The Swan by Innkeeper's Collection

Hotels
7.8 (2035 reviews)
The Swan Crown Carvery, High Street , Coleshill , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Poor food options

Categories

Cleanliness
6.76
Several reviews highlighted cleanliness issues.
Service
8.73
Consistently mentioned positive experiences with staff.
Location
9.27
Great location for NEC and other attractions.
Room Quality
7.72
Rooms were mostly clean and comfortable, but with some issues reported.
Amenities
7.25
Basic amenities were satisfactory, but food options could be improved.
Value for Money
8.21
Generally seen as a good deal for the price.
Food and Beverage
6.26
Food quality received mixed reviews, with some dissatisfaction.
Overall Experience
8.23
Overall positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:39

Property Description

Charming Countryside Retreat

Convenient Location: Situated in Coleshill, just a short drive from Birmingham NEC, our Innkeeper's Collection offers free parking and easy access to the city center.

Comfortable Accommodation: Our warmly furnished rooms feature modern amenities including free toiletries, a TV, and tea/coffee facilities, ensuring a relaxing stay for our guests.

Delicious Dining Options: Indulge in traditional roasts, freshly made pizzas, and hearty British dishes at our on-site Stonehouse Pizza & Carvery pub, providing a delightful culinary experience throughout the day.

Experience the tranquility of the countryside with the convenience of city access at Innkeeper's Collection Birmingham (NEC), Coleshill. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2035 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 6.26
Overall Experience: 8.23
R
Rene solo_traveller nl
6
Pros:

Nette schone kamer, en een prima bed.

Cons:

Het was ongelooflijk warm op de kamer, maar ook elders in het hotel.

2026-06-06 via Nuitee
L
Lee couple gb
10
Pros:

Nice staff

Cons:

It’s clean

2026-06-06 via Nuitee
J
Jo family_with_children gb
8
Ideal
Pros:

Very good value for money, had all we needed and nice to eat on site and have entertainment. close to our event in NEC. Staff nice. Good parking

Cons:

Rooms were small but fine for what we needed nothing to complain about

2026-06-06 via Nuitee
S
Sewelly solo_traveller gb
5
2026-06-05 via Nuitee
W
Will couple gb
7
A quiet country stay
Pros:

Plenty of parking on site behind the venue. Frontage opens out onto high street so very easy to go out. Breakfast was well cooked.

Cons:

I felt the cold drink options for breakfast were lacking compared to other places. No lifts.

2026-06-04 via Nuitee
T
Trevor08 couple gb
9
Pros:

breakfast was excellent. Big rooms.

Cons:

public areas need TLC

2026-06-02 via Nuitee
B
Beverley couple gb
2
A poor experience on the whole.
Pros:

The gentleman at the bar in the morning at checkout/breakfast was lovely and helpful.

Cons:

At no point was it communicated that the carvery was closed down at 8pm when we booked a reservation for 19:40, or when we were seated, and that this meant half the menu was unavailable. The wifi doesn’t reach the hotel rooms and is barely functional even in the bar. The higher floor rooms were incredibly hot. The beds are rock hard. The toilet in our room had a faulty flush causing the cistern to run. No cold drink options included in the breakfast.

2026-06-01 via Nuitee
R
Robert solo_traveller gb
9
Enjoyable stay
Pros:

The room was clean and tidy with plenty of tea and coffee provided. Breakfast was a buffet style which was well presented with cereals and toast available, carvery available every evening.

2026-06-01 via Nuitee
L
Lee Colgan solo_traveller gb
3
Pros:

Location was great

Cons:

I booked a double room for myself and my girlfriend, however when we got there the room was 2 single beds. As you can imagine this was not ideal for our night away together.

2026-06-01 via Nuitee
C
Carl couple gb
10
Comfy and relaxing and great food
Pros:

Friendly staff. Comfy and quite room. And the food was great.

Cons:

Big pot hole to the car park. Be warned.

2026-05-30 via Nuitee
C
Clare family_with_children gb
8
2026-05-29 via Nuitee
R
Remmi couple gb
8
2026-05-28 via Nuitee
I
Ian couple gb
7
great value stay with easy access to the M42
Pros:

excellent comfortable room but too warm ( in the circumstances not surprising as we were in the middle of a heat wave!) We did have a small fan which helped. Breakfast was very good value but with no healthy options.

Cons:

temperature of room . The pub lacked atmosphere

2026-05-28 via Nuitee
B
Benjamin family_with_children gb
8
Pros:

Friendly staff, stayed during a heatwave was 34 degrees and room was ridiculously hot which can't be helped, the staff found us a extra fan for my daughter who has epilepsy to try keep her cool

2026-05-26 via Nuitee
R
Roger family_with_children gb
9
2026-05-26 via Nuitee
J
Jason solo_traveller gb
9
2026-05-25 via Nuitee
B
Bobby Woodward solo_traveller gb
9
2026-05-25 via Nuitee
P
Pippa solo_traveller gb
8
2026-05-24 via Nuitee
C
charles solo_traveller gb
8
Pros:

Location

Cons:

No proper beer

2026-05-24 via Nuitee
M
Michael family_with_children gb
10
A brilliant place to stay, if flying from Birmingham Airport.
Pros:

Stayed here overnight, prior to our flight from Birmingham Airport. Save dashing down the M6 on the morning of our flight.
Rooms were spotless and very comfy, well proportioned. Great food and drink at The Swan, and excellent breakfast in the morning. Took all the stress away, of getting to the Airport on time.

Cons:

Nothing, all good.

2026-05-21 via Nuitee