Hotel Pension Steiner

Hotels
7.7 (706 reviews)
No 11 wecke street , Windhoek , na

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Ironing service
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated room facilities
Inconsistent service quality

Categories

Cleanliness
6.66
Reviews indicated issues such as mold in bathrooms and insufficient cleaning.
Service
8.63
Feedback highlighted friendly and helpful staff, despite some negative comments.
Location
8.67
Central location was frequently praised by reviewers.
Room Quality
7.12
Some guests mentioned outdated equipment and issues with room cleaning.
Amenities
7.15
Facilities such as the breakfast options were generally well-received, though some amenities were lacking.
Value for Money
7.61
Several guests found it adequate for the price, but there were complaints about cleanliness.
Food and Beverage
8.16
Breakfast was a highlight for many guests and received positive remarks.
Overall Experience
7.63
Overall experience was mixed, with both good and bad elements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:19

Property Description

Luxurious Accommodation
Hotel Pension Steiner in Windhoek offers elegant rooms with free WiFi and personal safes for your comfort and security.

Convenient Amenities
Enjoy the convenience of free on-site private parking and luggage storage facilities during your stay at our property.

Accessible Location
Located just 5 km from Eros Airport, Hotel Pension Steiner provides easy access for travelers to and from Windhoek.

Book your stay at Hotel Pension Steiner now to experience comfort, convenience, and accessibility all in one place.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NAD 200 per person per night when using an available cot.
    Children up to and including 5 years old stay for NAD 200 per person per night when using an existing bed.
    People no matter the age stay for NAD 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 706 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.63
K
Kluit • solo_traveller • nl
8
Pros:

Locatie, ontbijt, ruime kamer

2026-03-14 • via Nuitee
H
Helen Jose • solo_traveller • ao
5
2026-03-14 • via Nuitee
D
Dorothea • solo_traveller • de
9
Pros:

Das Hotel ist originell und gemütlich ausgestattet, das Personal sehr freundlich.

Die Lage ist ruhig und zentral

2026-03-13 • via Nuitee
P
Paula • solo_traveller • na
7
2026-03-13 • via Nuitee
D
Dax • family_with_children • na
7
2026-03-13 • via Nuitee
L
lars • couple • us
8
Pros:

Kaunis pihapiiri. Rakennukset, vaikka vanhoja, hienosti ylläpidettyjä.

Cons:

Saniteettitilat ja-kalusteet voisi päivittää.
Kaappitilaa mihin ripustaa vaatteensa niukasti.
Ei huonojalkaisille..

2026-03-08 • via Nuitee
J
Joerg • couple • se
7
Pros:

Sehr nahe am Einkaufszentrum

Cons:

Fuer ungeziefer wude gift verstreut, Geruchsbelästigung war dadurch sehr unangenehm. Fenster wurde Tag und nacht von uns offengehalten

2026-03-04 • via Nuitee
V
Vroni • solo_traveller • de
3
Unterkunft hat die beste Zeit hinter sich. Ich war vor Covid mehrmals dort. das
2026-03-02 • via Nuitee
F
Florian • solo_traveller • de
7
2026-03-02 • via Nuitee
F
Fhatuwani • solo_traveller • za
10
Pros:

The area is in a perfect location in the city and is situated next to Wernhill mall

Cons:

Nothing specific the staff were really helpful

2026-03-01 • via Nuitee
T
Tara • solo_traveller • gb
8
2026-02-28 • via Nuitee
E
Engelbrecht • solo_traveller • na
10
2026-02-28 • via Nuitee
C
Christopher • extended_group • gb
10
Good value for money
Pros:

The staff was very friendly. Good value for money. Very central location.

Cons:

The swimming pool was a bit swampy.

2026-02-27 • via Nuitee
A
anne • couple • fr
7
Rapport qualité prix tout à fait convenable
Pros:

un petit déjeuner exceptionnel et un personnel très très gentil, beaucoup de verdure et une piscine appréciable

Cons:

les chambres mériterait à rafraîchissement et d’être un peu plus modernes

2026-02-23 • via Nuitee
P
Peter • solo_traveller • at
7
Cons:

Kein Föhn im Zimmer.

2026-02-22 • via Nuitee
B
Birgit • solo_traveller • na
7
Wir waren oft hier, haben das Gefühl, dass es nachgelassen hat. Deshalb haben wir uns erstmal was anderes gesucht.
Pros:

Parkplatz vorhanden, die Zimmer sauber, Personal freundlich, zentral gelegen, direkt gegenüber der Wernhill Mall

Cons:

Leider haben wir bei unseren letzten Aufenthalten, einmal eine schmutzigen, sehr geruchsintensiven Kühlschrank, der ausgeschaltet und geschlossen war und beim nächsten Mal hat das ganze Zimmer sehr unangenehm gerochen, warum, war nicht zu ergründen, vermutlich irgendwas gegen Ungeziefer. Der Geruch ist trotz offener Fenster nich verschwunden.

2026-02-13 • via Nuitee
M
Maira • solo_traveller • de
10
2026-02-08 • via Nuitee
K
Katharina • couple • at
8
nice hotel
Pros:

friendly and helpful staff, everything looks like it does in the pictures, the rooms have everything you need and are clean. breakfast was nice too.

we really appreciated that they sold power socket adapters for 50 NAD because we didn‘t have the right ones.

Cons:

looks a little dated, but that‘s kind of charming in its own way.

2026-01-31 • via Nuitee
A
Adam • extended_group • pl
7
Dobre na przesiadkę do dalszej podróży.
Pros:

Dobrze miejsce na jedną noc w centrum miasta, jednak w okolicy nie ma nic ciekawego. Miła obsługa i zaciszne miejsce na śniadanie w ogrodzie.

Cons:

Nie jest to miejsce na długie pobyty, raczej na przesiadkę w centrum miasta aby dalej ruszyć w podróż.

2026-01-25 • via Nuitee
V
Valerio • couple • mz
3
Was a bad experience for what they are changing.
Pros:

Location and internet

Cons:

The hotel is being managed by Chineses, when you finish Toilet pepper, you have to wait until the Chinese boss arrives to have new one, so you cannot poop while he is not.
They didn't replace nothing in the toilet for 5 days I stayed.
The breakfast is very very very poor, same thing every day, I don't suggest.

2026-01-21 • via Nuitee