Отель-ресторан “Le Grand”

Hotels
ул Чудновская , 72 , Zhytomyr , ua

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly/helpful staff noted by multiple guests
Some guests reported clean, spacious rooms
Ability to store food in hotel fridge (helpful service)
Cons:
Intermittent/no hot water reported
Loud noise / poor soundproofing from events
Breakfast advertised as included but often absent or charged
Mold in shower and specific unpleasant smells
Booking/process failures (confirmed booking but no room on arrival)
Missing in-room amenities (hairdryer, slippers, TV batteries)

Categories

Cleanliness
1
Mixed: several guests praised cleanliness and a spacious, clean room, but others reported a specific mold patch in the shower and a persistent specific odor on floors/rooms.
Service
1
Mixed-to-positive: multiple guests praised friendly/helpful staff ("Atención del personal genial", "привітний персонал"), but there were serious service failures (confirmed booking but no room on arrival, no follow-up call).
Location
1
Mixed: some guests found the location convenient, others complained there are no decent nearby cafés and called the location poor.
Room Quality
1
Mixed: guests liked the room size and general condition, but reported problems (leaky shower handle, mold in the shower, missing TV batteries, no hairdryer).
Amenities
1
Negative: advertised amenities were missing or limited — breakfast not actually provided as stated, only dispenser gel instead of full cosmetic set, no slippers, no hairdryer, missing TV batteries.
Value for Money
1
Negative: guests reported paying for breakfast that was listed as included and experienced service/amenity shortfalls, reducing perceived value.
Food and Beverage
1
Negative: breakfast was repeatedly described as misrepresented (advertised as included but actually charged or absent).
Overall Experience
1
Negative: while some positives exist (friendly staff, clean/spacious rooms), major issues—lack of hot water at times, loud noise/poor soundproofing from events, booking problems—led to an overall unsatisfactory stay for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 07:18

Property Description

Luxurious Accommodation
Experience comfort and style at Отель-ресторан “Le Grand” with elegantly designed rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms.

Garden Oasis
Relax and unwind in the tranquil garden or on the charming terrace of the hotel, perfect for enjoying a peaceful moment amidst nature or sipping on a refreshing drink from the bar.

Exceptional Service
From 24-hour front desk assistance to room service, our dedicated staff at Отель-ресторан “Le Grand” ensures that your stay is seamless and memorable.

Book your stay now at Отель-ресторан “Le Grand” in Zhytomyr for a delightful blend of comfort, convenience, and hospitality.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for UAH 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Зубко • couple • ua
7
2026-05-01 • via Nuitee
Петро • family_with_children • ua
9
2026-05-01 • via Nuitee
L
Lidiya • solo_traveller • ua
8
Pros:

Відмінне місцезнаходження, поруч АТБ і зупинки автобуса, номер зручний і чистий, власне опалення, що у квітні 2026 геть важливо. Трохи замало персоналу але то таке. В цілому рекомендую

Cons:

Окрім чудової адміністраторки,
решта персоналу доволі непривітні

2026-04-29 • via Nuitee
Петро • solo_traveller • ua
7
2026-04-27 • via Nuitee
V
Voronkin • solo_traveller • ua
5
2026-04-27 • via Nuitee
S
Serhii • solo_traveller • ua
10
2026-04-26 • via Nuitee
O
Oleg • couple • ua
6
Не проживав
Pros:

Відсутнє опалення, гарячої води

2026-04-21 • via Nuitee
O
Olena • couple • ua
6
В цілому не погано
Pros:

Дівчатка супер.Варіант економний, на одну-дві ночі підійде

Cons:

Відсутні тапочки та фен

2026-04-21 • via Nuitee
Наталья • solo_traveller • ua
3
Pros:

Номер чистый. Кровать для двоих.

Cons:

Расположение,далеко от города,пешком не дойти,нет рядом магазина где можно купить продукты. Нигде рядом не погулять.только ночевать или с машиной. Не предупредили перед заселением ,что нет горячей воды и не будет. С дороги помыться нельзя. Потратили много времени пока нашли другое жилье.

2026-04-21 • via Nuitee
O
Olena • couple • ua
7
В цілому, на одну-дві ночі, підійде
Pros:

Для ночівлі на одну ніч підійде.Сніданок класичний простий, без вибору. Тапочки і фен, в номері.Дівчатка працівники супер

Cons:

Тапочки і фен відсутні

2026-04-21 • via Nuitee
Комендра • solo_traveller • ua
10
2026-04-21 • via Nuitee
Сарафинюк • couple • ua
7
Pros:

сніданок

2026-04-20 • via Nuitee
Іщук • family_with_children • ua
10
2026-04-20 • via Nuitee
Олександр • solo_traveller • ua
9
2026-04-20 • via Nuitee
Хабик • solo_traveller • ua
1
2026-04-20 • via Nuitee
Іщук • family_with_children • ua
10
2026-04-20 • via Nuitee
D
Dmytro • couple • ua
10
2026-04-20 • via Nuitee
S
Serhii • solo_traveller • ua
6
2026-04-19 • via Nuitee
D
Daria • solo_traveller • ua
7
2026-04-19 • via Nuitee
Євген • couple • ua
7
Pros:

Женщина на ресепшене очень приятная и вежливая, как в целом и персонал.

Cons:

Очень плохая шумоизоляция номеров. Было все слышно о чем говорят в соседних номерах.
Плохая вытяжка, на этажах слышен запах с кухни. Отсутствовали тапочки. Вода слегка теплая в кране, для душа, было очень холодно.

2026-04-19 • via Nuitee