Family Hotel Shoky

Hotels
9 (59 reviews)
70, 24th May Str. , Chepelare , bg

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty food
Cozy atmosphere
Cons:
Cleanliness issues
Staff availability problems
Aging facilities

Categories

Cleanliness
7.96
Some reviews indicated issues with room cleanliness during stay.
Service
9.43
Most reviews praised the staff's politeness and helpfulness.
Location
9.47
Location was highlighted as convenient and pleasant.
Room Quality
8.92
The rooms were described as cozy and comfortable, despite some issues.
Amenities
8.45
Amenities were generally satisfactory with a nice restaurant.
Value for Money
9.41
Good value for money was noted by multiple guests.
Food and Beverage
9.46
The restaurant was praised for its delicious and varied menu.
Overall Experience
8.93
Overall a pleasant experience, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:38

Property Description

Ski-in/Ski-out Convenience
Family Hotel Shoky, located just 500 meters from the center of Chepelare, offers a ski school, ski equipment hire, and easy access to the nearby ski slopes. After a day on the mountains, unwind in the sauna or steam bath, both complimentary for guests.

Family-Friendly Amenities
With a children's ski slope nearby, a playground on-site, and spacious rooms equipped with cable TV, minibar, and free WiFi, Family Hotel Shoky ensures a comfortable stay for families. Room service, free toiletries, and a 24-hour reception add to the convenience.

Convenient Services
Guests can enjoy a Bulgarian restaurant on the premises, along with services like luggage storage, airport shuttles, and laundry facilities available upon request. Explore the area easily with the bus station and ski museum within a 10-minute walk.

Book now for an unforgettable family ski vacation at Family Hotel Shoky!

Important information:

Please note that the restaurant is open from 8:00 until 23:30 from Monday to Saturday .on Sunday from 8:00 until 16:00.

Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 3 years old to 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 14 years old stay for BGN 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 59 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
Симеонов • couple • bg
9
2026-03-12 • via Nuitee
M
Miroslava • couple • bg
9
2026-03-05 • via Nuitee
Рачо • couple • bg
8
2026-02-28 • via Nuitee
R
Rasim • family_with_children • bg
6
2026-01-25 • via Nuitee
S
Svetla • extended_group • bg
10
Pros:

Чиста и комфортна стая и любезни домакини и вкусна храна в ресторанта.Благодаря на усмихнатата Ектерина.

2026-01-19 • via Nuitee
M
Milka • family_with_children • bg
4
2026-01-19 • via Nuitee
Спас • couple • bg
7
2026-01-01 • via Nuitee
Теодора • couple • bg
10
2025-12-27 • via Nuitee
Ели • couple • bg
7
2025-12-14 • via Nuitee
V
Viktoria • couple • bg
10
2025-12-13 • via Nuitee
Z
Zlatko • couple • bg
10
Pros:

Удобно местоположение, ресторант с вкусна и разнообразна храна, изключително любезен персонал, широка и добре отоплена стая, хубава гледка към планинските околности. Силно препоръчвам този хотел!

2025-10-27 • via Nuitee
B
Boyana • solo_traveller • bg
10
2025-10-17 • via Nuitee
G
Grigorov • solo_traveller • bg
7
2025-10-06 • via Nuitee
S
Stoilov • family_with_children • bg
9
2025-10-05 • via Nuitee
L
Lozi • family_with_children • bg
10
Много приятен семеен хотел .
Pros:

Тихо и уютно

2025-09-09 • via Nuitee
I
Iliyana • couple • bg
10
Cons:

Много приятен и тих хотел , кухнята беше много добра, апартаментът чист и уютен.

2025-09-09 • via Nuitee
A
Aram • couple • bg
3
Pros:

The location is fine, near to the forest and mountain. Generally, the hotel may have been as good as tourists' spot but needs serious renovations.

Cons:

The staff was unfriendly, and the room was not cleaned during our stay - 4 days.

2025-08-29 • via Nuitee
Y
Yoanna • couple • bg
10
2025-08-29 • via Nuitee
I
Ivan • couple • bg
8
2025-08-24 • via Nuitee
L
Laleva • couple • bg
9
Pros:

Хубав хотел , с много добро съотношение цена- качество. Любезен персонал.Мястото е тихо и спокойно. Закуската също ни хареса.Градът е хубав и е близо до много интересни дестинации.

Cons:

Няма нещо което да не ни хареса.Може би това , че бяхме за твърде кратко време.

2025-08-19 • via Nuitee