Cambridge Belfry Hotel & Spa

Hotels
8 (2692 reviews)
Cambourne , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Great location
Cons:
Poor food service
Staff unhelpfulness
Need for modernisation

Categories

Cleanliness
7.71
Overall the hotel was fairly clean but ready for modernisation.
Service
8.68
Staff were friendly and helpful despite some negative experiences.
Location
8.22
Great location for visiting family.
Room Quality
8.17
Rooms as expected, clean and quiet.
Amenities
8.7
Spa facilities were very good, pool and other amenities were clean.
Value for Money
8.16
Adequate for the price, but food availability was a concern.
Food and Beverage
6.21
Food service was inadequate; problems with restaurant bookings.
Overall Experience
8.18
A generally good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:24

Property Description

Luxurious Amenities
The Cambridge Belfry Hotel & Spa offers a range of luxurious amenities including a swimming pool, gym, tennis court, and a spa.

Modern Rooms with Stunning Views
Enjoy stylish and modern rooms with beautiful lake views, equipped with 24-hour room service, free internet access, and essential facilities for a comfortable stay.

Relaxation and Dining
Unwind at the state-of-the-art spa with an indoor pool, steam room, sauna, and various treatments. Indulge in delectable dining at The Bridge Bar and Restaurant for a truly relaxing experience.

Experience tranquility and luxury at The Cambridge Belfry Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:


For all guests arriving at the hotel, we reserve the right to pre-authorize a credit or debit card for the room rate per night plus an additional £50 per night for extras. The hotel is not charging your credit card. A pre-authorization is a security guarantee for payment only. Any excess pre-authorization will be released on the day of departure.If you cannot provide the hotel with a credit or debit card on check-in to pre-authorize, full prepayment will be required on arrival. Once the pre-authorization has been completed, you may charge items to your room during your stay by presenting your room key card wallet and signing for the transaction.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please see below our dedicated Children swim times:
Monday > Friday: 09:00 - 10.00 (Summer holidays only) and 14:30 - 18:30,
Saturday & Sunday: 08:30 - 10:30 and 14:30 - 16:30Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2692 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 6.21
Overall Experience: 8.18
D
Daniel solo_traveller gb
9
2026-02-14 via Nuitee
I
Isabella couple gb
9
2026-02-14 via Nuitee
C
C solo_traveller gb
8
Brilliant
Pros:

The breakfast was fantastic - good choice and delicious

Cons:

No table lamp on the desk

2026-02-14 via Nuitee
P
PHILIP couple gb
9
2026-02-12 via Nuitee
L
lesley solo_traveller gb
9
birthday present
Pros:

Staff friendly and helpful. Spa was keep clean loved the swimming pool water like a warm bath. Breakfast was a good choice of food for all customers.

Cons:

A few issues need attention cannot see light switch beside the bed has in silver especially in amernerancy . Bathroom floor ice cold on the feet . Evening food is not basic food for me . and bar prices are over the top in price . For men no beers on tap. Only 1 beer in a bottles as ll drinks on tap was lager .

2026-02-12 via Nuitee
K
Keith family_with_children gb
8
2026-02-11 via Nuitee
Z
Zaid family_with_children gb
7
2026-02-09 via Nuitee
C
Carol couple lu
8
Great staff and facilities
Pros:

The location and facilities at the Belfry are excellent and we love the pool.
We stayed for 4 nights while visiting family nearby.

Cons:

We didn’t appreciate the cleaning staff putting the changed towels in the wardrobe which was full of our personal belongings.
Also, only one of four coffee machines were working most days and the coffee was rather watery.

2026-02-09 via Nuitee
M
Mark couple gb
8
Good but avoid the breakfast.
Pros:

Staff were friendly and facilities were good.

Cons:

A fire alarm test on a Saturday morning probably isn’t the best. Breakfast was a mixed bag. Undercooked bacon and sausages aren’t the best and eggs were rubbery but otherwise was fine.

2026-02-08 via Nuitee
E
Eleanor couple gb
9
would definitely stay here again
Pros:

the pool and spa facilities, good breakfast options, comfy bed

Cons:

the pool changing rooms had a bad smell both days

2026-01-31 via Nuitee
B
Ben solo_traveller gb
9
2026-01-30 via Nuitee
A
Anne couple fr
6
Adequate but disappointing
Pros:

Looked attractive and convenient for buses into Cambridge

Cons:

We were affected by short staffing, poor food choices due to Bank Holiday and early closure of the spa which we should have been advised of in advance of our stay.

2026-01-30 via Nuitee
L
Louise solo_traveller gb
8
Nice room, shame about the breakfast chaos
Pros:

Comfortable, large rooms, quiet, good quality bar meal. Being offered a barista coffee after my breakfast coffee was twice cleared away before it was finished. All staff were polite.

Cons:

Hotel was Difficult to find, rotating entry doors jammed wheelie luggage.
Breakfast was chaotic, nothing was labelled, so lots of chats between guests guessing what was in jugs and bowls. Given allergies it was extraordinary that milks, yoghurts, jams and jugs of maybe fruit purée were unlabelled. Guests were tasting and sharing their guesses with fellow diners. Coffee machine didn’t work properly. My table was twice cleared when I went to buffet, meaning I had to change tables or remove cutlery and mugs from other tables to continue my breakfast. It felt like a game show.

2026-01-29 via Nuitee
R
Rob couple gb
7
Nice hotel spa facilities a little small so very busy
Pros:

Nice a clean and staff were friendly

Cons:

Spa treatments were a bit pricey

2026-01-29 via Nuitee
L
Lisa extended_group gb
8
2026-01-28 via Nuitee
A
Ashley couple gb
10
2026-01-27 via Nuitee
L
Leila couple gb
8
2026-01-27 via Nuitee
D
Dunham family_with_children gb
8
Pros:

Friendly and helpful staff, lots of facilities, good breakfast, easy to find location. Quick access to Cambridge (10-15 minutes).

Cons:

Bed was very hard. Decor looking a bit tired.

2026-01-26 via Nuitee
M
Marla family_with_children gb
6
It was disappointing for a four star hotel.
Pros:

The spacious parking and the fact it was free.

Cons:

The food wasn’t the best, and the facilities were disappointing to say the least , plus it was very crowded due to it not being big enough. On top of that it was a long drive to the town centre, so I didn’t like the distance. Finally, I didn’t enjoy that there was no evening entertainment ,especially since I had a child with me who easily got bored. Speaking of children, the breakfast and dinner menu options was poor because of the little variety and that there wasn’t a children’s menu at all.

2026-01-25 via Nuitee
A
A couple gb
7
Pros:

The penthouse was clean,staff very friendly and helpful and good location.

Cons:

The penthouse was clean but the radiator wasn’t warming enough the bedroom,the living was fine. The toilet jacuzzi doesn’t work. For the spa time for kids they send the information after that i did booking and payment and i wasn’t agreed to use swimming pool the other day because the meaning of the stay was that. I live 20 min from the hotel and we went obviously just for sleeping that wasn’t fair. If i cancel i couldn’t have a refund. But we enjoyed the dinner time and the morning with swimming. Another thing that has not happened when i have been to others resorts was that kids wasn’t allowed to use jacuzzi.

2026-01-22 via Nuitee