Hotel Palas

Hotels
8.9 (142 reviews)
9 Petko Stainov Str , Kazanlŭk , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly and attentive staff
Cons:
Issues with the coffee machine
Temperature in the room was low

Categories

Cleanliness
8.85
The reviews highlight cleanliness as a positive with phrases indicating a very clean environment.
Service
9.15
Staff is described as polite and helpful, contributing positively to the overall experience.
Location
9.15
The location is praised for being close to the center and attractions.
Room Quality
8.65
Rooms are spacious with good amenities, though one review mentions temperature issues.
Amenities
8.85
The hotel offers good spa and breakfast options, contributing to positive sentiments.
Value for Money
8.65
Standard quality for this hotel tier, with some comments about slightly high prices.
Food and Beverage
8.85
Breakfast is specifically noted as good and delicious.
Overall Experience
9.05
Overall satisfaction is high, with many guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:27

Property Description

Luxurious Accommodations
Hotel Palas offers elegant rooms equipped with air conditioning, flat-screen TVs, and mini bars. The bathrooms feature bathtubs and complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxation and Wellness
Guests can indulge in the hotel's hot tub, steam bath, sauna, solarium, and massage treatments for the ultimate relaxation experience. These amenities provide a perfect way to unwind after a day of exploring the charming town of Kazanlak.

Convenient Services and Location
With a 24-hour front desk offering car rentals, currency exchange services, and shuttle options to nearby airports, Hotel Palas ensures a hassle-free stay for all visitors. Its proximity to the town center and transportation terminals makes it a convenient choice for travelers.

Book your stay at Hotel Palas now to experience luxury and convenience in Kazanlak!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for BGN 40 per person per night when using an existing bed.
    People no matter the age stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 142 reviews
Cleanliness: 8.85
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.05
O
Ognyan • family_with_children • bg
10
Pros:

Много удобни, големи легла. Тихо. Чисти бани.
Много добра закуска.
Паркинг към хотела.

2026-05-06 • via Nuitee
Константин • solo_traveller • bg
10
2026-05-06 • via Nuitee
R
Ronen • solo_traveller • il
1
Pros:

שום דבר

Cons:

מקלחת ללא לחץ מים. ארוחת בוקר זוועתית. אין קפה כי המכונה מקולקלת, חצי בופה נגמר ולא הוסיפו למרות שהגענו שעה לפני הסיום והיו עוד כמונו. המתקנים בחדר ישנים, טלוויזיה לא עובדת. בקצרה, נורא ואיום. לא מומלץ.

2026-05-03 • via Nuitee
Милева • solo_traveller • bg
9
Pros:

Отлично съотношение качество-цена. Много чист и спретнат хотел, с просторни стаи и много добра храна. Отлично местоположение в центъра на града. Препоръчвам.

2026-05-02 • via Nuitee
S
susana • solo_traveller • es
9
Pros:

Amabilitat del personal, comoditat del parking, habitacio ample, bany molt be excepte que era banyera, tovalloles agradables i bones i olor de net, llit super còmode

Cons:

No ho havia sabo a la dutxa, el pot el tenien buit. I no es podia agafar el pot de rentar les mans perque estan enganxats a la pared.
Endolls prop del llit no anaven

2026-04-27 • via Nuitee
Жана • solo_traveller • bg
10
2026-04-26 • via Nuitee
H
Hua • extended_group • cn
9
这是我们客户推荐的酒店，确认很不错。
Pros:

酒店位置离市中心很近，离附近的超市也很方便，前台客服很热情，早餐也很好，如果早餐变化能更丰富些，就更完美了。

Cons:

没有不满意的地方，都感觉很不错。

2026-04-25 • via Nuitee
N
Nadia • solo_traveller • ch
8
Pros:

Das Hotel ist ruhig gelegen. Das Essen des zugehörigen Restaurant war sehr lecker. Es gibt einen bewachten Parkplatz direkt neben dem Hotel.

Cons:

Wir fanden den Preis hoch im Vergleich zu anderen Hotels in der Region mit gleicher Ausstattung und in der gleichen Sterne-Kategorie

2026-04-21 • via Nuitee
G
Georgi • solo_traveller • bg
8
Pros:

Die Stadt

Cons:

Der kurze Aufenthalt

2026-04-21 • via Nuitee
O
Ognyan • family_with_children • bg
10
2026-04-15 • via Nuitee
H
hasan • couple • bg
10
Pros:

Good price , good place, we stayed 1 night while travelling and it is perfect. There is a safe parking for cars and there are 2 charging stations as well if you have an electrical car. The room was fine , nice ac , comfortable bed

2026-04-15 • via Nuitee
A
Aleks T. • extended_group • bg
8
Pros:

Amazing breakfast!

2026-04-13 • via Nuitee
G
GENNADY • couple • ru
10
2026-03-29 • via Nuitee
D
Dejan Nikolic • solo_traveller • rs
8
Pros:

Velika čista soba.

2026-03-28 • via Nuitee
V
Vasco • couple • it
9
2026-03-26 • via Nuitee
G
Gheorghe • solo_traveller • ro
10
2026-03-25 • via Nuitee
G
Gheorghe • solo_traveller • ro
10
2026-03-24 • via Nuitee
A
Angelina • extended_group • bg
10
2026-03-23 • via Nuitee
Александър • couple • bg
10
2026-03-21 • via Nuitee
Таня • couple • bg
10
Pros:

Прекрасен престой

2026-03-07 • via Nuitee