Hotel Boutique Suri

Hotels
7.7 (1768 reviews)
Benavente 680 , La Serena , cl

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.58
Multiple mentions of cleanliness issues with cups and closets being unsatisfactory.
Service
8.57
General positive feedback about staff being very friendly and attentive.
Location
8.07
Conveniently located near various attractions, although there were some mentions about parking being far.
Room Quality
6.58
Rooms reported as small and some maintenance issues noted like broken outlets.
Amenities
7.58
Amenities are generally adequate but could benefit from more basic comforts.
Value for Money
7.08
Several comments indicated that prices are high for the service received.
Food and Beverage
9.07
Excellent breakfast and positive remarks about food quality.
Overall Experience
8.07
Despite issues, several positive aspects indicate a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:15

Property Description

Charming Boutique Hotel in La Serena

Luxurious Amenities: Hotel Boutique Suri offers a shared lounge, private parking, a garden, and a terrace for guests to unwind and relax. The 24-hour front desk, airport transfers, and free WiFi ensure a convenient stay for all visitors.

Comfortable Accommodations: Each room at Hotel Boutique Suri is furnished with a flat-screen TV and a private bathroom, providing guests with a comfortable and enjoyable stay.

Prime Location: Situated near popular attractions like La Recova Craft Market, La Serena Archeological Museum, and the Municipal Theatre, Hotel Boutique Suri is the perfect choice for travelers interested in exploring the rich culture and history of La Serena.

Book your stay at Hotel Boutique Suri for an unforgettable experience in La Serena.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.7
Based on 1768 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.07
Room Quality: 6.58
Amenities: 7.58
Value for Money: 7.08
Food and Beverage: 9.07
Overall Experience: 8.07
R
Rencoret • solo_traveller • cl
10
2026-07-25 • via Nuitee
O
Olimar Calzadilla Guedez • solo_traveller • cl
10
2026-07-15 • via Nuitee
M
maria jose • solo_traveller • cl
5
Aceptable pero no repetiría
Pros:

El lugar es muy bonito! Los espacios comunes tienen una estética que los hace muy atractivos.

Cons:

La habitación era fría y el piso estaba sucio. La luz tenía problemas para encenderse y el personal podría ser más amable.

2026-07-15 • via Nuitee
D
daniel • extended_group • cl
8
Buen hotel
Pros:

El diseño del hotel y la privacidad de las piezas

Cons:

habían cables pelados del secador de pelo, mueble roto y la televisión se veia pesimo

2026-07-13 • via Nuitee
M
moya selti • family_with_children • cl
9
Pros:

La cama muy comoda

Cons:

El.comedor del desayuno, el.espacio es muy reducido

2026-07-09 • via Nuitee
S
Simón • solo_traveller • cl
7
Cons:

Hotel sin señal de Internet funcional.

2026-07-08 • via Nuitee
C
Carlos • solo_traveller • cl
10
Pros:

Todo

Cons:

Nada

2026-07-02 • via Nuitee
T
Tatiana • solo_traveller • cl
10
Pros:

Todo muy lindo y limpio

2026-06-29 • via Nuitee
A
Angel • solo_traveller • cl
4
Pros:

La pieza era cómoda y tenía terraza para fumar

Cons:

El agua de la ducha no salía caliente, un día olvidaron dejarme toallas, shampoo y jabon

2026-06-25 • via Nuitee
P
Pierina • solo_traveller • cl
5
2026-06-16 • via Nuitee
N
natalia • solo_traveller • cl
4
Pros:

Muy bonito pasillo central y agradable terraza en el segundo piso.

Cons:

Tres cosas. Primero, haber tenido que ducharme con agua tibia-fría dos de los tres días que estuve y no tener respuesta del personal del hotel, a pesar de comunicarlo cada vez. Segundo, en la habitación no había más ropa de cama que una frazada de polar delgada (aunque cuando pedí en recepción, me pasaron otra frazada sin problema). Finalmente, la cortina en la habitación solo cubría la mitad de la ventana; para mí no fue un problema porque tenía que despertarme temprano, pero para alguien que quisiera dormir más sí podría serlo. Sugiero solucionar estos aspectos para futuros clientes.

2026-06-14 • via Nuitee
M
moya selti • extended_group • cl
7
Buen pasar
Pros:

El desayuno y las camas

Cons:

La ducha falta mantencion

2026-06-06 • via Nuitee
R
Rebeca Mora Arto • solo_traveller • cl
9
2026-06-06 • via Nuitee
V
Victoria • family_with_children • cl
7
Cons:

Helada la pieza y el baño con equipamiento de mala calidad

2026-06-06 • via Nuitee
F
Francisco • solo_traveller • cl
9
Está bien para el precio.
Pros:

Cercanía al centro y tranquilidad

Cons:

Baño muy pequeño y agua medio fría.

2026-05-29 • via Nuitee
M
Miguel • solo_traveller • cl
10
Pros:

Todo bien lugar agradable

2026-05-26 • via Nuitee
M
Marjorie • solo_traveller • fr
7
Pros:

La beauté de la décoration et la gentillesse du personnel

Cons:

Les équipements délabrés

2026-05-22 • via Nuitee
G
gladys celicia • extended_group • cl
8
muy bonito hotel y calida su estadia ,
Pros:

muy calidad la atencion , muy amables , desayuno bueno

Cons:

En época de invierno se sugiere tener calefacción para los huespedes, y arreglar ducha de baño

2026-05-22 • via Nuitee
C
Cesar Alejandro • couple • cl
10
Bueno
Pros:

Todo

Cons:

El horario limitado de desayuno

2026-05-21 • via Nuitee
C
carolina • extended_group • cl
9
Pros:

Por trabajo debemos ir todos los meses es cómodo muy bien decorado cerca de todo y excelente desayuno.

2026-05-20 • via Nuitee