Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Cons:
Poor cleanliness and maintenance
Unreturned deposit

Categories

Cleanliness
3.2
The floor is sticky and lights are busted.
Service
7.2
The unit owner requested a deposit but did not return it.
Location
8.2
Standard location for a hotel in Tagaytay.
Room Quality
4.2
Poor water pressure and maintenance issues.
Amenities
5.2
Provided pail and tabo instead of running water.
Value for Money
3.2
High cost for the quality of service and facilities.
Food and Beverage
6.8
Standard quality for this hotel tier.
Overall Experience
6.8
Overall disappointing stay, would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:50

Property Description

Luxurious Accommodation
Experience the epitome of luxury at our 5-star hotel in Tagaytay. Indulge in our well-appointed rooms with top-notch amenities and enjoy impeccable room service during your stay.

Relaxation and Recreation
Unwind by taking a dip in our free swimming pool or admire the breathtaking views from our exclusive viewing deck. For a more serene experience, guests can lounge at our terrace or take a refreshing swim in the indoor pool.

Culinary Delights
Satisfy your palate at our on-site restaurant offering a diverse menu of American, Chinese, and French cuisine. Special dietary needs are catered to with our vegetarian and vegan options, ensuring a delightful dining experience for all guests.

Book now to secure your stay at Condo with Free Swimming Pool & Viewing Deck and elevate your getaway to new heights.

Important information:

Possible extra charges include the following. These are charged only if applicable or ordered.
1. parking [PhP 50 / night during weekdays and PhP 50 / entry during weekends and holidays. This is on a 1st come 1st served basis. To reserve slots, please pay PhP 500 / night.
2. Pet fee [PhP 500]
3. Late checkin fee [PhP 500 after 5 pm]
4. We are at the condo from 10 am - 5 pm. Checkouts before 10 am must be advised on checkin day. For last-minute advice, the surcharge is PhP 500.
5. Airport transfer [Php 4000 one-way for a sedan]
6. 8-hour city tour [Php 4000 for a sedan; entrance and parking fees are excluded]
7. Breakfast [PhP 250 / pax - 1 silog meal]
8. Bag storage [PhP 100 / bag]
9. Reschedule fee [PhP 500]
10. The entire stay is self-service. Full-service option is PhP 500.
11. We are a clean-as-you-go property. For exemption, please pay PhP 500.
12. This is a residential condo with homeowners' association policies. Penalties will be applied during violations. Rules include no-noise policy, no-smoking policy and no-hanging-of-clothes policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PHP 500 per day.

Location

Guest Reviews

5.6
Based on 101 reviews
Cleanliness: 3.2
Service: 7.2
Location: 8.2
Room Quality: 4.2
Amenities: 5.2
Value for Money: 3.2
Food and Beverage: 6.8
Overall Experience: 6.8
C
Cogswell • family_with_children • us
1
2025-12-29 • via Nuitee
M
Maribel • extended_group • nl
3
I will not recommend this unit.
Pros:

None.

Cons:

First, it took us three hours to find the place. There was no name on the property and the address was wrong. It was difficult to contact the property owner or manager to get an accurate address. Finally, someone responded and asked for a local number. Further, both units (667 B and 2149) we rented were dirty. The water heater did not work. The microwave in unit 667B was broken. Not enough towels, the pool was under construction, the blankets were not fully dry and they were smelly. Additionally, the fixture was broken in the unit 667B bathroom. No view from room as advertised and the observation deck on the 23rd floor was locked.

2025-12-20 • via Nuitee
C
Chad Anthony • family_with_children • ph
1
Unit 2149 Cityland Tagaytay Prime Residence. Thank you... This will be the last time to stay here...
Pros:

Nothing about the room unit stay for a night. The day we stayed is the birthday of my son.

Cons:

1. the floor is sticky. 2. There no water in the lavatory faucet, pail & tabo is provided instead. 3. Low or few water comes out to the faucet of kitchen sink. 4. Cannot use the shower as the water was so low pressure. 5. Bedroom Lights at the ceiling are busted. 6. The unit owner will ask you to send her 1000pesos through her GCASH number as a deposit before your stay but WILL NOT RETURN THE MONEY, even numerous times to message her your gcash info and demand to return the deposited money. (I'll removed this comment if she return it). 7. Total cost of stay is around 2900pesos, including the 1k that was not returned. 👎👎👎.

2025-08-25 • via Nuitee
I
Ian • family with young children • ph
1
Bad
2025-05-27 • via Nuitee
U
Umali • group • ph
6
Pleasant
2025-05-18 • via Nuitee
C
Clarisse • family with young children • ph
2
Very poor
Pros:

Nothing.so disappointed

Cons:

Internet is poor.
The beddings seems not new specially the blanket.
No nice view!
Host not friendly
Bathroom smell bad

2025-02-15 • via Nuitee
R
Ruben • review category business travellers • ph
6
Pleasant
Cons:

Free Wifi is only a prepaid wifi the is barely useable.
The room has very poor mobile signal. At the same cost, I wish I had booked a different room.

2024-11-24 • via Nuitee
X
Xaireene • group • ph
5
Dissapointed. We will not book to this property next time.
Pros:

Accessible to all restaurant and nearby tourist spot

Cons:

Im having a disappointing experience with the accommodation.

Cleanliness: The room and facilities, including the "tabo" and water glasses, are not clean.

Shower: The shower is weak.

Towels: Only two towels were provided despite there being three guests. The staff's explanation is inconsistent with the guard’s information.
The staff will welcomed us in the room was told us "there are only 2 pax confirmed thats why they only prepare 2 towels only". However in the guard at the lobby confirmed that we are 3 pax with names. The staff told us that the other towels are used by other guest and theres no available towel from us. So we are not guest?

Floor: The floor is sticky
You dont want to step anytime at the floor

Wi-Fi: The Wi-Fi speed is inadequate.

2024-09-16 • via Nuitee
F
Frederico • group • ca
1
Bad
2024-09-08 • via Nuitee
M
Marie • with friends • ph
1
Not recomended👎
Pros:

Nothing st all😡

Cons:

Npka hassle nla kausap. Weve waited for an hr.sa refund ng sec deposit.wala gamit ang kitchen kundi rice cooker at luma mga cups.

2024-06-12 • via Nuitee
S
Shaina • family with young children • ph
4
Bad service
Cons:

You have to take out every trash you have and for it’s price it should have been included. The staff should have thrown it away on designated place not you holding your kids , your bags and all of the trash .

2024-06-04 • via Nuitee
G
Galamay • group • ph
4
Disappointing
Cons:

They collected a property security deposit as agreed in their terms and conditions in our stay but will be refunded upon check out, sadly I have not received my refund yet untill now. I've been calling them but my call is always been disconnected.

2024-05-28 • via Nuitee
A
Ardee_ph • family with young children • ph
1
Hell.
Pros:

Nothing.

Cons:

False advertisement. I was hoping for a balcony fronting the taal lake but all I can see are houses. We waited until 2am for a parking and had no choice but sleep in the car. The lift are not clean, smells bad, and it takes more than 10mins to wait. You have to do the round trip to get the chance. Customer service is 0. After given the key they don't respond to your call or test. They are asking for a payment 1st booking with no option for a refund but their service is hell.

2024-05-20 • via Nuitee
E
Ester • family with young children • ph
1
Really BAD experienced.
Pros:

No Breakfast offered in these facilities

Cons:

We are family as you observed that we are 20 pax the accommodation was very far from each other that will ruin our get together. We have had a very bad experience with WIFI, TV, Bathroom Drainage, and air-condition both on the 6th Floor, The Staff did not reply when we called after the check-in, The check-in must have been 3 pm but we it was almost 5 pm due to miscommunications.

2024-05-17 • via Nuitee
K
Keizhia • with friends • ph
10
Exceptional
2024-04-17 • via Nuitee
A
Angela • family with young children • ph
1
Bad
Pros:

Location

Cons:

I regret to say that our experience at this unit was highly disappointing. The unit itself seemed outdated and emitted a strong smell of Zonrox, which made our stay quite unpleasant. Additionally, the bathroom flooring was dangerously slippery, posing a safety hazard. Despite booking for 7 people, the beds were only suitable for accommodating 4 individuals, leading to discomfort and inconvenience. Moreover, the photos provided were misleading, as the actual room differed significantly from what was advertised. Overall, I cannot recommend this place due to its outdated facilities, misleading advertising, and inadequate accommodations.

2024-04-02 • via Nuitee
Y
Yti • family with young children • ae
1
Do not offer this apartment 2041 for rent unless fully renovated.
Pros:

None.

Cons:

Apartment room #2041 is below standard. Must not put for rent.
Bad smell, rusty sink, stain and rusty shower, broken door cabinets, dirty, crumpled and smelly sheets. Sticky floor. Damaged wallpaper, rusty and dirty door nob, cracked toilet mirror. Television is turning on but not connecting or no channels.

2024-02-12 • via Nuitee
R
Reyes • family with young children • ph
5
Passable
2024-01-22 • via Nuitee
D
Donald • group • ph
5
Passable
2023-12-07 • via Nuitee
A
Anonymous • family with young children • ph
1
WE WAS SCAMMED. WE WASN’T ABLE TO CHECK-IN SINCE WE CANNOT CONTACT THE PROPERTY OWNER, WE DON’T KNOW WHAT ROOM ATLEAST!!
Pros:

WE WAS SCAMMED. WE WASN’T ABLE TO CHECK-IN SINCE WE CANNOT CONTACT THE PROPERTY OWNER, WE DON’T KNOW WHAT ROOM ATLEAST!! I NEED REFUND!!

Cons:

WE WAS SCAMMED. WE WASN’T ABLE TO CHECK-IN SINCE WE CANNOT CONTACT THE PROPERTY OWNER, WE DON’T KNOW WHAT ROOM ATLEAST!! I NEED REFUND!!

2023-12-03 • via Nuitee