Отель-ресторан “Le Grand”

Hotels
ул Чудновская , 72 , Zhytomyr , ua

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff noted by multiple guests
Some guests reported clean, spacious rooms
Ability to store food in hotel fridge (helpful service)
Cons:
Intermittent/no hot water reported
Loud noise / poor soundproofing from events
Breakfast advertised as included but often absent or charged
Mold in shower and specific unpleasant smells
Booking/process failures (confirmed booking but no room on arrival)
Missing in-room amenities (hairdryer, slippers, TV batteries)

Categories

Cleanliness
1
Mixed: several guests praised cleanliness and a spacious, clean room, but others reported a specific mold patch in the shower and a persistent specific odor on floors/rooms.
Service
1
Mixed-to-positive: multiple guests praised friendly/helpful staff ("Atención del personal genial", "привітний персонал"), but there were serious service failures (confirmed booking but no room on arrival, no follow-up call).
Location
1
Mixed: some guests found the location convenient, others complained there are no decent nearby cafés and called the location poor.
Room Quality
1
Mixed: guests liked the room size and general condition, but reported problems (leaky shower handle, mold in the shower, missing TV batteries, no hairdryer).
Amenities
1
Negative: advertised amenities were missing or limited — breakfast not actually provided as stated, only dispenser gel instead of full cosmetic set, no slippers, no hairdryer, missing TV batteries.
Value for Money
1
Negative: guests reported paying for breakfast that was listed as included and experienced service/amenity shortfalls, reducing perceived value.
Food and Beverage
1
Negative: breakfast was repeatedly described as misrepresented (advertised as included but actually charged or absent).
Overall Experience
1
Negative: while some positives exist (friendly staff, clean/spacious rooms), major issues—lack of hot water at times, loud noise/poor soundproofing from events, booking problems—led to an overall unsatisfactory stay for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 07:18

Property Description

Luxurious Accommodation
Experience comfort and style at Отель-ресторан “Le Grand” with elegantly designed rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms.

Garden Oasis
Relax and unwind in the tranquil garden or on the charming terrace of the hotel, perfect for enjoying a peaceful moment amidst nature or sipping on a refreshing drink from the bar.

Exceptional Service
From 24-hour front desk assistance to room service, our dedicated staff at Отель-ресторан “Le Grand” ensures that your stay is seamless and memorable.

Book your stay now at Отель-ресторан “Le Grand” in Zhytomyr for a delightful blend of comfort, convenience, and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Anthony • couple • ca
9
I would stay here again
Pros:

Very nice and comfortable clean no complaints

2026-09-05 • via Nuitee
S
Serhii • solo_traveller • ua
5
2026-09-03 • via Nuitee
N
Nataliia • solo_traveller • ua
10
2026-09-02 • via Nuitee
Ромасенко • solo_traveller • ua
8
2026-09-02 • via Nuitee
Ирина • couple • ua
9
2026-09-02 • via Nuitee
Білецький • solo_traveller • ua
10
2026-09-01 • via Nuitee
H
Hanna • solo_traveller • ua
7
Pros:

Ми отримали всі зручності, які були заявлені на сайті готелю. Навіть попри ремонт нам готували сніданок, але його приходилось підіймати самостіцно в номер.

Cons:

Звукоізоляція жахлива. Були слухачами всю ніч палких взаємовідносин сусідів. Таке собі.

2026-09-01 • via Nuitee
O
OSADCHA • solo_traveller • ua
3
2026-09-01 • via Nuitee
P
Polina • couple • ua
10
2026-08-31 • via Nuitee
Леонидович • solo_traveller • ua
8
Cons:

Слабка шумоизолчція

2026-08-30 • via Nuitee
Владислав • solo_traveller • ua
10
2026-08-25 • via Nuitee
Алла • solo_traveller • ua
9
Заночувати з дороги-непоганий варіант
Pros:

Зручне розташування

Cons:

Чутно ВСЕ, що відбувається в сусідньому номері. У вартість включений сніданок, але якщо ранній виїзд, то ти ним не користуєшся, тобто сплата ні за що, відмовитися не можеш

2026-08-24 • via Nuitee
Сита • couple • ua
7
Не розраховуйте на сніданок та персонал.Низька ціна виправдана. Ще в готелі ремонт йде
Pros:

є все необхідне , важливий мінімум

Cons:

Погана ізоляція шуму , дуже погана. Сніданки включені , але треба за персоналом з самого рання бігати , щоб сніданок зробили. Це просто яйця смажені .

2026-08-24 • via Nuitee
Анна • couple • ua
4
2026-08-24 • via Nuitee
A
Alina • couple • ua
6
2026-08-23 • via Nuitee
V
Valentina • solo_traveller • ua
10
2026-08-21 • via Nuitee
I
Ivanchenko • solo_traveller • ua
2
2026-08-21 • via Nuitee
Клосовський • couple • ua
10
2026-08-20 • via Nuitee
Олександр • solo_traveller • ua
8
Pros:

Удобный номер, персонал

Cons:

Не работал ресторан из за ремонта

2026-08-20 • via Nuitee
Анастасія • couple • ua
1
2026-08-18 • via Nuitee