Hotel Welcome Matsumoto

Hotels
7.2 (288 reviews)
Chuo 1-5-15 , Matsumoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Daily housekeeping
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good public transport access
Cons:
Small rooms
Limited amenities
High parking costs

Categories

Cleanliness
7.49
Generally clean based on reviews, although issues like bad air conditioning affected perception.
Service
7.76
Staff were friendly and helpful, but there were some issues with luggage handling.
Location
8.5
Well-located near transport and restaurants, making it convenient for travelers.
Room Quality
6.45
Rooms considered small and can get hot, reflecting a need for upgrades.
Amenities
6.48
Basic amenities provided but with some issues like broken equipment noted by guests.
Value for Money
6.94
Reasonably priced but not always reflective of the quality, as noted in some reviews.
Food and Beverage
5.99
No breakfast available and some complaints about insufficient food options.
Overall Experience
7.96
Overall positive despite some shortcomings, fulfilling basic needs for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:39

Property Description

Modern Comforts and Convenience
Hotel Welcome Matsumoto offers a comfortable stay with free WiFi and air-conditioned rooms. Each room is equipped with essential amenities like a flat-screen TV, private bathroom, and fridge, ensuring a relaxing experience for guests.

Convenient Location
Situated just 400 meters from Matsumoto Station, our hotel provides easy access to nearby attractions such as Matsumoto Castle and The Japan Ukiyo-e Museum. Whether you're here for leisure or business, our central location makes exploring the city a breeze.

Efficient Service
With luggage storage facilities and a friendly staff ready to assist you, Hotel Welcome Matsumoto ensures a hassle-free stay. Book now and experience a blend of convenience and comfort during your visit to Matsumoto.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

7.2
Based on 288 reviews
Cleanliness: 7.49
Service: 7.76
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
B
Bryan Lyndon • solo_traveller • ph
10
Pros:

Upon arrival, a staff with a geniune smile have been in the reception. the check in was so smooth and the hotel is near the places I planned to visit. although it took me 1 hour to locate the hotel (my map awareness are bad). The accommodation are exactly what I need for my vacation. There might been a couple of lacking things in the room but if you ask the staff nicely, they will be willing to help. I had a great stay and every morningI get to see the staff with a cute smile greeting me. Thank you to the neesan for those morning greets that made my stay more enjoyable. I'll be back again and book this hotel again and again.

2026-06-22 • via Nuitee
C
chi • solo_traveller • jp
8
2026-06-17 • via Nuitee
S
Salvatore • couple • it
8
2026-06-15 • via Nuitee
工藤 • family_with_children • jp
7
良かったあ
Pros:

あまり期待してなかったが設備等良かった。
モーニングコーヒーは良かった。

Cons:

ビジネスホテルにロケーションはあまり必要
ないと思うが、最近の物価高もあり家族で利用
する事が増えて来ると思うので今後に生かして
欲しい。

2026-06-12 • via Nuitee
F
Fausto • family_with_children • it
7
Ma che bella scoperta Matsumoto
Pros:

La posizione vicino alla stazione ferroviaria

Cons:

Niente di particolare, ovviamente stanza piccola ma si sa in Giappone è così

2026-06-01 • via Nuitee
L
Lai Fun • solo_traveller • hk
8
2026-05-29 • via Nuitee
Y
YOKOKAWA • solo_traveller • jp
6
良い
Pros:

駅近い
セミダブルベッド
空気清浄機

Cons:

禁煙室だが臭いが残っていた
差し込み口がテレビの後ろで使いにくい

2026-05-25 • via Nuitee
P
PHILIP • solo_traveller • gb
9
Good location between station and historic centre
Pros:

Location, helpful staff

2026-05-24 • via Nuitee
T
Toshio • solo_traveller • jp
5
松本駅、飲食街まで近くて便利。
Cons:

電気ポットなど２，３の電気が一度に使えなかった。コンセントがベッドになく携帯の充電に苦労した。

2026-05-20 • via Nuitee
V
Victoria • couple • au
8
2026-05-16 • via Nuitee
S
shingo • solo_traveller • jp
6
2026-05-14 • via Nuitee
S
Sushil • couple • jp
10
2026-05-11 • via Nuitee
H
Hooper • family_with_children • nz
8
Pros:

Clean, comfortable. Good location in the centre of town.

Cons:

N/A

2026-05-10 • via Nuitee
D
DAISUKE • solo_traveller • jp
4
2026-05-08 • via Nuitee
I
Izumi • couple • jp
6
2026-05-07 • via Nuitee
J
Jingxian • couple • cn
7
还不错
Pros:

位置很好，从松本站走过来差不多就3分钟，如果要去上高地玩前一天住这里蛮不错的，周围吃饭的店也很多

Cons:

隔音比较差，可能是房子比较有年头了，虽然外面整体全是比较安静，不过有的时候会听到隔壁的咳嗽声。再就是如果早于7点半退房，前台还没有上班，所以无法寄存行李

2026-05-07 • via Nuitee
A
Angel Alturas • solo_traveller • ph
8
Pros:

Its very accessible to transportation, there are restaurant around the area and it walkable to Matsumoto Castle and other tourist spot.

Cons:

Because its near most izakaya its kinda noisy at night even around 1am, but its ok it didn't bother me much.

2026-05-07 • via Nuitee
C
Christine • solo_traveller • au
6
Small but user friendly
Pros:

Central location

Cons:

Small room

2026-05-06 • via Nuitee
A
Aditya • solo_traveller • in
10
Pros:

Superb front desk, great location, value for money

2026-05-05 • via Nuitee
D
Davis • solo_traveller • us
4
Pros:

Meh. 🫤 good location and fair price.

2026-05-05 • via Nuitee