Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Room comfort issues
High fees for extending stay

Categories

Cleanliness
8.85
Overall cleanliness is good, but there are some comments on sound issues.
Service
9.85
The staff is described as friendly and accommodating in multiple reviews.
Location
9.85
Location is praised as excellent and central.
Room Quality
8.35
Rooms are spacious but have issues with noise insulation and comfort.
Amenities
8.85
Standard amenities provided, but some guests mentioned missing items.
Value for Money
8.35
Guests feel the hotel could improve its pricing policies.
Food and Beverage
9.35
Breakfast is highly rated with a variety of food options.
Overall Experience
9.35
Overall, a pleasant stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:25

Property Description

Central Location near Attractions
Located just a short walk away from the Karaganda Circus and Central Park, Metelitsa Hotel offers convenience and easy access to popular attractions in Karaganda.

Comfortable Rooms with Modern Amenities
Experience comfort in every stay with air-conditioned rooms equipped with flat-screen TVs, ensuring a relaxing time. The provided hairdryer and free toiletries add a touch of luxury to your stay.

Relaxing Sauna and 24-Hour Service
Unwind in the soothing sauna or seek assistance anytime with the 24-hour front desk at Metelitsa Hotel, ensuring a hassle-free and enjoyable experience throughout your visit.

Book your stay at Metelitsa Hotel now for a memorable and convenient experience in Karaganda.

Important information:

Please note that check-in time is flexible. Check-in is possible at any time from 00:00 on the day of booking. Check-out time is 24 hours after the time of check-in.

Please note that 24-hour hot water supply is provided at the property.

Please note when booking a room for 5 nights and more, free access to the conference room is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 6,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 67 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.35
Y
Yelena • solo_traveller • kz
9
Pros:

Чисто, тепло, удобное расположение

2026-02-10 • via Nuitee
R
Roman • solo_traveller • ru
9
2026-01-27 • via Nuitee
Бауржан • solo_traveller • kz
10
2026-01-25 • via Nuitee
Бауржан • solo_traveller • kz
10
2026-01-25 • via Nuitee
Y
Yuliya • family_with_children • kz
10
Pros:

Очень чисто, уютно, вкусный завтрак, внимательный персонал, обязательно вернёмся 🤗

2026-01-19 • via Nuitee
I
Ivan • solo_traveller • kz
9
Отличный отель в центре города
Pros:

Отлично расположение, очень вежливые и приветливые сотрудники. Очень понравилось, что возможен был ранний заезд. Вкусный завтрак. В номерах чисто. Рядом много кафе, ресторанов, кофеен.

Cons:

Медленный и плохо работающий Wifi.

2026-01-19 • via Nuitee
Баянбек Жуантаев • solo_traveller • kz
10
Pros:

Все

Cons:

Ничего

2025-12-15 • via Nuitee
T
Timur • solo_traveller • gr
4
Pros:

Нормальный завтрак, хорошая локация.

Cons:

Бронировал Люкс комфорт, по факту это просто полулюкс. Звукоизоляция очень плохая.
Странный отсчёт времени - с момента заезда ровно 24 часа... Продлить можно только на 2 часа, или на полсуток за 90% суточной стоимости номера - обнаглели. Нужно было продлить на 5 часов, не пошли навстречу....
Не рекомендую.

2025-12-10 • via Nuitee
P
Petr • solo_traveller • cz
9
2025-12-07 • via Nuitee
Бауржан • solo_traveller • kz
10
2025-12-03 • via Nuitee
A
ALEXANDER • family_with_children • ru
10
Pros:

Отличная гостиница! Чистый большой номер, потрясающий завтрак, доброжелательный персонал! Вернемся еще

2025-11-26 • via Nuitee
A
alexey • solo_traveller • kz
5
2025-11-12 • via Nuitee
Светлана • solo_traveller • ru
10
2025-11-11 • via Nuitee
Бекзат • solo_traveller • kz
7
2025-11-11 • via Nuitee
Фатима • family_with_children • kz
10
2025-11-03 • via Nuitee
Дмитрий • extended_group • kz
9
2025-10-29 • via Nuitee
A
Anton • extended_group • ru
10
Огромный номер и вкусные завтраки
Pros:

Очень приятное место, с гостеприимным персоналом, отличным расположением и огромными номерами

2025-10-23 • via Nuitee
E
Erzhan • solo_traveller • kz
10
2025-10-20 • via Nuitee
Жанат • couple • kz
10
2025-10-19 • via Nuitee
A
Andrew • solo_traveller • gb
9
2025-09-18 • via Nuitee