Riviera Hotel & Chalets

Hotels
7.7 (40 reviews)
Voortrekker Road , Velddrif , ZA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
BBQ facilities
Fishing
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Issues with room quality

Categories

Cleanliness
5.8
Multiple complaints about cleanliness and maintenance.
Service
9.3
Friendly staff mentioned, helpful and accommodating.
Location
9.3
Convenient location highlighted in reviews.
Room Quality
6.8
Issues with room furnishings and outdated equipment.
Amenities
6.8
Fridge not functional and insufficient kitchen supplies.
Value for Money
7.3
Concerns with the quality of accommodations versus price.
Food and Beverage
7.8
Coffee not provided and no breakfast served.
Overall Experience
8.5
Overall stay was generally satisfactory with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:33

Property Description

Riviera Hotel is a charming riverside retreat nestled along the Berg River in Velddrif.

Riverside Relaxation: Enjoy stunning views and serene vibes from the comfort of your room's patio, complete with satellite TV and tea-and-coffee facilities.

Delightful Dining: Indulge in delectable meals at the on-site restaurant, or unwind with a drink at the bar and terrace.

Nature Adventures: Immerse yourself in nature with activities like canoeing, fishing, and bird watching in the picturesque surroundings. Don't forget to explore the nearby Groot Paternoster Private Nature Reserve!

Experience a perfect blend of comfort and nature at Riviera Hotel. Book now for an unforgettable riverside getaway.

Important information:

Please note that the restaurant is closed on Sundays.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 40 reviews
Cleanliness: 5.8
Service: 9.3
Location: 9.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.5
H
Hester Croeser • solo_traveller • za
1
I'd rather sleep in my car.
Pros:

The ONLY redeeming factor was the friendly receptionist. Although she couldn't help me at all, she was very friendly about it.

Cons:

I was checking in on a Sunday. As per their own policy, check-in is from 15:00, yet I was called at 09:00 AM on Sunday morning to ask when am I planning to come as they are leaving at 15:00. Luckily I was in the area and could change my travel plans, but I had to cancel lunch with my family to be able to be there before 15:00. Please consider that guests have to travel far to Velddrif and phoning on the day of check-in is unprofession, especially since check-in is supposed to be FROM 15:00, not before.

After arrival to, honestly, quite a sad-looking room, I checked in. There is parking behind the hotel, and then the hotel is accessible by a back door. Mind you, this back door remains open constantly. Of course it is, otherwise they would've locked me in at 15:00 when everyone went home! However, there is no way of closing this back door.

After a trip to the shop, I returned to my room and realised the ceiling is dripping in at multiple places (it's been raining that day). The ceiling honestly looked like it was about to give way, looking all swollen and thick with water. My personal items got wet.

Thinking I'm a gracious guest, I tried to contact someone to move me at least to another room. Landline only! Everyone left at 15:00, I'm all alone in an open hotel with a leaky roof, and there is no emergency cellphone number

I left that same instant as I realised that this hotel does not care about their guests' safety or comfort.

I sent a message on this platform, no reply. I returned the next day to ask for my money back, only to hear that the owner is not there and they can't do anything to help me without his say-so. I asked if they can contact him and they said no, he is not there. Like, is this person missing? Should we call the police? I emailed the hotel and the owner directly without any answer.

To say I am disgusted is an understatement.

2026-09-17 • via Nuitee
Z
Zelda • solo_traveller • za
8
Pros:

Beautiful view

Cons:

Does not look so good from outside.

2026-08-17 • via Nuitee
N
Natalie • solo_traveller • za
10
2026-08-04 • via Nuitee
N
Natalie • solo_traveller • za
10
2026-08-04 • via Nuitee
N
Natalie • solo_traveller • za
10
Pros:

It’s neat and tidy

2026-08-04 • via Nuitee
K
Kerry • couple • za
6
Stay was Ok, friendly staff but felt like I had walked back into the 90’s, this hotel needs a big refresh
Pros:

The staff are very friendly and helpful

Cons:

The hotel is very dated and needs a good refresh to bring it into 2026

2026-07-20 • via Nuitee
L
Leigh Pronk • solo_traveller • za
6
Pros:

Well considering it was July holidays we were the only ones in this hotel. Unfortunately they gave us room no 1 right next to reception & was quite noisy. My husband was trying to sleep as he was sick. Overall the breakfast was very nice but next time definately going to take one of the chalets. 😊

2026-07-16 • via Nuitee
X
Xander • solo_traveller • fr
8
2026-07-15 • via Nuitee
A
Adelaide • solo_traveller • za
5
Break Away
Pros:

The view from our room.

Cons:

The running of kids in the hallway. The staff talking and screaming very loud early in the morning in the hallway. The big fridge in the room is making a noise the whole night.

2026-07-14 • via Nuitee
K
Keith • solo_traveller • za
9
Pros:

Everything was great from the time we booked in until we had to leave. Breakfast was great. Staff very friendly and helpful. Room was good.

Cons:

No place to hang clothes although we adapted. Time to short.😇🤩

2026-07-13 • via Nuitee
D
Dune • solo_traveller • za
6
2026-06-30 • via Nuitee
B
Brown • solo_traveller • za
7
Pros:

Great service and great location.

Cons:

It requires new carpets.

2026-06-29 • via Nuitee
L
Leanne • couple • za
9
Great all round.
2026-06-22 • via Nuitee
H
Helen • couple • za
6
Pleasant enough. A bit overpriced for what you got
Pros:

Room was spacious, great view

Cons:

Lack of cupboard space and electric points. The wheels on the oil heater were broken so we battled to move it. Carpet was dirty.

2026-06-19 • via Nuitee
C
Cindy • solo_traveller • za
4
2026-06-15 • via Nuitee
C
Christine • extended_group • za
7
Peaceful, perfect for our needs.
Pros:

The breakfast was great. The rooms were warm in a chilly winter, and the shower was blissful and large! The bar fridge was a lifesaver. Loved the views and the location on the river.

Cons:

The restaurant that was advertised in permanently closed. There is no microwave in the room to heat bought food and no restaurant in safe walking distance.

2026-06-14 • via Nuitee
T
Thompson • couple • za
8
Restful
Pros:

Location lovely, breakfast very good

Cons:

Disappointed that the restaurant has closed

2026-06-13 • via Nuitee
L
Lesley • couple • za
5
Staff were lovely.
Pros:

Location was good.

Cons:

Smelly room with very stained old brown carpet in bedroom.

2026-06-12 • via Nuitee
R
Roberts • solo_traveller • za
7
Pros:

The view.

Cons:

small tv in room. Rest was Ok.

2026-06-09 • via Nuitee
R
Robin Vers • solo_traveller • za
7
2026-05-31 • via Nuitee