Hotel Restaurant Waldhaus

Hotels
9.7 (67 reviews)
Promenade 25 , Leukerbad , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Charming boutique atmosphere
Excellent food
Cons:
Noise from sheep bells at night
Short stay

Categories

Cleanliness
9.46
The hotel is noted for its cleanliness with several reviews mentioning the clean room and lobby.
Service
9.93
Staff mentioned as extremely kind and attentive across multiple reviews, contributing to a positive experience.
Location
9.97
Guests appreciate the stunning location and spectacular views, with mentions of its proximity to attractions.
Room Quality
9.42
Rooms receive compliments for their cleanliness and comfort, aligned with boutique hotel standards.
Amenities
9.45
Amenities such as games and local information were highlighted, suggesting a good range of offerings.
Value for Money
9.41
Value perception is reinforced through positive remarks about food pricing and quality.
Food and Beverage
9.96
Exceptional dining experience highlighted, including mult-course dinners and respect for local wines.
Overall Experience
10
A summary of all positive aspects leading to a wonderful experience for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:30

Property Description

Ski-to-Door Access and Proximity to Cable Car and Spa
The Hotel Restaurant Waldhaus offers a prime location just 150 meters from the Torrent Cable Car and Alpentherme Spa, providing guests with convenient ski-to-door access for a seamless vacation experience.

Complimentary Cable Car Use and Sports Facilities
Guests can take advantage of the complimentary use of the Gemmi cable car and enjoy various sports facilities including tennis, squash, and badminton courts, all available free of charge, ensuring a fun and active stay.

Modern Rooms with Free Wi-Fi and Renovated Amenities
Featuring free Wi-Fi throughout the hotel, the Waldhaus offers modern and renovated rooms equipped with LCD cable TVs and DVD players, ensuring guests have a comfortable and entertaining stay.

Immerse yourself in the beauty of the Swiss Alps at Hotel Restaurant Waldhaus and book your stay now to experience the perfect blend of relaxation and adventure.

Important information:

Guests are kindly requested to inform the hotel 1 day before arrival if they wish to be picked up from the bus or train station. Contact details can be found on the booking confirmation.

Please note the restaurant opening hours. Half board is not offered on restaurant closing days.

The Swiss "Postcard" is accepted as a method of payment. The bill can also be paid partly in WIR.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 16 years old stay for CHF 70 per person per night when using an existing bed.
    Children from 6 years old to 16 years old stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 67 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 10
R
Ralf couple de
10
Wir hatten einen aussergewöhnlichen Winterurlaub zum Geburtstag und haben es sehr genossen
Pros:

Der Service war toll, sehr freundlich und zuvorkommend.
Frühstück und Restaurant waren hervorragend und köstlich.
Die Gondel sowie auch die Bäder waren sehr nah erreichbar.
Uns hat es an nichts gefehlt, ein grosses Dankeschön und gerne wieder.

2026-02-22 via Nuitee
A
Anicia solo_traveller ch
6
Accueil chaleureux , hotel très tranquille
Pros:

Joli chalet , on se sent cocooning. Belle décorations, tranquillités, bon buffet du petit déjeuner . Belle vue sur les montagnes
Petites boissoms en chambre

Cons:

Manque une bouilloire pour se faire un the

2026-02-09 via Nuitee
A
Andreas couple ch
10
Einfach Grossartig! Ein echter Wohlfühlort, getragen von einem freundlichen und herzlichen Team.
2026-01-30 via Nuitee
L
Laurent family_with_children ch
8
Très bien
Pros:

Très bien

Cons:

Le déneigement du parking

2026-01-20 via Nuitee
P
PIERA MARIA couple it
8
2026-01-19 via Nuitee
F
Franz couple ch
10
Ein aussergewöhnliches Erlebnis.
Pros:

Die Lage ist sehr gut. Die Aussicht beim Frühstück, die Nähe zur Torrentbahn, die Nähe zur Therme und zur Ortsmitte.
Das Essen und der Service am Abend waren grossartig.

Cons:

Der Lift ist im Zimmer 301 sehr gut zu hören.

2026-01-17 via Nuitee
R
Raphaele couple ch
6
2025-12-26 via Nuitee
L
Lesia couple ua
10
Die Küche ist auf einem sehr hohen Niveau, der Service ist ausgezeichnet und äußerst freundlich. Wir haben eine angenehm
Pros:

Wir haben zum ersten Mal in dieser wunderbaren Stadt und in diesem großartigen Hotel übernachtet. Gleich bei unserer Ankunft wurden wir sehr herzlich empfangen. Vielen Dank für die sofortige Hilfe beim Parken und die freundliche Orientierung.

Das Hotelzimmer war sehr sauber, gemütlich und für ein verliebtes Paar ein äußerst romantischer Ort. Der Ausblick vom Fenster und vom Balkon war unvergesslich. Uns hat wirklich alles gefallen – vom Moment der Ankunft bis zur letzten Minute der Abreise.

Das Restaurant am Abend war sehr lecker, die Atmosphäre romantisch und gemütlich. Auch das Frühstück war auf einem sehr hohen Niveau.

Wir werden auf jeden Fall wieder in dieses Hotel zurückkehren, um unsere Zeit dort erneut zu genießen, denn die Eindrücke vom Hotel haben unsere gesamte Reise wunderbar ergänzt. Vielen herzlichen Dank für Ihre Aufmerksamkeit, Herzlichkeit und Gastfreundschaft.

Cons:

Alles hat uns sehr gut gefallen. Vielen Dank!

2025-12-25 via Nuitee
C
Cédric couple ch
10
Au Waldhaus, on est comme à la maison.
Pros:

L’accueil et la gestion familiale de l’établissement sont un vrai plus

Cons:

Tout était parfait. Si j’avais juste une doléance, nous avons mangé au restaurant de l’hôtel et nous avons pris une fondue Waldhaus. Le serveur nous a présenté un plat magnifique avec viandes et fruits et rapidement parti avec pour nous charger l’assiette. Franchement, avec une présentation aussi belle, poser le plat sur la table et laisser le client choisir. En plus, on peut prendre le temps d’une belle photo et on sait où mettre les aliments cuits 😉

2025-12-23 via Nuitee
R
Rico extended_group ch
9
2025-12-21 via Nuitee
C
Carla couple gb
10
2025-12-17 via Nuitee
V
Vitalii couple ch
10
С удовольствием вернулась бы туда снова
Pros:

Великолепная красота, замечательный персонал и хозяева. Каждая деталь продумана до мелочей. Провели там одну ночь, а впечатлений осталось очень много.

Cons:

Мало парковочных мест, в сезон прийдется поискать

2025-12-07 via Nuitee
J
Joanna family_with_children fr
9
2025-11-09 via Nuitee
A
Ayesha couple ch
9
Pros:

Wonderful staff (extremely kind and helpful), charming boutique hotel and excellent food at the restaurant.

2025-11-06 via Nuitee
M
Michael family_with_children ch
9
2025-11-03 via Nuitee
P
Pereira couple ch
10
“Ici c’est comme une famille “
Pros:

Simplesmente a melhor estadia que tive em toda a minha vida .
Muito grata pela atenção de cada um dos trabalhadores . Desde a recepção ao restaurante . Todos os detalhes e carinho ❤️ . Para o meu aniversário não poderia ter escolhido melhor . Agradeço imenso por estes 2 dias . Até breve 🫶

Cons:

Devoir partir 😅

2025-11-02 via Nuitee
W
Wendy extended_group ch
10
Charming chalet atmopshere, dramatic alpine views, lovely hosts, great food!
Pros:

We LOVED our stay at Waldhaus Leukerbad. I was looking for a place to give visiting friends a taste of charming Swiss chalet / alpine atmosphere, and this hotel was perfect. What an idyllic spot. The hotel is situated right at the top of the village, nestled up against the forest, with spectacular views, many walks (and in winter, skiing) beckoning right out the front door. We signed up for the multicourse pension dinner, and loved every course! All at an incredibly reasonable price. The hotel gives special attention to the marvelous wines of the Valais (this region of Switzerland). We ordered wines by the glass in order to taste a variety - including a lovely white house assemblage of Chardonnay and Heida. The staff are so kind and attentive. Our friends also enjoyed the extensive collection of Grappa! Last but not least, our little chihuahua was thrilled with the special attention, bowls and blanket laid out for him, and even a bag of treats that our picky eater actually loved! What a delight all around.

Cons:

Not a "dislike" but just a warning for those driving that the road to Leukerbad is long and dramatic with many sharp switchbacks. It's very well maintained, and part of the total experience, but something to be aware of. Your reward for the effort awaits you at the top.

2025-10-26 via Nuitee
V
Vladimir family_with_children ch
9
2025-10-24 via Nuitee
I
Ieva
8
Pros:

The services is outstanding, very friendly and helpful, the hotel is nice but room was outdated and without a view, restaurant unfortunately was not good, breakfast simple. Hotel is located a bit further but all still reachable on foot.

2025-10-06 via Nuitee
O
Oliver couple ch
8
Sehr schön und erholsam
Pros:

Essen (Frühstück und Abendessen) und Service hervorragend!

2025-10-03 via Nuitee