Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Garden
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Cleanliness issues
Payment processing problems

Categories

Cleanliness
8.35
Some comments mentioned cleanliness issues, specifically a stain on the sheets.
Service
9.85
Consistently praised for friendly and helpful staff.
Location
9.35
Noted as a nice location near the lake with tranquility.
Room Quality
8.85
Rooms are described as comfortable and clean.
Amenities
8.85
Standard amenities with good dining options.
Value for Money
8.85
Overall good value, but issues with payment processing raised concerns.
Food and Beverage
9.35
Food quality was frequently highlighted as excellent.
Overall Experience
9.35
Guests had a generally positive experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Tranquil Oasis in El Remate

Garden Views and Cozy Rooms: Enjoy a serene stay at Posada del Cerro, where each room offers a peaceful patio with a garden view, ensuring a relaxing experience.

Delicious Dining Options: Indulge in a variety of culinary delights with an à la carte, continental, or American breakfast served fresh every morning at the hotel's restaurant.

Convenient Amenities: Benefit from free WiFi, complimentary parking, and the option of a paid airport shuttle service, making your stay at Posada del Cerro both comfortable and stress-free.

Book now for an unforgettable retreat at Posada del Cerro, your perfect getaway in El Remate.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9.1
Based on 207 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
J
Javier • extended_group • gt
8
Conecta con la Naturaleza (a costa de algo de comodidad)
Pros:

Jorge se porto muy amable con nosotros, la habitacion era bastante amplia y muy bonita. Un lugar para estar en contacto con la naturaleza. las cabañas son muy bonitas con buen espacio y el lugar te hace conectar con el ambiente.

Cons:

Las camas son algo duras e incomodas para mi gusto. el parque esta a 200 metros y fuera de la propiedad. hay que pasar un cementerio para llegar del parqueo al hotel.

2026-07-02 • via Nuitee
G
Gerald • couple • nl
9
Zeer fijne plek om dingen te ondernemen. Goede sfeer en service.
Pros:

De accommodatie, de ligging en het personeel.

2026-07-01 • via Nuitee
L
Lindemann Schmidt • solo_traveller • cl
9
Un paraíso escondido
Pros:

La amabilidad de sus anfitriones, Jorge y Santos, unas personas increíbles y atentas.

2026-06-30 • via Nuitee
C
Claudia • family_with_children • us
8
Pros:

Beautiful property and great staff

Cons:

It is right in front of the lake where you can easily swim

2026-06-30 • via Nuitee
F
Foyo • couple • gt
9
Wonderful si quieres una experiencia genuina de aventura Maya
Pros:

Excelente persona!!! Muy cordial!!! 100% recomendable

Cons:

Nada

2026-06-29 • via Nuitee
S
Shani • solo_traveller • il
10
Pros:

הצוות היה אדיב, החדר מרווח, אהבתי את המיקום, מרוחק מעט מהמרכז על גבעה ירוקה וקסומה אבל עדיין נגיש. גישה נוחה לאגם לפינה קסומה לרחצה. הקילה הייתה יפהפיה ושכחתי לשאול מאיפה היא!

2026-06-20 • via Nuitee
F
Finn • couple • de
8
Pros:

Excellent location for a Tikal visit, the staff is very helpful organizing the tour.

2026-06-16 • via Nuitee
L
Lara • couple • gb
9
Beautiful place right by the lake
Pros:

The staff are excellent, they (Santos and Byron) responded quickly to all our needs. They helped us with our heavy suitcases and a santos cooked us delicious meals as and when required. They also provided us with invaluable local information on transport.

The location (just opposite the lake and the Biotopo) is fantastic!

Cons:

There are lots of steps to reception. If you have mobility this may not be the place for you.

A couple of suggestions for improvement: sockets by the bed and nets on the windows so that they can be opened at night.

2026-06-10 • via Nuitee
W
Wiesmann • couple • ch
9
Pros:

Wir hatten ein Gartenbungalow mit Gartensicht, zweistöckig. Das Bungalow war gemütlich, schön eingerichtet und wir fühlten uns wohl. Beim nächsten Mal würden wir aber ein Bungalow mit Seesicht und Aussenterrasse buchen. Diese Zimmer sahen beim Vorbeilaufen traumhaft aus!

2026-05-24 • via Nuitee
B
Byron • solo_traveller • gt
3
Nice room, terrible staff and customer service.
Pros:

Great place, but the customer service was terrible. A hotel cant work on looks alone, meanwhile the property might be nice on the outside without a good service its just not worth it.

Cons:

I was traveling for work for my travel agency, needed a spot on El Remate due to the close location to my client's hotel. Three issues with this hotel, their post says clearly that there is parking on premises and also street parking is available, both options didnt work. The first is out of the way, I had to go through a cementary by myself during the evening to reach the hotel, second, the street option, there was no spot that fitted an SUV.
I arrived at 7pm, ive been on tours the whole day, wanted some dinner and a place to relax, the rude front desk guy told me that food was only with a reservation. WTF, you clearly mention a restaurant option in your info. Then I needed wifi to finish work, the "fabulous wifi" that is on the hotel info is clearly not correct, the only area with wifi is the dinning room which wasnt available since they only work with reservation. Had to drive for about 10 min away to get some food.
Lastly, which is the most important part of it all, when I mentioned my issues to the property manager, their answer, at 10pm of the evening was, no apologies, nothing, just a short "I can give you your money back". Where was i suppose to go at that time in the evening? Sleep in my car? The same car that wasnt even properly park outside?? They dont care at all about customer service. Our agency will red flag this one and not recommend to our clients and associates.

2026-05-15 • via Nuitee
A
Antoine • solo_traveller • fr
9
2026-05-15 • via Nuitee
T
Tristan • solo_traveller • fr
10
Pros:

Un accueil vraiment très chaleureux, tout était parfait et nous avons passé une nuit mémorable. Nous recommandons chaleureusement Posada del Cerro.

2026-05-10 • via Nuitee
L
Leïla • solo_traveller • fr
10
Pros:

L'emplacement est incroyable, dans un village perdu au mileu de la forêt, avec un gérant des plus adorables qui de plus cuisine très bien ! J'ai passé un superbe séjour avec une visite de Tikal et les singes hurleurs juste au-dessus de ma tête durant la nuit passée dans une jolie cabane. Je conseille mille fois de faire confiance à cet hôtel !

Cons:

Ne pas être restée plus longtemps

2026-05-03 • via Nuitee
S
Sabine • couple • fr
10
Pros:

Cadre magnifique, chambres et literie très confortable, emplacement au calme

Cons:

Dommage que le bar du restaurant ne propose pas quelques cocktails pour boire un verre tranquillement le soir

2026-05-03 • via Nuitee
B
Byron • solo_traveller • gt
1
2026-05-01 • via Nuitee
M
Mary • solo_traveller • gt
10
2026-04-26 • via Nuitee
• solo_traveller • gb
9
2026-04-26 • via Nuitee
P
Printo • family_with_children • de
10
2026-04-25 • via Nuitee
A
Antonella • couple • it
8
Pros:

The staff was very nice

2026-04-24 • via Nuitee
M
Mika • solo_traveller • fr
10
忘记了一切非常美好的地方
Pros:

环境

2026-04-22 • via Nuitee