Mastiff Villa Camellia by OTHPL

Hotels
8.8 (8 reviews)
Palampur Road, Near Tea Board of India, Palampur , Pālampur , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Excellent staff
Delicious food
Good hospitality
Cons:
Limited parking
Expensive breakfast
No spa services
Room maintenance issues
Variability in food quality

Categories

Cleanliness
8.1
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.6
Service was generally appreciated, although a few guests had complaints about response times.
Location
8.4
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.7
Rooms were spacious and comfortable, although some guests mentioned minor issues.
Amenities
7.4
The amenities provided were satisfactory, with some guests highlighting specific features.
Value for Money
6.7
Mixed feedback regarding the price compared to service quality.
Food and Beverage
7.7
Positive reviews for breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 12:23

Property Description

Luxurious Accommodation
Mastiff Villa Camellia by OTHPL, nestled in Pālampur, offers a serene escape with top-notch amenities. The well-appointed rooms with modern facilities ensure a comfortable stay, while the breathtaking mountain views from select rooms elevate the experience.

Gastronomic Delights
Indulge in a culinary journey at the on-site restaurant serving delectable Indian cuisine, promising a treat for your taste buds. Unwind at the bar with a refreshing drink or enjoy a cozy evening in the shared lounge with fellow travelers.

Convenience at Your Fingertips
With a 24-hour front desk, room service, and currency exchange facilities, we prioritize your convenience. Additionally, the provision of a paid airport shuttle service makes travel hassle-free. Book your stay at Mastiff Villa Camellia for a truly memorable experience.

Important information:

Gala dinner charges included on 25th December and 31st December 2021Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 750 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 8 reviews
Cleanliness: 8.1
Service: 7.6
Location: 8.4
Room Quality: 7.7
Amenities: 7.4
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 8.2
K
Karan • couple • in
9
2026-01-15 • via Nuitee
J
Joginder • solo traveller • ca
8
Staying in a hotel in Palampur offers a serene and refreshing experience amidst the lush greenery
Pros:

Food and friendly staff

Cons:

Water scatter in washroom
Overall the washroom is not great

2024-09-08 • via Nuitee
L
Laj • young couple • in
9
Location and adequate parking space
Pros:

Staff curtsey

Cons:

Breakfast

2024-04-26 • via Nuitee
S
Shourya • young couple • in
9
Superb
Pros:

Everything was great! good food, clean rooms

Cons:

I think the rooms were on the expensive side. The price and the accommodation were not value for money

2023-10-05 • via Nuitee
S
Shourya • young couple • in
9
Superb
2023-06-02 • via Nuitee
L
Lalit • young couple • in
9
Superb
2023-01-07 • via Nuitee
R
Robinson • young couple • in
7
Mixed bag
Pros:

Location and view are great. Most of the Staff is pleasant and welcoming. Items Dinner and lunch menus are quite good. Neha at the front office was extremely helpful and pleasant.

Cons:

Breakfast was disappointing. Very few items, eggs overdone. Too many fried items in buffet.
We reached at 9 pm. Welcome was pathetic.
Washroom hygiene could be better.
There is no way a guest can leave instructions that bed linen need not to be changed.

2022-10-26 • via Nuitee
V
Vaidya • young couple • in
10
Exceptional
2022-10-08 • via Nuitee