Sultan Plaza hotel

Hotels
8.5 (114 reviews)
Tokmagambetov St. 38 , Qyzylorda , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfasts
Cons:
Hard beds
Wi-Fi issues

Categories

Cleanliness
8.33
Generally clean, but some concerns cited about maintenance and showers.
Service
9.3
Friendly and attentive staff noted, enhancing the overall experience.
Location
9.34
Great location with amenities and attractions nearby.
Room Quality
7.29
Spacious rooms mentioned, but complaints about hard beds and old furnishings.
Amenities
8.32
Pool and spa available, but some issues with Wi-Fi and maintenance.
Value for Money
7.28
Concerns about price relative to quality and services rendered.
Food and Beverage
9.33
Delicious breakfasts and good quality noted.
Overall Experience
8.8
Overall satisfaction with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Sultan Plaza hotel in Qyzylorda. Each 5-star accommodation offers breathtaking city views, complete with access to a relaxing hot tub. Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property.

State-of-the-Art Fitness Centre and Relaxing Terrace
Stay active at the hotel's modern fitness centre or unwind on the serene terrace. Whether you prefer a workout session or simply soaking in the cityscape, Sultan Plaza has something for everyone.

Gourmet Dining and Chic Bar
Indulge in delectable cuisines at the on-site restaurant and sip on handcrafted cocktails at the stylish bar. With air-conditioned rooms featuring top-notch amenities, Sultan Plaza ensures a comfortable and memorable stay for all guests.

Book now to elevate your stay at Sultan Plaza hotel and create unforgettable memories in Qyzylorda.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for KZT 15,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 114 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 9.33
Overall Experience: 8.8
R
Renar • solo_traveller • kz
7
2026-05-06 • via Nuitee
A
Anubhav • extended_group • nl
7
2026-05-06 • via Nuitee
S
Sergei • solo_traveller • kz
2
Cons:

Обязательно замените матрасы. Пусть хозяин отеля сам спит на таком дерьмовом матрасе. Я же деньги заплатил за нормальную кровать, а получил "корпешку и сон на полу".

2026-04-28 • via Nuitee
S
Serhiy • solo_traveller • ua
10
2026-04-27 • via Nuitee
S
Serhiy • solo_traveller • ua
10
2026-04-24 • via Nuitee
A
Alexey • family_with_children • kz
9
2026-04-23 • via Nuitee
E
Eugene • solo_traveller • kz
5
2026-04-13 • via Nuitee
G
Gulsum • solo_traveller • kz
8
Pros:

Звтрак отличный

2026-04-01 • via Nuitee
A
AN 53437 • solo_traveller • be
10
Top!
Pros:

Heel fijn hotel.

2026-03-28 • via Nuitee
A
Andrei • solo_traveller • ru
1
2026-03-20 • via Nuitee
V
Vadim • extended_group • kz
8
2026-03-19 • via Nuitee
Y
Yuriy • family_with_children • kz
9
Pros:

Очень уютный отель. Хороший ресторан с разнообразными, вкусными блюдами. Хороший завтрак включен в стоимость.

Cons:

Высокая стоимость проживания для отеля в региональном городе.

2026-03-09 • via Nuitee
Толыбек • solo_traveller • kz
10
2026-03-06 • via Nuitee
Алмас • extended_group • kz
10
2026-03-05 • via Nuitee
D
Daulet • couple • kz
7
Хорошая локация , немного дороговато для этого отеля
Pros:

Хороший завтрак, наличие СПА, отзывчивый персонал

Cons:

Очень жесткий матрас на кровати, тонкие стены

2026-03-04 • via Nuitee
S
Shuga • solo_traveller • kz
10
2026-02-24 • via Nuitee
T
Talgat Tursynbayev • solo_traveller • kz
10
-
Pros:

-

Cons:

-

2026-02-12 • via Nuitee
Амантай • family_with_children • kz
5
2026-01-25 • via Nuitee
M
Markenbayev • couple • kz
10
2026-01-25 • via Nuitee
S
Svetlana • couple • ru
10
2026-01-25 • via Nuitee