Cambridge Belfry Hotel & Spa

Hotels
8 (3036 reviews)
Cambourne , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Great location
Cons:
Poor food service
Staff unhelpfulness
Need for modernisation

Categories

Cleanliness
7.71
Overall the hotel was fairly clean but ready for modernisation.
Service
8.68
Staff were friendly and helpful despite some negative experiences.
Location
8.22
Great location for visiting family.
Room Quality
8.17
Rooms as expected, clean and quiet.
Amenities
8.7
Spa facilities were very good, pool and other amenities were clean.
Value for Money
8.16
Adequate for the price, but food availability was a concern.
Food and Beverage
6.21
Food service was inadequate; problems with restaurant bookings.
Overall Experience
8.18
A generally good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:24

Property Description

Luxurious Amenities
The Cambridge Belfry Hotel & Spa offers a range of luxurious amenities including a swimming pool, gym, tennis court, and a spa.

Modern Rooms with Stunning Views
Enjoy stylish and modern rooms with beautiful lake views, equipped with 24-hour room service, free internet access, and essential facilities for a comfortable stay.

Relaxation and Dining
Unwind at the state-of-the-art spa with an indoor pool, steam room, sauna, and various treatments. Indulge in delectable dining at The Bridge Bar and Restaurant for a truly relaxing experience.

Experience tranquility and luxury at The Cambridge Belfry Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For all guests arriving at the hotel, we reserve the right to pre-authorize a credit or debit card for the room rate per night plus an additional £50 per night for extras. The hotel is not charging your credit card. A pre-authorization is a security guarantee for payment only. Any excess pre-authorization will be released on the day of departure.If you cannot provide the hotel with a credit or debit card on check-in to pre-authorize, full prepayment will be required on arrival. Once the pre-authorization has been completed, you may charge items to your room during your stay by presenting your room key card wallet and signing for the transaction.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please see below our dedicated Children swim times:
Monday > Friday: 09:00 - 10.00 (Summer holidays only) and 14:30 - 18:30,
Saturday & Sunday: 08:30 - 10:30 and 14:30 - 16:30Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3036 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 6.21
Overall Experience: 8.18
L
L.Martin couple gb
8
Good value for money.
Pros:

Room very well appointed.

Cons:

Elevator noise disturbed us at times.

2026-07-04 via Nuitee
R
Rachel family_with_children gb
9
Great place to stay when visiting family in Cambourne
Pros:

Excellent price for the facilities
Helpful staff
Located conveniently near the facilities in Cambourne (pub, supermarket).
Located quite a distance from Cambridge but easily accessible by X3 bus from the train station.

Cons:

.

2026-07-04 via Nuitee
R
Richard solo_traveller gb
8
2026-07-04 via Nuitee
M
Mary couple gb
8
2026-07-03 via Nuitee
R
Richard couple gb
5
Acceptable
Pros:

Good breakfast

Cons:

Water in our bath when we arrived. Lift to 3rd floor out of action. Long queues for check out. Seemed like a weeding reception while we stayed , following morning downstairs toilet disgusting and patio covered in mess.

2026-07-03 via Nuitee
S
Serena couple gb
1
2026-07-02 via Nuitee
C
Chloe solo_traveller gb
5
Medium standard
Pros:

Good location and bar staff was nice

Cons:

No a/c no fridge very basic for price

2026-07-02 via Nuitee
J
Jane couple gb
6
Ok.cueing to get to the bar, due to staff shortages.
Pros:

The carb fish.

Cons:

Lack of staff. Some of breakfast staff were not welcoming. Especially what I think were Eastern Europe they seem un approachable and spoke in their mother tongue.

2026-07-01 via Nuitee
O
Orielly couple gb
8
Nice stay for the budget travellers
Pros:

Beautiful setting and comfortable

Cons:

There were no little extra bits in room
Like hand cream. Only one Box of tissues ( in bathroom) none in bedroom
No shower cap , vanity set etc

2026-06-30 via Nuitee
C
Cortis solo_traveller mt
9
2026-06-30 via Nuitee
I
Ian couple gb
7
All in all good but during the exceptional heat a fan didn’t really do the job
Pros:

Pleasant staff, excellent evening meal and great choices for breakfast

Cons:

No air conditioning in rooms

2026-06-30 via Nuitee
G
Gavin solo_traveller gb
9
Pros:

Location and links with Cambridge excellent (on bus route- 4)
Staff friendly and helpful
Food excellent with good service

Cons:

Nothing to note

2026-06-30 via Nuitee
S
Sylvia couple gb
2
I had the most uncomfortable night I have ever experienced in any hotel. Food wasn't great either.
Pros:

Checking in was smooth

Cons:

There is NO AIR CONDITIONING in the rooms. They provide only a small fan and if you stay over on a hot summer night like we did, you will have a very uncomfortable night/rest in. They should at least inform guests at the booking stage so that we have enough information to make a decision whether to go ahead and book or not!!

2026-06-29 via Nuitee
K
Karun couple gb
2
Looks good on the outside but definitely a lot of flaws that a basic premier inn even offers.
Pros:

Decent location, bed was comfortable

Cons:

No AC in the rooms (a basic functionality in a room) when it was a super hot day, the cleaners didn’t clean the room at all properly in a 2 day stay. There was no fridge in the room because it had been removed and we had to ask the bar to store some food items.

2026-06-29 via Nuitee
P
Peter solo_traveller gb
7
A good place to stay but probably in need of a refresh.
Pros:

Size and cleanliness of the rooms. Powerful shower and excellent bathroom. Well equipped gym.

Cons:

Gym and spa closed at 7pm on Sunday evening, not 9pm as previously advertised.

No air conditioning in the junior suites and general bedrooms although fans were kindly provided by reception.

Music noise from other bedrooms until around 11:30pm.

2026-06-29 via Nuitee
B
Brent family_with_children gb
5
Not as good as the previous visit
Pros:

Great food and venue

Cons:

Room was so hot we couldn’t sleep

2026-06-28 via Nuitee
M
Mark couple gb
8
2026-06-28 via Nuitee
G
Garry solo_traveller es
6
Pros:

Outside area

Cons:

Menu, changing rooms in spa, no a/code in rooms

2026-06-28 via Nuitee
E
Elcock extended_group gb
6
Overall good hotel and location but a few improvements need to be made
Pros:

Breakfast was good but nobody was keeping an eye on refilling self service dishes when they ran out.
Coffee machine not good.
Swimming pool was great

Cons:

It was a sweltering few days over 30° and although the hotel had some air conditioning most of the rooms dod not
We could hardly breathe in our room, but they did provide a fan.
The hotel was. Very busy, wedding, birthday party etc. When we checked out there was a long queue at reception for the single receptionist, even though much of the time there had been more than one.

2026-06-28 via Nuitee
P
Paul solo_traveller gb
1
Cons:

Rooms do not have aircon and even with window open (very small window....) the room temperature was c35 degrees. Unbearable! Not possible to sleep.

2026-06-28 via Nuitee