Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Beautiful design
Friendly staff
Cons:
High price
Noise from the road

Categories

Cleanliness
10
The hotel was very clean, as mentioned in multiple reviews.
Service
10
Service was excellent with prompt replies to all emails.
Location
10
The property is located on a busy road, causing noise issues.
Room Quality
10
Rooms were described as comfortable and relaxing.
Amenities
10
Facilities like the public bathhouse were appreciated.
Value for Money
10
The price was criticized as being very expensive for the provided experience.
Food and Beverage
10
Limited food choices and lack of room service criticized.
Overall Experience
10
A mixed experience, with high points in service and cleanliness but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodation

Situated in Karuizawa, SHISHI-IWA-HOUSE Karuizawa offers 5-star accommodation with free bikes, a terrace, and a bar. The air-conditioned rooms provide a garden view, free WiFi, and elegant amenities. Some rooms even feature a kitchenette for added convenience.

Exceptional Services

This hotel boasts a concierge service and luggage storage space, ensuring a seamless and enjoyable stay for all guests. The attentive staff and top-notch services cater to every need, making your experience truly unforgettable.

Scenic Surroundings

Wake up to stunning garden views and indulge in an exquisite à la carte breakfast each morning. With Usui Pass Railway Heritage Park nearby and Karuizawa Station just a short distance away, SHISHI-IWA-HOUSE Karuizawa offers the perfect blend of tranquility and accessibility.

To experience luxury and serenity in Karuizawa, book your stay at SHISHI-IWA-HOUSE today!

Important information:

Children aged 8 years and above are allowed in the following room types: SSH No.3 Tatami Suite and SSH No.3 Superior room.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 359 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Charlotte couple gb
10
Absolutely incredible
Pros:

The property and rooms are stunning. Best nights sleep we have had in ages. There are places to sit and have a cozy drink or play a game of cards like we did. Breakfast was lovely and good value. We didn’t have dinner at the hotel (although it looked amazing) and we ate down at the terrace which is a short taxi ride. All of the staff are so sweet and very happy to help with anything.

Cons:

n/a

2026-08-14 via Nuitee
Y
Yu Wen couple tw
8
2026-08-13 via Nuitee
H
Hok man desmond couple hk
10
Pros:

新建成的酒店 日系格調非一般酒店可媲美

Cons:

近車路 不時有些嘈吵

2026-08-12 via Nuitee
E
Elena extended_group gb
9
2026-08-10 via Nuitee
K
KAZUYA couple jp
10
Pros:

施設がとても素敵で洗練されており、特別な気分になれます。
部屋に冷蔵庫が無いのがとても残念でした。夕飯はお腹がペコペコではなかったのでレストランでアラカルトで頼みましたが、コースとほとんど値段が変わらず残念でした。

2026-08-09 via Nuitee
Y
Yuki couple jp
7
2026-08-09 via Nuitee
N
Nowa couple us
9
Wonderful stay in Karuizawa
Pros:

Beautifully designed hotel with very courteous staff. The bar had excellent drinks, although we did not try any of the food here.

Cons:

The bath tub and shower situation was a little clunky. It looked beautiful, but it was hard to use as there was only a curtain separating the shower from the bedroom. I wish it were a little more walkable. We were able to walk to Harunire Terrace, but the walk back was quite dark and uncomfortable.

2026-08-08 via Nuitee
H
Harshal couple hk
10
2026-08-07 via Nuitee
H
HIROSHI couple jp
10
Pros:

建築がとても素敵でした

Cons:

エアコンから水が漏れていました

2026-08-05 via Nuitee
D
Ding Xuan couple sg
10
2026-08-03 via Nuitee
L
Lachlan solo_traveller au
10
Pros:

The staff were generous, warm and eager to help. The hotel itself is an architectural masterpiece across all buildings (1 to 3).
We loved our stay here.

2026-07-24 via Nuitee
S
shota couple jp
2
2026-07-19 via Nuitee
C
Chia Jung couple tw
10
2026-07-14 via Nuitee
プライベート couple jp
9
2026-07-14 via Nuitee
T
TETSUHARU couple jp
10
2026-07-06 via Nuitee
D
david family_with_children us
10
A relaxing and uplifting place.
Pros:

Gorgeous architecture, sublime setting, great food, and peaceful vibe.

2026-06-24 via Nuitee
S
Sharon Muda Tony extended_group my
10
Nature, architecture, people. Pure Karuizawa.
Pros:

We stayed at SSH3 but enjoyed visiting all the houses across the estate, each offering a unique experience.
I came to ShiShi-Iwa House for the architecture, but what stayed with me was the people.
The warmth, attentiveness, and genuine hospitality of the ShiShi-Iwa community made it difficult to leave. Beyond the remarkable architecture, the experience felt deeply immersive - connection between nature, design, people, and the spirit of Karuizawa.
Thank you for creating a place where architecture is not only seen, but truly lived.

Cons:

-nil-

2026-06-10 via Nuitee
F
Fabio solo_traveller br
10
Pros:

Localização, estrutura do hotel, staff impecáveis

2026-06-06 via Nuitee
S
Shu Wan solo_traveller hk
9
2026-05-31 via Nuitee
L
Liane couple sg
8
clean, beautiful property with great staff, but quite expensive overall.
Pros:

very design forward, helpful staff, beautiful location. house 3 was the best

Cons:

rooms are quite small, not many facilities besides bath house and communal rooms like lounges. so while i liked the stay, the pricing was quite high for the offering and size of the rooms.

2026-05-29 via Nuitee