Hotel Palas

Hotels
8.9 (123 reviews)
9 Petko Stainov Str , Kazanlŭk , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly and attentive staff
Cons:
Issues with the coffee machine
Temperature in the room was low

Categories

Cleanliness
8.85
The reviews highlight cleanliness as a positive with phrases indicating a very clean environment.
Service
9.15
Staff is described as polite and helpful, contributing positively to the overall experience.
Location
9.15
The location is praised for being close to the center and attractions.
Room Quality
8.65
Rooms are spacious with good amenities, though one review mentions temperature issues.
Amenities
8.85
The hotel offers good spa and breakfast options, contributing to positive sentiments.
Value for Money
8.65
Standard quality for this hotel tier, with some comments about slightly high prices.
Food and Beverage
8.85
Breakfast is specifically noted as good and delicious.
Overall Experience
9.05
Overall satisfaction is high, with many guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:27

Property Description

Luxurious Accommodations
Hotel Palas offers elegant rooms equipped with air conditioning, flat-screen TVs, and mini bars. The bathrooms feature bathtubs and complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxation and Wellness
Guests can indulge in the hotel's hot tub, steam bath, sauna, solarium, and massage treatments for the ultimate relaxation experience. These amenities provide a perfect way to unwind after a day of exploring the charming town of Kazanlak.

Convenient Services and Location
With a 24-hour front desk offering car rentals, currency exchange services, and shuttle options to nearby airports, Hotel Palas ensures a hassle-free stay for all visitors. Its proximity to the town center and transportation terminals makes it a convenient choice for travelers.

Book your stay at Hotel Palas now to experience luxury and convenience in Kazanlak!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for BGN 40 per person per night when using an existing bed.
    People no matter the age stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 123 reviews
Cleanliness: 8.85
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.05
Таня • couple • bg
10
Pros:

Прекрасен престой

2026-03-07 • via Nuitee
A
Andrija • couple • rs
9
2026-03-05 • via Nuitee
S
Stefanov • extended_group • bg
9
2026-03-01 • via Nuitee
V
Varban • couple • bg
7
2026-02-25 • via Nuitee
D
Dorothea • solo_traveller • bg
10
2026-01-19 • via Nuitee
R
Rina • couple • it
10
2026-01-19 • via Nuitee
Дейвид • solo_traveller • bg
10
Pros:

Локацията на хотела е супер, изключително чиста стая, с удобно голямо легло и персоналът беше изключително любезен. Силно препоръчвам👍🏻.

2026-01-19 • via Nuitee
V
Veronika • couple • bg
10
2026-01-08 • via Nuitee
G
Gencho • couple • bg
8
Pros:

изобилна

2026-01-04 • via Nuitee
D
Desislava • couple • bg
8
Pros:

Всичко беше добре.

Cons:

Имаше повреден душ в банята.

2025-12-29 • via Nuitee
T
Tsvetina • solo_traveller • bg
8
2025-12-22 • via Nuitee
N
Nedret • solo_traveller • bg
10
A very good choice for a hotel in Kazanlak
Pros:

A pleasant surprise was the free upgrade to an apartment while I booked and paid for a room. Very spacious apartment, spacious bathroom, comfortable bed. Very good breakfast. Free parking by the hotel. Located at few steps from the central square.

2025-12-18 • via Nuitee
R
Remus • solo_traveller • ro
8
Pros:

Camera foarte spatioasa. Baie cu cada.

Cons:

Destul de rece in camera pentru acest sezon

2025-12-18 • via Nuitee
G
Georgi • couple • bg
10
2025-12-13 • via Nuitee
G
GEORGE • solo_traveller • ro
8
Will visit again.
Pros:

Clean and well decorated property, spacious rooms and good spa facilities. Reception staff very professional and breakfast has good options.

Cons:

Coffee machine in the breakfast room needs changing.

2025-11-25 • via Nuitee
Антоанета • family_with_children • bg
10
2025-11-23 • via Nuitee
I
Illia • solo_traveller • ua
9
2025-11-13 • via Nuitee
S
Svetlana • couple • bg
10
Pros:

Всичко беше на ниво.

2025-10-26 • via Nuitee
C
Cosmina • solo_traveller • ro
10
Pros:

Mic dejun delicios, personal amabil si eficient. Camera spatioasa cu baie mare si acces la toate serviciile extra, spa, masaj. Calitate maxima.

Cons:

preturi un pic ridicate

2025-10-24 • via Nuitee
S
Shalom • couple • pt
9
2025-10-16 • via Nuitee