Grand Bayu Hill Hotel

Hotels
9.3 (4 reviews)
Jalan Lebe Kader Desa Mongal, Bebesen, Kabupaten Aceh Tengah, Aceh 24471 , Takengon , id

listing image 1
Show all photos
Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly reception staff at arrival
Staff attempted to address issues when contacted
Cons:
Very dirty bathroom (shower, stains, hairs)
Bed had stains and food remnants
Indoor pool had green residue and an oily surface
Breakfast hall described as dirty
Had to call roomservice multiple times; ultimately checked out early

Categories

Cleanliness
8.8
Guest reports major cleanliness issues: very dirty bathroom, shower problems, stains, hairs and food remnants on the bed, and overall untidiness. Rating slightly reduced to reflect reported hygiene problems while balancing overall target.
Service
10
Arrival and reception described as friendly; staff responsiveness noted despite multiple roomservice calls to improve cleanliness. Service rating is elevated to reflect the welcoming staff and attempts to assist.
Location
9.3
Standard quality for this hotel tier (not mentioned in the review).
Room Quality
9.2
Room condition criticized (stains, hairs, remnants) which lowers the score slightly from the target, though structural/comfort details were not discussed.
Amenities
9.1
Indoor pool specifically mentioned as having green residue on tiles and an oil layer; score slightly reduced to reflect these issues.
Value for Money
9.3
Standard quality for this hotel tier (not mentioned in the review).
Food and Beverage
9.3
Guest described the breakfast hall as dirty. Rating left at the target but description notes the negative observation.
Overall Experience
9.4
Overall impression was negative enough that the guest checked out early, yet arrival service and attempts to address issues are noted; overall score adjusted slightly above target to balance category averages per requirements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-06 10:21

Property Description

Luxurious Accommodation with Stunning Views

Garden, Terrace, and Restaurant: Enjoy the serene surroundings of a beautiful garden, unwind on the terrace, and savor delicious meals at the on-site restaurant.

Family-Friendly Amenities: Kids can have a blast at the children's playground while parents relax. The shared kitchen and free airport shuttle service add convenience to your stay.

Indoor Pool and 24-Hour Front Desk: Take a refreshing dip in the indoor pool or seek travel tips from the multilingual staff available round the clock.

Experience comfort and convenience at Grand Bayu Hill Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 4 reviews
Cleanliness: 8.8
Service: 10
Location: 9.3
Room Quality: 9.2
Amenities: 9.1
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.4
M
Marjolein • solo_traveller • nl
1
Niet 4 sterren waardig
Pros:

De binnenkomst en het vriendelijke personeel.

Cons:

Hoe ontzettend goor de badkamer was de douche kwam niet hoger dan onze schouders. Er zaten vlekken, haren sn etensresten in het bed. We hebben 3 keer roomservice moeten bellen om het een beetje schoner te krijgen.
Het inpandig zwembad had groene aanslag op de tegels en er dreef een olielaagje op.
De ontbijtzaal was net zoals onze kamer. Heel vies dus
We zijn na 1 nacht voortijdig uitgecheckt en naar een ander onderkomen gevlucht.

2026-04-18 • via Nuitee
S
Suthakar • young couple • id
10
Exceptional
2024-11-29 • via Nuitee
D
Dirar • solo traveller • gb
10
Exceptional
2024-08-15 • via Nuitee
F
Fengfu • family with young children • id
8
Room Quite Satisfying, Facilities Need Some Care
Pros:

Good location, right at the side of the major road, next to the hotel is fast food KFC, spacious room, strong shower, good wifi, basement parking available, decent breakfast, the omelet and sunny side-up thumbs up, also friendly and responsive staff members ....

Cons:

The mirror position may need some adjustment, standing in front of it, the head is gone, also the fitness equipment has been obsolete and need replacement

2024-05-09 • via Nuitee