Mountain Valley Resort

Hotels
8.2 (442 reviews)
Jalan Tenompok Bundu Tuhan Kundasang, Ranau , Kundasang , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great view
Friendly staff
Good food
Cons:
Noise from the road
Small rooms

Categories

Cleanliness
8.16
The hotel is clean, although some reviews mention issues with noise and air circulation.
Service
8.63
Guests remark on the friendly and accommodating staff.
Location
8.67
Many reviews highlight the great views and the charm of the valley location.
Room Quality
7.62
Some rooms are small with issues like noise from the road and lack of soundproofing.
Amenities
8.15
The presence of a restaurant and modern TV options adds value.
Value for Money
7.61
Some guests feel the pricing does not match the service level.
Food and Beverage
8.16
Positive comments on the food quality, particularly from guests who enjoyed the meals.
Overall Experience
8.63
Overall enjoyment from many guests, with specific notes on the view and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:01

Property Description

Stunning Mountain Views
Experience breathtaking views of the surrounding mountains from the comfort of your room at Mountain Valley Resort.

Delicious Dining Options
Indulge in a variety of mouth-watering American dishes at our on-site restaurant during your stay.

Comfortable and Convenient
Relax in well-equipped guest rooms featuring modern amenities like a flat-screen TV, kettle, and a private bathroom with free toiletries.

Experience luxury and serenity at Mountain Valley Resort. Book your stay now to enjoy a relaxing getaway.

Important information:

Rooms with mountain view are subject to availability. Requests can be made in advance or upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 4 years old and over stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 442 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
S
Shahriman • extended_group • my
10
It was a wonderful stay. Magnificent & amazing of Mount Kinabalu. Would definitely return & recommend for others
Pros:

Location, friendly & knowledgeable staffs & cleanliness

Cons:

NA

2026-05-08 • via Nuitee
S
Shirley • couple • sg
10
2026-05-06 • via Nuitee
M
Marga • couple • nl
7
Als je met eigen vervoer bent prima lokatie.
Pros:

Lokatie, dichtbij national park.
Koffieplek buiten. Echt lekkere koffie.
Behulpzaam personeel

Cons:

Restaurant ongezellig. Weinig keus qua eten.

2026-05-01 • via Nuitee
D
Dr. Ungku Naim Akhtar • solo_traveller • my
9
Lovely resort with breathtaking scenery. Love it.
Pros:

The view and the beautiful surroundings with ample parking space

Cons:

Access is not old-people friendly and no breakfast package.

2026-05-01 • via Nuitee
K
KPM-Guru • solo_traveller • my
10
Best gateaway
Pros:

The room, the balcony, the view, the weather...all

Cons:

Hmmmm... none

2026-04-30 • via Nuitee
A
Ambreen • couple • au
8
2026-04-29 • via Nuitee
K
Kunim • couple • ca
7
2026-04-21 • via Nuitee
C
Chester • couple • my
10
Worth for money
Pros:

Food is good

Cons:

Insects in the room

2026-04-12 • via Nuitee
M
Michael • solo_traveller • th
9
2026-04-10 • via Nuitee
T
TheDutchlady2 • couple • sg
9
Pros:

My favourite is the view, peaceful surrounding & of course the food.
Staffs are all friendly namely Abel, Nelly & others.
Even thou the connection was not functioning well for the 1st few days, we enjoyed our stay there.
Overall 9/10.. 👍😁

Cons:

To provide indoor slippers due to cleanliness.

2026-04-07 • via Nuitee
T
TheDutchlady2 • couple • sg
9
Pros:

The peaceful surrounding & the food

Cons:

Nil

2026-04-06 • via Nuitee
L
LIM • couple • sg
7
Relax stay
Pros:

Cooling very good scenery especially morning

Cons:

No wifi

2026-03-31 • via Nuitee
C
Caroline • couple • be
5
Disappointing
Pros:

Coffee, outdoor terrace and flowered garden

Cons:

We felt really stuck with this non-refundable booking, 1. first after multi messages warning us right after booking we couldn't have close rooms without paying more (so we had 2 rooms on litteraly both sides of the hotel), then 2. warning one was very noisy (and it was soo noisy and trembling, right above the highway) 3. Wifi had been out for 2 weeks and they only informed us at check-in, while we had to work and data reception is poor (and had rooms far away with no way to text each other!)
They seemed very lethargic about it and pretended it was the whole area while it wasn't!

Restaurant with nice view but food very average
Rooms quite small

Overall feeling of a good looking place on picture but too pricey for the service and care you would expect.

Book your stay in Kundasang well in advance

2026-03-29 • via Nuitee
M
MEI KEONG • solo_traveller • my
10
Overall very satisfied
Pros:

Fantastic view

Cons:

Near by the roadside. Can cause noisy

2026-03-29 • via Nuitee
K
Kumar • family_with_children • my
8
Very cosy and beautiful
Pros:

The view and the look of the cottage

Cons:

Had no wifi and breakfast limited option

2026-03-25 • via Nuitee
R
RLow Bookings • couple • my
2
Disappointing and Over Hyped.
Pros:

Good view and convenient weather

Cons:

Upon arrival at checkin, was informed our pre booked room was double booked, so they "Upgraded" us to another room, which completely ruined our stay and was everything we didn't want. The view was nice, but the room was absolutely unstayable. Upon complaint to the front desk, we were informed they normally warn guests before booking, but because we were double booked, it was not raised to us.

The room floors were sticky, the curtains had mysterious stains, the sound of the road was horrible and made it impossible to get any form of sleep or rest throughout our 2 night stay. It is a major oversight to not sound proof the rooms that are facing the road.

For the price range we paid, it is extremely over inflated, breakfast was not included and had extremely basic features. Internet was also down, but it cannot faulted on the hotel.

Warning to others: Take the Mountain View rooms if you are deaf or hard of hearing. We recorded an average 60-70 decibles consistently throughout the stay.

2026-03-23 • via Nuitee
W
WILFRED • extended_group • my
10
Enjoy my stay
Pros:

Very nice room and very good service by the staff

2026-03-19 • via Nuitee
S
Shaikh • couple • sg
8
Pros:

view

Cons:

Hotel should provide breakfast and room service for food. It was very inconvenient as u have to drive for a comprehensive distance for ur breakfast. Hotel should inform on the website that their kitchen is completely closed

2026-03-07 • via Nuitee
N
Narkunan • extended_group • my
5
Good stay except for the vehicles sound at night
Pros:

Clean

Cons:

Close to main to main road and noisy

2026-02-28 • via Nuitee
H
Haziq • couple • my
9
2026-02-27 • via Nuitee