Sutherlands Hotel

Hotels
8.2 (301 reviews)
Stone Street , Gateshead , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Good value
Cons:
Limited dining options
Issues with shared facilities
Location concerns

Categories

Cleanliness
8.2
Some reviews mention the rooms being clean, but others note issues with shared facilities.
Service
9.2
Numerous reviews highlight the friendly and accommodating staff.
Location
7.7
Location not ideal according to some reviews, but accessible to a nearby grocery store.
Room Quality
8.7
Rooms are described as comfortable, spacious, and well-equipped.
Amenities
7.7
Some amenities like the bar and dining options were criticized, though some rooms had good facilities.
Value for Money
8.7
Guests feel they received good value given the overall experience and room quality.
Food and Beverage
7.2
Limited dining options and some negative experiences with the bar.
Overall Experience
8.2
Overall, a mix of positive experiences balanced with some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:47

Property Description

Luxurious Stay with Free WiFi
Located in Gateshead, Sutherlands Hotel provides stylish rooms with complimentary WiFi. Enjoy the convenience of free private parking and the hotel's proximity to Newcastle, just a 5-minute drive away.

Delicious Dining Options
Indulge in a variety of homemade dishes at the on-site restaurant with an extensive menu. For a more casual setting, visit the Bistro Sports Bar equipped with plasma-screen TVs for your entertainment.

Entertainment for All
With children's activities and lively evening entertainment such as karaoke and discos, Sutherlands Hotel ensures a fun-filled stay for guests of all ages.

Book your stay now at Sutherlands Hotel for an unforgettable experience!

Important information:

Camper vans are welcome at the hotel, with the option of using the hotel for breakfast, for an additional fee.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 301 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
P
Paul • solo_traveller • gb
8
Pros:

Friendly and helpful, quiet with big comfy bed

2026-02-11 • via Nuitee
S
Sugarman • couple • gb
10
Amazing switch of from life right next to the QE Hospital.
Pros:

We really loved staying here. It was quiet, clean and welcoming. The whole décor of the place felt as if it was giving us a hugh hug. It was the break we needed in a spacious cosy room. Loved that the hotel had a separate entrance to the pub. Nice quiet area just next to the QE hospital.

Cons:

Can't think of anything we didn't like.

2026-02-11 • via Nuitee
T
Tricia • couple • gb
9
Served it's purpose
Pros:

Great location for our trip

Cons:

That there was no breakfast

2026-02-08 • via Nuitee
E
Elaine • solo_traveller • gb
10
2026-01-30 • via Nuitee
P
Phil • couple • gb
10
We really enjoyed our stay it was only for one night as we were passing through to visit relatives the staff made us ver
Pros:

Everyone was welcoming and very friendly and went out of the way to look after us and topped off with a really good full English to start our travels the next day

Cons:

Nothing

2026-01-23 • via Nuitee
S
Steve • solo_traveller • gb
10
Had a flat tyre and repairers couldn’t come till gone check out time but staff very accommodating and understanding lett
Pros:

Friendly staff, large, clean room and en-suite.

Cons:

Having to leave

2026-01-20 • via Nuitee
A
Adela • solo_traveller • gb
8
Nice room
Pros:

Lovely staff, big room, comfy bed, warm room, good parking

2026-01-19 • via Nuitee
R
Rebecca • extended_group • gb
10
2026-01-19 • via Nuitee
J
Juliet • family_with_children • gb
5
Pros:

Room was clean, one woman staff was very friendly on initial check in

Cons:

I was in the middle of an important work video call in my room at about 3:30pm, the door was locked and check in had been completed a few hours earlier so the room was mine. The staff at hotel opened the door loudly by attempting to open the door many times and then using a key to unlock it, proceeded to enter the room while I was in there during a work call!! I could’ve been in there doing anything/ getting changed etc and the staff just barged in, checked something in the bathroom and left and I never saw them again - I thought this was very odd and it made me worried about who else was going into the room when I wasn’t there!

Noisey pub downstairs, but I did stay over a weekend.

Bed sunk in the middle.

2026-01-15 • via Nuitee
R
ryan • couple • gb
8
2026-01-05 • via Nuitee
• family_with_children • gb
1
Awful….. literally could have cried when we saw the state of the place but with three kids in tow, we had no choice but
Pros:

It had a car park

Cons:

This is not a family hotel…..it is a pub that rents out rooms to workers from away.

2026-01-03 • via Nuitee
D
DORIS • solo_traveller • gb
10
Met a friend in bar watched a fantastic band
Pros:

Room was spacious Comfy warm
Lovely big bed And big tv
Plenty of Tea and coffee
Very very clean loads of room

Cons:

Nothing

2025-12-14 • via Nuitee
• solo_traveller • gb
10
2025-12-10 • via Nuitee
R
Russell • extended_group • gb
9
Hands down, the funnest hotel I've stayed in
Pros:

Sometimes you randomly stumble across places that you would describe as an 'institution' - the Sutherlands is one of those places. Not so much a hotel and more of a community hub, the staff were welcoming, fun, and made us feel instantly at home. Arriving late on a Saturday night, the function room was in full swing - the bar had a great selection of drinks and the music was great. Once it was time for bed, the bedrooms were quiet, comfortable, clean and well-equipped with a massive bathroom and an excellent shower.

Cons:

Perhaps a slightly faster check in ;-)

2025-12-08 • via Nuitee
T
Tom • solo_traveller • gb
10
2025-12-07 • via Nuitee
K
Kieran • solo_traveller • gb
10
2025-11-23 • via Nuitee
S
Simon • couple • gb
10
Pros:

What's not to like, really friendly staff room clean and tidy and comfortable would stay again if up there

Cons:

Nothing not to like

2025-11-10 • via Nuitee
P
phanvan • solo_traveller • gb
9
2025-10-27 • via Nuitee
D
Douglas • couple • nz
8
Served the purpose for a one night stay but will not recommend this place to anyone.
Pros:

Very nice clean room and comfortable. Thank you for the microwave.

Cons:

The bar and games rooms. Not welcoming and no dining options. We felt as a paying customer that we were a nuisance. Location was not ideal.Thank goodness there was a Sainsburys near by to get food.

2025-10-23 • via Nuitee
S
Steven • solo_traveller • gb
9
Good value, comfortable modern rooms.
Pros:

The room was very clean, comfortable and modern.

Cons:

The exterior appearance of the buiking is a little off putting. Breakfast couldn't be served until 9.30, which was too late for us.

2025-10-22 • via Nuitee