Hotel Boutique Suri

Hotels
7.7 (1688 reviews)
Benavente 680 , La Serena , cl

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.58
Multiple mentions of cleanliness issues with cups and closets being unsatisfactory.
Service
8.57
General positive feedback about staff being very friendly and attentive.
Location
8.07
Conveniently located near various attractions, although there were some mentions about parking being far.
Room Quality
6.58
Rooms reported as small and some maintenance issues noted like broken outlets.
Amenities
7.58
Amenities are generally adequate but could benefit from more basic comforts.
Value for Money
7.08
Several comments indicated that prices are high for the service received.
Food and Beverage
9.07
Excellent breakfast and positive remarks about food quality.
Overall Experience
8.07
Despite issues, several positive aspects indicate a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:15

Property Description

Charming Boutique Hotel in La Serena

Luxurious Amenities: Hotel Boutique Suri offers a shared lounge, private parking, a garden, and a terrace for guests to unwind and relax. The 24-hour front desk, airport transfers, and free WiFi ensure a convenient stay for all visitors.

Comfortable Accommodations: Each room at Hotel Boutique Suri is furnished with a flat-screen TV and a private bathroom, providing guests with a comfortable and enjoyable stay.

Prime Location: Situated near popular attractions like La Recova Craft Market, La Serena Archeological Museum, and the Municipal Theatre, Hotel Boutique Suri is the perfect choice for travelers interested in exploring the rich culture and history of La Serena.

Book your stay at Hotel Boutique Suri for an unforgettable experience in La Serena.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.7
Based on 1688 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.07
Room Quality: 6.58
Amenities: 7.58
Value for Money: 7.08
Food and Beverage: 9.07
Overall Experience: 8.07
B
Barbara • family_with_children • cl
9
2026-02-14 • via Nuitee
P
Pablo • family_with_children • cl
6
Mucho por mejorar
Pros:

Super bien el interior, las habitaciones adecuadas, el equipo hace lo posible para que todo funcione

Cons:

El tema del estacionamiento hace todo complejo, ya que no permite cargar y descargar el auto cómodamente y seguro. Por otro lado, los comedores muy chicos para el desayuno, las personas les costaba organizarse y se demora mucho

2026-02-14 • via Nuitee
B
Barbara • family_with_children • cl
9
2026-02-14 • via Nuitee
G
Gonzalez Diaz • family_with_children • cl
3
Lo unico que me gustó, fue la atención del personal y el desayuno que es bastante contundente y viene incluido
Pros:

No

Cons:

Las instalaciones, sin mantención… muy antiguas y el estacionamiento, con el cual te dicen que cuentan; pero al llegar te aclaran que no está en el hotel, sino en una calle paralela y no es exclusivo del hotel

2026-02-13 • via Nuitee
P
Patricio Edgardo • couple • cl
7
Buena
2026-02-12 • via Nuitee
D
Diaz Peñafiel • couple • cl
10
Muy bueno, recomendadisimo 👌🏻
2026-02-12 • via Nuitee
G
Gonzalez • family_with_children • cl
10
Pros:

Todo

2026-02-12 • via Nuitee
J
Javiera • family_with_children • cl
8
2026-02-12 • via Nuitee
D
Dominique • family_with_children • cl
10
Pros:

Habitaciones limpias, cama cómoda, cuenta con sábanas y toallas limpias. Realizan aseo en las habitaciones a diario.
Espacios disponibles para guardar ropa
Desayuno incluído
Habitación contaba con frigobar
Atención cortes y respetuosa

Cons:

En la ducha, por lo general, agua no salía caliente, en ocasiones solo tibia
Agregaría colgador para la ropa que esté húmeda y lámparas en los veladores

2026-02-12 • via Nuitee
A
Alcides Marquez • couple • cl
6
Pros:

Facil Acceso y ubicacion, todo limpio, el desayuno es todos los dias lo mismo pero bastante completo, la cama es comoda

Cons:

La ducha en mal estado, no sirve el ventilador para aire frio, solo aire caliente. Le hace falta una cortina completa para los que no les gusta levantarse temprano. Y seria bueno que colocaran agua potable en las habitaciones

2026-02-12 • via Nuitee
S
Sol • couple • ar
8
Cons:

A tener en cuenta, la cochera está ubicada a una cuadra y la zona es peligrosa de noche, además se paga aparte.

2026-02-12 • via Nuitee
C
Cami • family_with_children • cl
9
2026-02-12 • via Nuitee
A
Alexandra • couple • de
1
The experience was very disappointing. There is nothing boutique about this hotel with small rooms, loud noises and medi
Pros:

Central Location, we were able to leave our bags with them after check out, the breakfast was nice

Cons:

The room was way to small with no room for our luggage or movement, the bathroom was tiny too, the room was super noisy and we could hear the sound from the street and from the reception, the door bell was ringing loud in the middle of the night and woke us up, there was no window in the room

2026-02-11 • via Nuitee
O
Orietta • couple • se
10
Rekommenderas!
Pros:

Mycket bra bemötande av personalen. God frukost.

2026-02-11 • via Nuitee
R
Rene • family_with_children • cl
6
2026-02-11 • via Nuitee
L
Luis • family_with_children • cl
7
Pros:

Comodidad

Cons:

Que me cobrarán el estacionamiento

2026-02-10 • via Nuitee
V
valdes • couple • cl
10
Buena.....
Pros:

Hola..
La ubicacion..muy central..
Recomendacion...falta mas cordialidad, desde el minuto 1
Me explico..
Pasado los dias..gozas de una cordialidad muyyyy bna.
Lo que no sentimos al llegar.
Por suerte despues cambian..pero por el rubro...el pasajero debe senturlo desde que llega..
Despues son un Amor..
Volveremos.

Cons:

El trato al llegar..
Falta cordialidad desde el minuto 1...
Despues es muy diferente..

2026-02-10 • via Nuitee
N
Nora • family_with_children • be
8
2026-02-10 • via Nuitee
M
Madeleinne • family_with_children • cl
9
Estuvo Bien!
Pros:

La atención del personal, las chicas muy amables.

Cons:

No me gustó mucho que el estacionamiento esté en otro lugar. Igual era cerca del hotel.

2026-02-10 • via Nuitee
A
Alejandro • family_with_children • cl
6
Pros:

La atención del personal, el desayuno. Camas cómodas

Cons:

Habitación antigua, baño regular estado, se escucha todo el ruido exterior e ingresa olores a la habitación lavandería al lado.

2026-02-10 • via Nuitee