Sultan Plaza hotel

Hotels
8.5 (124 reviews)
Tokmagambetov St. 38 , Qyzylorda , KZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfasts
Cons:
Hard beds
Wi-Fi issues

Categories

Cleanliness
8.33
Generally clean, but some concerns cited about maintenance and showers.
Service
9.3
Friendly and attentive staff noted, enhancing the overall experience.
Location
9.34
Great location with amenities and attractions nearby.
Room Quality
7.29
Spacious rooms mentioned, but complaints about hard beds and old furnishings.
Amenities
8.32
Pool and spa available, but some issues with Wi-Fi and maintenance.
Value for Money
7.28
Concerns about price relative to quality and services rendered.
Food and Beverage
9.33
Delicious breakfasts and good quality noted.
Overall Experience
8.8
Overall satisfaction with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Sultan Plaza hotel in Qyzylorda. Each 5-star accommodation offers breathtaking city views, complete with access to a relaxing hot tub. Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property.

State-of-the-Art Fitness Centre and Relaxing Terrace
Stay active at the hotel's modern fitness centre or unwind on the serene terrace. Whether you prefer a workout session or simply soaking in the cityscape, Sultan Plaza has something for everyone.

Gourmet Dining and Chic Bar
Indulge in delectable cuisines at the on-site restaurant and sip on handcrafted cocktails at the stylish bar. With air-conditioned rooms featuring top-notch amenities, Sultan Plaza ensures a comfortable and memorable stay for all guests.

Book now to elevate your stay at Sultan Plaza hotel and create unforgettable memories in Qyzylorda.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 124 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 9.33
Overall Experience: 8.8
A
Aknur • solo_traveller • kz
10
2026-10-12 • via Nuitee
G
Giannicola • solo_traveller • it
8
Pros:

Posizione, ampiezza della stanza, disponibilita del personale

2026-10-09 • via Nuitee
G
Grit • solo_traveller • de
7
Für eine Nacht Okay
Pros:

Die Lage war gut

Cons:

Einige Steckdosen in mein Zimmer gingen nicht , kein Englisch an der Rezeption oder beim Frühstück,

2026-09-18 • via Nuitee
Перизат • solo_traveller • kz
9
2026-09-16 • via Nuitee
K
Kanat • couple • kz
1
Ужасно
Pros:

Ничего ‼️

Cons:

Кровать не соответствует к 5 звезд и вообще само отель. Видно что нету конкуренции. Монополист 🤦‍♂️

2026-09-13 • via Nuitee
Y
Yerlan • couple • kz
10
Продолжайте в том же духе!
Pros:

Все было великолепно

Cons:

Порядок и чистота!

2026-09-06 • via Nuitee
B
Baurzhan • extended_group • kz
10
2026-09-03 • via Nuitee
M
Melih • couple • tr
5
2026-08-30 • via Nuitee
Z
Zhapak • couple • kz
10
2026-08-25 • via Nuitee
D
Dimitrios • couple • gr
10
Location and value
Pros:

Location and value

2026-08-22 • via Nuitee
O
OSCM • solo_traveller • tr
8
2026-08-20 • via Nuitee
Y
YOU SUNG • solo_traveller • kr
4
2026-08-18 • via Nuitee
S
Sabit • extended_group • kz
10
2026-08-16 • via Nuitee
S
Suleimen • couple • kz
10
2026-08-15 • via Nuitee
Чатуев • solo_traveller • kz
7
Pros:

Расположение очень удобное

Cons:

Слишком твёрдый матрас

2026-08-13 • via Nuitee
K
Konstantin • solo_traveller • ee
5
Pros:

Гостиница удачно расположена, что делает ее удобным вариантом для проживания.

Cons:

В номере было чисто, однако видно, что отелю уже требуется обновление. Кондиционер работал очень слабо и практически не справлялся со своей задачей. Матрас оказался слишком жестким, спать было некомфортно. Также стоит учитывать высокую слышимость, шум из коридора хорошо слышен.

2026-07-20 • via Nuitee
K
Kulushev • family_with_children • kz
1
Cons:

Не работали кондиционеры, кровати жесткие, чистота оставляет желать лучшего

2026-07-19 • via Nuitee
A
Azamat • family_with_children • kz
3
2026-06-26 • via Nuitee
I
Ilius • extended_group • kz
8
Pros:

Потрясающий завтрак. Твердый матрас (полезно для спины).

Cons:

В номере темновато.

2026-06-25 • via Nuitee
S
StankaLoco • solo_traveller • sk
7
Pros:

Velky hotel, dobra kuchyna, prijemna recepcia.

Cons:

Extremnw tvrdy matrac

2026-06-20 • via Nuitee