Cambridge Belfry Hotel & Spa

Hotels
8 (2692 reviews)
Cambourne , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Great location
Cons:
Poor food service
Staff unhelpfulness
Need for modernisation

Categories

Cleanliness
7.71
Overall the hotel was fairly clean but ready for modernisation.
Service
8.68
Staff were friendly and helpful despite some negative experiences.
Location
8.22
Great location for visiting family.
Room Quality
8.17
Rooms as expected, clean and quiet.
Amenities
8.7
Spa facilities were very good, pool and other amenities were clean.
Value for Money
8.16
Adequate for the price, but food availability was a concern.
Food and Beverage
6.21
Food service was inadequate; problems with restaurant bookings.
Overall Experience
8.18
A generally good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:24

Property Description

Luxurious Amenities
The Cambridge Belfry Hotel & Spa offers a range of luxurious amenities including a swimming pool, gym, tennis court, and a spa.

Modern Rooms with Stunning Views
Enjoy stylish and modern rooms with beautiful lake views, equipped with 24-hour room service, free internet access, and essential facilities for a comfortable stay.

Relaxation and Dining
Unwind at the state-of-the-art spa with an indoor pool, steam room, sauna, and various treatments. Indulge in delectable dining at The Bridge Bar and Restaurant for a truly relaxing experience.

Experience tranquility and luxury at The Cambridge Belfry Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:


For all guests arriving at the hotel, we reserve the right to pre-authorize a credit or debit card for the room rate per night plus an additional £50 per night for extras. The hotel is not charging your credit card. A pre-authorization is a security guarantee for payment only. Any excess pre-authorization will be released on the day of departure.If you cannot provide the hotel with a credit or debit card on check-in to pre-authorize, full prepayment will be required on arrival. Once the pre-authorization has been completed, you may charge items to your room during your stay by presenting your room key card wallet and signing for the transaction.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please see below our dedicated Children swim times:
Monday > Friday: 09:00 - 10.00 (Summer holidays only) and 14:30 - 18:30,
Saturday & Sunday: 08:30 - 10:30 and 14:30 - 16:30Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2692 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 6.21
Overall Experience: 8.18
K
Kiran • solo_traveller • gb
8
2026-03-28 • via Nuitee
I
Ian • family_with_children • gb
7
2026-03-28 • via Nuitee
G
Guy • solo_traveller • gb
7
A game of two halves....
Pros:

Location OK. Room was a good size and well equipped (but my coffee wasn't topped up for the second day, which was unfortunate as I had an early start.)

Service and food in the bar on first night was good. All OK so far... and on balance I'll probably return.

Cons:

I wasn't impressed, on check-in, when I asked if there was a quicker route to the EV chargers (they are right round the back of the hotel, and it was freezing...) I'm sure there's a better way of putting it than a rather flippant "No....a long walk it is for you...!!" As first impressions go, that isn't optimal.

On my second night there, the service in the bar was just abysmal. The two staff they had on shouldn't - frankly - be allowed anywhere near front line Customer Service. The hotel is convenient for a project I'm working on, and there are other mitigating factors that mean I might come back, but if my decision was purely down to the two awful staff on duty on my second night, you wouldn't see me for dust.

Polite, balanced, and very specific feedback was provided when I checked out; still waiting for any sort of follow-up from Management on the issue, but I'm not holding my breath.

2026-03-26 • via Nuitee
L
Louise • couple • gb
8
Quiet, very clean and friendly, great value.
Pros:

Lovely, comfortable room in quiet location, clean and airy. The staff were super friendly and helpful, and we were able to have our dog with us too. Very good value for money, and room service were also very helpful.

Cons:

The fridge didn't keep anything cold at all. Quality of coffee was very poor as the machines were either out of order or on a very weak setting which couldn't be changed.

2026-03-26 • via Nuitee
C
Carol • couple • gb
6
We had a good overnight stay for our sons wedding locally
Pros:

Nice decor clean spacious

Cons:

A little bit tired in places, the breakfast was cold coffee machine didn’t work plates were cold not much of a selection.

2026-03-26 • via Nuitee
D
Diane • couple • gb
5
Disappointing as we were so cold.
Pros:

Breakfast was lovely

Cons:

The room heating wasn’t working. We called reception but they didn’t answer. My husband sent to reception but there was no one there. So we had a very chilly time on a very cold night. When we paid they knocked 10% off our bill but we’d have preferred a warm night.

2026-03-25 • via Nuitee
C
C • solo_traveller • gb
8
Very good stay
Pros:

The breakfast was very good and there was a large choice available. The room was very clean and tidy.

Cons:

It was all good

2026-03-24 • via Nuitee
R
Rod • solo_traveller • gb
8
Good but with one or two concerns with our meal
Pros:

Clean and comfortable - good beds some very helpful staff.

Cons:

A bit disappointed with some of the food choices - we felt that the food was generally overpriced.

2026-03-24 • via Nuitee
S
Sheila • family_with_children • gb
10
Pros:

Professional but friendly service. The dogs were truly welcomed. The breakfast was excellent. My brother is lactose and gluten intolerant, and the choice and explanation of what he could eat was the best we have ever experienced.

2026-03-23 • via Nuitee
A
Angela • couple • gb
6
Pros:

Very quite place

Cons:

Staff not present and no really prepared , we arrive 5 min after breakfast close and we had no breakfast.

2026-03-23 • via Nuitee
A
Anne-Marie • couple • gb
9
Overall we had a great time and would stay there again.
Pros:

Room spacious and comfortable, dinner was excellent, good breakfast

Cons:

The only afternoon we had time to use the pool (Sunday) there were alot of children using it, so unfortunately we didn't try it.

2026-03-22 • via Nuitee
D
Debbie • extended_group • gb
9
2026-03-22 • via Nuitee
L
Lauren • family_with_children • gb
7
Pros:

Friendly staff

Cons:

Not much local

2026-03-22 • via Nuitee
L
Luke • couple • gb
9
Friendly comfortable nice bar
Pros:

Clean and friendly

Cons:

Nothing

2026-03-21 • via Nuitee
L
Lou Pea • family_with_children • gb
8
2026-03-21 • via Nuitee
D
Dianne • couple • gb
8
Very comfortable for a short stay and spa.
Pros:

Clean, comfortable, safe, quiet, excellent service. Good breakfast. Nice spa.

Cons:

Was not as close to Cambridge city centre as we had hoped or believed from the description.

2026-03-21 • via Nuitee
A
Alex • couple • gb
9
2026-03-20 • via Nuitee
D
donna • family_with_children • gb
5
Pros:

Breakfast was plentiful and delicious

Cons:

Swimming times with kids - first thing / miss breakfast?
Should be more times to swim with children

2026-03-20 • via Nuitee
V
Vikki • family_with_children • gb
10
2026-03-19 • via Nuitee
D
Donna-Marie • couple • gb
6
It was pleasant the gym spa area was disappointing the staff were nice
Pros:

The rooms were a good size beds very comfortable and the staff pleasant

Cons:

The gym was dirty! Pool area was a bit tired looking. Fridge in the room didn’t get cold.

2026-03-19 • via Nuitee