Hotel Welcome Matsumoto

Hotels
7.2 (254 reviews)
Chuo 1-5-15 , Matsumoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Car hire
Fire extinguishers
Invoice provided
Smoke alarms
Key access
Television in common areas
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good public transport access
Cons:
Small rooms
Limited amenities
High parking costs

Categories

Cleanliness
7.49
Generally clean based on reviews, although issues like bad air conditioning affected perception.
Service
7.76
Staff were friendly and helpful, but there were some issues with luggage handling.
Location
8.5
Well-located near transport and restaurants, making it convenient for travelers.
Room Quality
6.45
Rooms considered small and can get hot, reflecting a need for upgrades.
Amenities
6.48
Basic amenities provided but with some issues like broken equipment noted by guests.
Value for Money
6.94
Reasonably priced but not always reflective of the quality, as noted in some reviews.
Food and Beverage
5.99
No breakfast available and some complaints about insufficient food options.
Overall Experience
7.96
Overall positive despite some shortcomings, fulfilling basic needs for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:39

Property Description

Modern Comforts and Convenience
Hotel Welcome Matsumoto offers a comfortable stay with free WiFi and air-conditioned rooms. Each room is equipped with essential amenities like a flat-screen TV, private bathroom, and fridge, ensuring a relaxing experience for guests.

Convenient Location
Situated just 400 meters from Matsumoto Station, our hotel provides easy access to nearby attractions such as Matsumoto Castle and The Japan Ukiyo-e Museum. Whether you're here for leisure or business, our central location makes exploring the city a breeze.

Efficient Service
With luggage storage facilities and a friendly staff ready to assist you, Hotel Welcome Matsumoto ensures a hassle-free stay. Book now and experience a blend of convenience and comfort during your visit to Matsumoto.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

7.2
Based on 254 reviews
Cleanliness: 7.49
Service: 7.76
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
R
Ryoichiro • couple • jp
9
2026-03-28 • via Nuitee
Y
YANAI • couple • jp
1
残念
Pros:

特になし

Cons:

寒かった､ドアの締まりが悪かった､スリッパが清潔感がなかった､受付の方の対応がいまいちだった､コンセントが少なかった。

2026-03-28 • via Nuitee
M
Masakazu • couple • jp
7
2026-03-27 • via Nuitee
K
Kazue • solo_traveller • jp
4
2026-03-27 • via Nuitee
J
Julia • extended_group • br
7
Simple but convenient location
Pros:

Good location, walking distance to the castle and to the city museums. They storaged our luggage after check out, which was convenient.

2026-03-23 • via Nuitee
V
Verena • couple • nl
7
Prima verblijf
Pros:

Het hotel heeft alles wat je nodig hebt, op een goede locatie.

Cons:

Het enige minpunt is het feit dat het gehorig is, maar dit kan ook liggen aan wie je als buren hebt. Wij hadden pech.

2026-03-21 • via Nuitee
池本 • solo_traveller • jp
6
ゆっくりはできたのでOK！
Pros:

繁華街から近い

Cons:

TVのリモコンの反応が悪い、枕がペラペラ

2026-03-10 • via Nuitee
D
daisuke • family_with_children • jp
5
2026-03-05 • via Nuitee
H
Harry • family_with_children • au
7
value for money
Pros:

close walk to Matsumoto castle and centre

2026-02-14 • via Nuitee
T
Takashi • solo_traveller • jp
7
2026-02-08 • via Nuitee
こる • solo_traveller • jp
8
2026-01-25 • via Nuitee
N
Nobuyoshi • solo_traveller • jp
7
よく寝れた。
Pros:

立地

2026-01-20 • via Nuitee
R
ritsuko • family_with_children • jp
8
立地がよく、清潔感あり。
Pros:

駅にとても近く便利でした。清潔感あり、良かったです。

2026-01-19 • via Nuitee
Y
yoko • extended_group • jp
1
残念
Cons:

値段が高かったのに、部屋も狭いし朝食もなかった。

2026-01-19 • via Nuitee
E
Emma • couple • gb
8
2026-01-19 • via Nuitee
K
Katutoshi • extended_group • jp
8
2026-01-19 • via Nuitee
K
Koji • couple • jp
8
駅近か、リーズナブルな料金でグッド！
Pros:

駅近か。リーズナブルな料金。

Cons:

お風呂のお湯が、トイレの方まで溢れ、足ふきマットが濡れた。

2026-01-19 • via Nuitee
K
Kimiaki • solo_traveller • jp
5
まあまあ
Pros:

駅から近い

Cons:

Wi-Fiが全く繋がらない

2026-01-19 • via Nuitee
H
hiroyuki • solo_traveller • jp
5
2026-01-19 • via Nuitee
大下 • family_with_children • jp
6
Pros:

街に近いので、とても良い。

Cons:

暖房設備が寒かった。

2026-01-18 • via Nuitee