Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Restaurant
-
Family rooms
-
Non-smoking throughout
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
CCTV outside property
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Delivered food - securely covered
-
Television in common areas
-
Free wired internet
-
Self parking (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Japanese garden
-
Covered parking
-
Secured parking
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Charming Countryside Retreat
Convenient Location: Situated in Coleshill, just a short drive from Birmingham NEC, our Innkeeper's Collection offers free parking and easy access to the city center.
Comfortable Accommodation: Our warmly furnished rooms feature modern amenities including free toiletries, a TV, and tea/coffee facilities, ensuring a relaxing stay for our guests.
Delicious Dining Options: Indulge in traditional roasts, freshly made pizzas, and hearty British dishes at our on-site Stonehouse Pizza & Carvery pub, providing a delightful culinary experience throughout the day.
Experience the tranquility of the countryside with the convenience of city access at Innkeeper's Collection Birmingham (NEC), Coleshill. Book your stay now for a memorable getaway.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Very clean room
Colder than expected but lovely room
Room was really clean and confortable
Comfortable bed. Everything we needed was provided
Easy to park
Confusion over breakfast - we had paid for breakfast with our room. They tried to say we had not. It was soon sorted out amicably
The amount of towels was nice
The customers in the pub section gave me and my partner weird looks when we were signing into the hotel.
The bathroom was cramped, the shower doors were off the hinges and there is a towel heating rack right next to the sink so I ended up hurting myself on that a few times. There was also blood on it when we arrived.
Great place to leave, with many thngs nearby to have, such as stores, coffee, chill walk and sleep. The Swan makes me feel comfortable with the multiple selection in such as pub, breakfast, pizza time, and sleep. The daily cleaning from their housekeepers is a plus. O suggest to choose their English breakfast all you can eat.
Nothing to add
- Despite only having a single bed it was long enough to cover me 6'5 tall.
- Shower is big and spacious enough
-Large bathroom in general
- Great price for the area
- lighting was a bit dim and lack of main room light was sometimes inconvenient
- Noise may be a problem for some people
Price, location, room
Nothing
Lovely clean spacious rooms. Staff were very friendly and helpful. Going to extra mile.
Nothi6
Great value for money - loads of food options downstairs.
Nothing
The staff were very helpful and friendly. The room was very clean. The shower room looked like it had been updated. Breakfast was very good.
I didn't love that booking.com mishandled our booking and we had to pay for breakfast separately.
Just perfect!
Value for money comfortable hotel, very comfy bed and pillows, had everything we needed. Coleshill had some nice pubs and curry houses.
Whilst the bathroom was spotless I saw a few cobwebs here and there. The layout of the hotel is a bit strange and there are no lifts. Also rather thin walls. Restaurant is very standard, my food was “sub Wetherspoons” standard unfortunately
Not great WiFi
Initially, upon entering the hotel from the rear car park, the atmosphere appeared pleasant, and the adjoining restaurant gave a good first impression
Upon first entering the hotel, everything seemed nice and welcoming. However, when we got into our room, it initially looked clean — until we looked closer. There were food wrappers left in the drawers, rubbish under the bed, and food waste on the floor. The radiator panel was very dirty and even had a blood stain on it. The room only had a shower, which was leaking until I managed to fix it myself.
The room was not suitable for a family of four. It had one double bed and a pull-out sofa bed for the two children to share. The double bed was extremely hard and uncomfortable, and both of us woke up with back pain the next morning. The sofa bed was also uncomfortable with a very thin mattress — not ideal for two children.
We had dinner in the restaurant on the first night, which was fine and the food was good. However, on the second night, the experience was disappointing. We ordered a plain chicken burger (no salad or sauce) for our daughter and fish fingers with mash for our younger one. The staff repeated the order back correctly, but when the food arrived, the burger came with salad and sauce, and the fish fingers came with chips instead of mash. After sending them back, the correct food was brought out, but the chicken burger was burnt black like charcoal. Our daughter, who is only eight, refused to eat it. We had to send it back again, but by the time a new one arrived, the rest of us had already finished our meals, and she was left hungry.
Additionally, when our starters were served, the plates were never cleared before our main courses came out, leaving the table cluttered with used dishes.
Overall, the stay was disappointing — while the restaurant staff were polite, the room cleanliness and food service standards were not what we expected.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
