Hotel Am Helmwartsturm

Hotels
9 (1524 reviews)
Am Helmwartsturm 4-6 , Andernach , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Small bathroom window
Small TV

Categories

Cleanliness
9.08
Guests frequently praised the cleanliness of the hotel, indicating a high standard.
Service
9.55
Consistently mentioned as very friendly and helpful across multiple reviews.
Location
9.09
Multiple reviews highlighted the super location of the hotel.
Room Quality
8.54
General satisfaction with rooms, though some guests indicated room size issues.
Amenities
8.57
No overwhelming issues mentioned, maintaining a satisfactory level.
Value for Money
9.03
Guests felt they received a good value in terms of the services provided.
Food and Beverage
9.08
Many guests enjoyed the breakfast offerings, which were described as excellent.
Overall Experience
9.05
Overall positive experiences were reported, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:22

Property Description

Modern Accommodation with Free WiFi
Hotel Am Helmwartsturm in Andernach town centre offers modern rooms with private bathrooms and cable TV. Enjoy complimentary WiFi access during your stay.

Delicious Breakfast and Convenient Location
Start your day with a hearty breakfast served each morning at the property. The hotel's convenient location near Andernach Train Station makes exploring the town easy and stress-free.

Ample Parking and Nearby Amenities
Guests at Hotel Am Helmwartsturm have access to lots of free parking spaces close to the hotel, ensuring a hassle-free arrival. Additionally, a nearby garage provides further convenience for those traveling by car.

Experience comfort and convenience at Hotel Am Helmwartsturm - book your stay now!

Important information:

Please note that on Sundays and public holidays the reception is only open until 14:00.

If you plan to arrive after 18:00 from Monday to Saturday and after 14:00 on Sundays and public holidays, please call the hotel in advance in order to receive the key code for the hotel.

Reception times:
Monday to Saturday: 07:00 to 18:00
Sunday: 8:00 a.m. to 2:00 p.m

Please let the property know of your arrival time when making the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1524 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
R
Ricardo • couple • de
7
2026-02-13 • via Nuitee
M
Michaela • couple • de
10
2026-02-13 • via Nuitee
J
Jack • couple • nl
8
Pros:

Mooie kamers en goed georganiseerd.
Prima ontbijt.

Cons:

Er waren problemen in de , door het hotel aanbevolen garage. Was niet mogelijk met cards (3 verschillende geprobeerd) en hadden geen cash geld. Naar hotel gegaan: konden geen €5 geven, wat wij ook weer wilde pinnen natuurlijk. Moesten het stadje in om een bank te zoeken. Cash gepind en wederom geen uitrijkaart mogelijk.
Uiteindelijk een man van een taxi bedrijf ging mee en resetten het apparaat. Gelukt! Na 1 uur oponthoud. De mevrouw die het ontbijt verzorgde was s morgens ook niet zo vriendelijk, geen goede morgen. Ook bij een probleem, zoals bij de garage, gaf zij geen hulp of advies. Jammer van dit mooie hotel.

2026-02-08 • via Nuitee
F
Frey-Herrmann • extended_group • de
8
2026-01-25 • via Nuitee
K
Kay • solo_traveller • de
8
2026-01-24 • via Nuitee
U
Ulrike • solo_traveller • de
9
Pros:

Top Lage. Leckeres Frühstück. Nette Chefin. Wenn Andernach dann immer in dieses Hotel.

2026-01-24 • via Nuitee
M
Michele Amos • family_with_children • gb
10
A relaxing and amazing night with a beautiful view and fantastic facilities
Pros:

We loved the view, the style and size of the room, the facilities (sauna and bath) and the breakfast

Cons:

The sliding door in the bathroom was difficult to close

2026-01-19 • via Nuitee
C
Christine • extended_group • de
8
2026-01-19 • via Nuitee
J
Judith • couple • de
9
Wir waren schon öfters in dem Hotel und fahren gerne wieder dorthin; wir können es nur empfehlen!
Pros:

Sehr freundliches, zuvorkommend Personal, das das Wohl der Gäste immer im Auge hat. Sehr familiäre Atmosphäre, leckeres Frühstück.

2026-01-19 • via Nuitee
D
David • solo_traveller • be
9
2026-01-19 • via Nuitee
B
Bert • couple • nl
7
2026-01-19 • via Nuitee
S
Simone • couple • de
8
Um es kurz zu sagen , es war ein wunderschöner Urlaub .
2026-01-19 • via Nuitee
D
Dieter • couple • de
8
Sehr freundlicher Empfang und Betreuung
Pros:

Sehr zufriedenstellend

2026-01-19 • via Nuitee
R
Rene • extended_group • nl
9
2026-01-15 • via Nuitee
M
Michaela • family_with_children • de
9
Wir haben uns sehr wohl gefühlt und kommen gerne wieder
Pros:

Alles

Cons:

Nichts

2026-01-15 • via Nuitee
J
Johannes • couple • de
8
Schönes Hotel für Wochenend-Trip
Pros:

Lage in der Stadt (am Weihnachtsmarkt)
Bad

Cons:

Frühstück (relativ basic)

2026-01-04 • via Nuitee
A
Agnès • solo_traveller • lu
10
Pros:

Tres bonne hôtel . Nous avons beaucoup apprécié le confort et le personnel

2025-12-27 • via Nuitee
K
Katrin • couple • de
10
2025-12-20 • via Nuitee
E
Eric • solo_traveller • de
8
2025-12-14 • via Nuitee
M
Michael • couple • de
9
2025-12-14 • via Nuitee