Hotel New Gaea Yanagawa

Hotels
7.9 (323 reviews)
Mitsuhashimachi Shimohyakucho 1-14 , Yanagawa , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Good amenities
Cons:
Noise from adjacent rooms
Parking issues
Unexpected charges

Categories

Cleanliness
7.35
Most reviews noted room cleanliness, with some concerns about noise from the bathrooms.
Service
8.35
Numerous reviews praised the professional and friendly service at the front desk.
Location
8.35
The hotel is conveniently located near restaurants and the train station.
Room Quality
7.75
Rooms were generally found to be clean and spacious, though some noise issues were reported.
Amenities
8.35
Free drinks and good quality toiletries were highlighted, contributing positively to the experience.
Value for Money
7.35
Some guests felt the value was less due to unexpected charges and noise disturbances.
Food and Beverage
7.85
Compliments on welcome drinks and beverage amenities, though limited food options were noted.
Overall Experience
7.85
While there were some minor issues, overall feedback was positive about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:31

Property Description

Luxurious Accommodation
Hotel New Gaea Yanagawa, located just 20 km from Yoshinogari Historical Park, offers comfortable rooms with air conditioning. Guests can enjoy free WiFi and opt for private parking for convenience.

Relaxing Hot Spring
Unwind at Hirayama Hot Spring, located 31 km from the hotel. After a day of exploring, rejuvenate in the soothing waters and experience true relaxation.

Convenient Location
Situated only 21 km from Saga Airport, Hotel New Gaea Yanagawa provides easy access for travelers. Whether you're visiting for leisure or business, our hotel offers a convenient stay for all guests.

Experience comfort and convenience at Hotel New Gaea Yanagawa. Book your stay now!

Important information:

Please note one child under 5 years old stays free of charge when using existing bed. Please contact the property directly for more details.

Please contact the property directly in order to reserve the on-site private parking space. In case private parking is fully occupied, guests will be directed to a public coin-operated parking space nearby.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 323 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.35
Room Quality: 7.75
Amenities: 8.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.85
M
MASAKAZU family_with_children jp
8
Pros:

スタッフさんが良かった

2026-07-23 via Nuitee
T
tsungwei family_with_children tw
10
CP值很高
Pros:

便宜、離超商3分鐘、離柳川1分鐘

Cons:

房間非常小

2026-07-07 via Nuitee
W
WAN LIN family_with_children tw
7
一樓有飲料吧 濃湯 小餅乾 算貼心 還有乳液旅行組可以拿
Pros:

住宿位子附近有大型超市 藥妝店 但營業時間 多為到八點 走路可到

Cons:

房間很小 櫃台叫計程車要迎賓費500日幣

2026-06-29 via Nuitee
H
hikari family_with_children jp
7
2026-06-28 via Nuitee
T
Tatsuo family_with_children jp
4
眠れなかった。
Cons:

寝静まってから、設備の音がうるさく寝れなかった。

2026-06-25 via Nuitee
N
Nathan solo_traveller ca
10
An excellent hotel that brought my brief stay in Yanagawa to the next level!
Pros:

I had never been to Yanagawa before, so I didn't know what to expect, but this hotel was excellent. I'll just create a bullet point list of what I enjoyed:
- The hotel is very modern, clean, comfortable, and orderly
- The staff were all extremely friendly, professional, helpful, and efficient
- Building off of the point above, this is very accessible for a non-Japanese English-speaker like myself
- The location is extremely convenient - you're only a 5-10 minute walk from the nearest subway station
- In addition to the point above, there is a boat tour company that is literally 2 doors down, maybe a 60-second walk max, and they offer a free shuttle to bring you back afterwards
- In the lobby next to the check-in counter, there are free drinks available all throughout the day, including a Pepsi soda machine, champagne, and coffee
- The density of convenience stores is obviously significantly less than in major cities like Tokyo or Osaka, but there is a nice new Lawson just 5 minutes away (next to the subway station)
- In the lounge next to the check-in counter on the left-hand side near the elevator are two vending machines as well as a shelf generously filled with free individually packaged amenities, including cotton swabs, toothbrushes, toothpaste, and much, much more
- There are tons of great mom-and-pop restaurants within a few minutes' walk, as well as some cool clothing stores in the nearby intersection... Yanagawa is fun to explore!
- The bed is great, the shower is fantastic, the air conditioner is easy to use... It's all A+
One last thing I want to note is that there is an extremely negligible tourist tax that I was asked to pay upon check-in. I believe it's 200 JPY per night. I just wanted to note this as I was unsure if I had paid it already when I reserved my room on Booking.com or if I had to pay it upon check-in, so there's your answer!
I loved this hotel and would love to return one day! :)

Cons:

I thought there was some sort of breakfast service from 6 am to 11 am. There are physical signs/posters which I interpreted as such, but this didn't seem to be the case. When I came downstairs each morning, there wasn't anything being offered in the lounge area besides the free drinks, which are available at all times of day and highly appreciated! However, take this with a grain of salt, as I didn't bother to ask or further investigate. I usually saw that there was no action in the lounge and just walked over to the nearest Lawson, which is only 5 minutes away and fairly priced as is.
Also, I generally like to turn on the TV and watch Japanese news stations or game shows to keep the hotel room feeling lively, but the TV in my room only showed pay-per-view movies. I didn't bother renting any. Again, I could have been wrong, and there was an option to access regular TV, but just something to note. I had enough devices and content to keep me distracted in the few hours I spent in the hotel room otherwise.
I absolutely loved this hotel and the whole experience of staying here, so consider these to be extremely minor nitpicks that didn't amount to much of anything for me, but may hinder someone else's experience.

2026-06-25 via Nuitee
K
Kung Yau couple hk
8
2026-06-22 via Nuitee
太郎 couple jp
10
2026-06-19 via Nuitee
N
Naoki solo_traveller jp
7
2026-06-11 via Nuitee
H
HARUKA couple jp
8
観光に便利
Pros:

予約していた川下り乗り場に近かった。
ホテルの駐車場は先着で停められなかったが、近くの24時間600円の駐車場を案内して貰えて助かった。

Cons:

ベットが思いのほか狭かった。

2026-05-06 via Nuitee
M
mjols84 solo_traveller it
9
2026-05-05 via Nuitee
C
chia-jung extended_group tw
10
中規中矩的友善選擇
Pros:

地點不錯,距離鐵路、游船乘船處、吃飯等地方都近。

Cons:

格局劃分很怪

2026-04-27 via Nuitee
Y
yodo solo_traveller jp
8
Pros:

スタッフの対応

Cons:

朝食をもう少し充実させてほしい。

2026-04-27 via Nuitee
H
harunobu couple jp
8
2026-04-21 via Nuitee
L
LU WEI couple tw
7
2026-04-21 via Nuitee
E
Etienne solo_traveller fr
2
Horrible : Odeur de cigarette imprégnée dans les murs
Pros:

Le personnel était aimable et l’hôtel proche de la gare.

Cons:

Odeur de cigarette imprégné dans les murs, malgré une chambre dite « non fumeur ». Une odeur ignoble.
Le bruit dans le couloir résonne dans la chambre.
Les murs sont très bien, j’entendais un couple à côté rire, parler et avoir des relations, ce qui était extrêmement gênant.

2026-04-19 via Nuitee
A
akihiro solo_traveller jp
1
駄目
Pros:

無し

Cons:

ベッドのふとんが洗濯してなくて、ワキガの匂いがして寝れない。

2026-04-17 via Nuitee
H
HIROYA couple jp
8
2026-04-12 via Nuitee
couple tw
10
2026-04-08 via Nuitee
extended_group tw
10
2026-04-06 via Nuitee