Hotel Encanto del Río

Hotels
7.3 (5 reviews)
Av. Arturo Prat 415, Costanera , Valdivia , cl

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Children allowed

Facilities

Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice breakfast
Cons:
Cold water on shower
Leaking roof due to rain

Categories

Cleanliness
5
Mixed feedback on cleanliness, with some guests mentioning issues like leaking roof.
Service
7
Service received mixed reviews, with a few complaints about cold water in the shower.
Location
8.5
Guests appreciated the good location of the hotel.
Room Quality
5
Rooms received mixed feedback due to leaking roof and cold water issues.
Amenities
5
No specific feedback on amenities provided.
Value for Money
6.5
Guests had mixed feelings about the value for money offered.
Food and Beverage
6
Breakfast was appreciated, but water temperature issues affected the experience.
Overall Experience
6.5
Most guests had a mixed experience, with positives like location and breakfast but negatives like room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 20:07

Property Description

River Views and Free Wi-Fi
Hotel Encanto del Río, located just 200 metres from Plaza de la República Square, offers stunning river views from its rooms along with complimentary Wi-Fi access.

Comfortable Accommodation
The bright and spacious rooms at Encanto del Río are equipped with heating, cable TV, and private bathrooms for a comfortable stay. Guests can enjoy a buffet breakfast served daily.

Convenient Amenities and Services
Relax in the common living room or on the terrace, and book exciting excursions at the tour desk. With luggage storage available, the hotel also offers free parking and is conveniently located near the bus terminal and Pichoy Airport.

Book your stay at Hotel Encanto del Río for a delightful experience in Valdivia!

Important information:

* Please note that rooms are only accessible by stairs, there is no elevator at the property. The building has 6 floors.












LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for US$33 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 5 reviews
Cleanliness: 5
Service: 7
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 6.5
F
Francisco • review category business travellers • cl
10
Exceptional
2025-06-27 • via Nuitee
D
Dono87 • young couple • cl
2
Not worthy
Pros:

Good location and nice breakfast

Cons:

Cold water on the shower, leaking roof because of the rain,

2025-04-26 • via Nuitee
R
Ramis • young couple • ar
8
Very good
2024-01-29 • via Nuitee
P
Peodemono • review category business travellers • cl
3
bad quality for the price paid
Pros:

location only

Cons:

bed, price, too much noise everywhere.

2023-04-25 • via Nuitee
G
Gustavo • review category business travellers • ar
7
Good
Pros:

Location and staff

Cons:

It is not clean, small rooms and doesn't have elevator

2022-12-15 • via Nuitee