvat Rozmariim restorani.
Pros:

asukoht

Cons:

kõik ok

2026-04-25 • via Nuitee
J
Janis • extended_group • lv
9
2026-04-25 • via Nuitee
M
Mariusz Zienkiewicz • couple • pl
10
Pros:

bardzo smaczne i urozmaicone śniadania; dobra opcja zakupu śniadania z góry ze zniżką.
miły i uczynny personel. bardzo wygodny parking przy samym hotelu.

2026-04-24 • via Nuitee
R
Rebeka • couple • fi
9
2026-04-24 • via Nuitee
A
Aigars • couple • lv
9
Pros:

Ļoti laba atrašanās vieta, autostāvvieta ir pieejama. Tuvumā poļu nacionālais krodziņš.

2026-04-24 • via Nuitee
A
Agata • solo_traveller • pl
9
2026-04-24 • via Nuitee
M
masoit • solo_traveller • lt
10
2026-04-20 • via Nuitee
S
Sven • family_with_children • ee
10
2026-04-20 • via Nuitee
D
Dalia • solo_traveller • lt
9
Cons:

Nepatiko lovos čiūžinys.

2026-04-20 • via Nuitee
V
Victor • couple • ee
8
2026-04-19 • via Nuitee
A
Aleksandr • family_with_children • lt
10
2026-04-19 • via Nuitee
K
Kersti • solo_traveller • ee
10
2026-04-19 • via Nuitee
L
Liis • solo_traveller • ee
7
Pros:

Meeldis, et sai hotelli sisse ka hilja õhtul. Personal oli väga tore. Tuba oli kena ja puhas. Voodid oli väga mõnusad.

Cons:

Hommikul hakkas akna all tööle piiksuv valgusfoor, seega oli võimatu magada ja pidime ärkama laupäeva hommikul juba 7 paiku, kuigi olime hotelli jõudnud hilja. Õhtul ja öösel rallisid sportautod akna all, mis oli ka päris lärmakas.

2026-04-18 • via Nuitee
M
Marta • solo_traveller • pl
5
Pros:

lokalizacja hotelu super, praktycznie w samym centrum. W hotelu na parterze funkcjonuje super wyposażona siłownia z której mogą korzystać goście hotelowi.

Cons:

Pokoje do odświeżenia ubrudzone tekstylia w pokojach, ubrudzone krzesła, ściany, szyby od kabiny prysznicowej etc - i to nie była kwestia sprzątaczek, ten hotel po prostu już wymaga odświeżenia. Restauracja tylko wydaje śniadania.

2026-04-17 • via Nuitee
P
Paulius • family_with_children • lt
10
2026-04-16 • via Nuitee
D
DoOomcia • solo_traveller • pl
10
Suwałki 2026
Pros:

Od momentu wejścia do hotelu uśmiechnięty personel służył pomocą. Pokój hotelowy czysty, zadbany i przestronny. Strefa spa 10/10, bardzo mile spędzony czas, personel wszystko ładnie przygotował. Szeroki wybór oferty śniadaniowej, jedzenie słodkie, wytrawne, świeże owoce... każdy znajdzie coś dla siebie. Ogólnie pobyt w hotelu oceniam 10/10.

Cons:

Brak.

2026-04-16 • via Nuitee
T
teder • solo_traveller • ee
7
Tore!
Pros:

Täiesti ok!

2026-04-15 • via Nuitee
M
Monika • solo_traveller • pl
7
Pros:

Dobry stosunek jakości do ceny, dobre śniadania, uprzejmy personel , w pokojach kawa, herbata, na korytarzu dyspenser do wody (w pokojach karafka) - eco i na plus

Cons:

Nie działa restauracja - bardzo duży minus bo to kolejny pobyt i restauracja była głównym powodem wyboru (vs konkurencja), mała ilość środków czystości - przyjechałyśmy z koleżanką na konferencję i nie zabrałyśmy mydła (skoro hotel) - były dwie małe saszetki na dwie osoby/ 2 noce. Poprosiliśmy o uzupełnienie i bez problemu wszystko dostaliśmy więc to tylko dygresja żeby wyposażać pokoje w odpowiednie ilości.
Mam wrażenie że w ciągu roku hotel przechodził jakiś kryzys - wszystko było dużo skromniejsze niż rok wcześniej.

2026-04-14 • via Nuitee
B
Beate • couple • de
7
2026-04-14 • via Nuitee
A
Adam • solo_traveller • pl
10
2026-04-14 • via Nuitee