Fletcher Hotel-Restaurant Het Witte Huis

Hotels
Fletcher Hotels
7.3 (504 reviews)
Birkstraat 198 , Amersfoort , nl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Cons:
Poor cleanliness
Rude staff
Extra charges

Categories

Cleanliness
6.55
Room cleanliness was poor; multiple complaints about unclean rooms and lack of basic toiletries.
Service
8.55
Service was mentioned positively in several reviews, though some found staff unresponsive.
Location
8.55
Good location close to attractions; multiple reviews praised accessibility.
Room Quality
7.05
Mixed sentiments on room quality; some rooms were described as small or inadequately equipped.
Amenities
7.55
Basic amenities were provided, but some items were not well stocked.
Value for Money
6.05
Negative sentiments about additional charges and perceived lack of value.
Food and Beverage
7.05
Breakfast received mixed feedback with some complaints about items running out.
Overall Experience
7.05
Overall experience was satisfactory but marred by several issues related to room and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:53

Property Description

Convenient Location
Located just a 5-minute drive from Soest’s city centre, Fletcher Hotel-Restaurant Het Witte Huis offers easy access to nearby attractions.

Comfortable Rooms
Each room at Het Witte Huis features a cozy seating area, cable TV, and a well-equipped bathroom for a relaxing stay.

Outdoor Activities
Guests can enjoy exploring the Soestduinen Nature Park with bike rentals available or tee off at Golfclub De Hoge Kleij just 5 km away.

Experience the perfect blend of comfort and convenience at Fletcher Hotel-Restaurant Het Witte Huis. Book your stay now for a memorable getaway.

Important information:

Renovation work is done from January 6th to June 9. The restaurant and the bar are under renovation.

Children can be accommodated at a surcharge. Baby cots can be rented for EUR 10 per night. An extra bed can be added for EUR 25. These fees need to be paid at the accommodations during check in.

Please note that extra beds and baby cots are subject to availability and have to be confirmed by the hotel.

Guests can bring their own baby cot, free of charge.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 33.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 504 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 6.05
Food and Beverage: 7.05
Overall Experience: 7.05
S
Serkan solo_traveller tr
3
Unfair
Cons:

Fletcher Hotel-Restaurant Het Witte Huis – Amersfoort

Upon check-in, I paid in cash and in full for a 5-night stay. After the first night, I was forced to make an unexpected change of plans due to a health-related issue. I requested the cancellation and refund of the remaining 3 unused nights, as the service had not yet been provided.

I communicated this request directly to the front desk staff and the hotel manager. In addition, I formally notified both the hotel and Booking.com via email. Despite these written and verbal communications, I was clearly informed that no refund would be issued for the unused nights.

Under European Union consumer protection principles, retaining full payment for services that have not been provided raises serious concerns regarding proportionality and fairness. Nevertheless, no reasonable solution or flexibility was offered.

As an alternative, I requested that the unused 3-night amount be issued as a voucher valid within the same hotel chain. This reasonable proposal was also refused without meaningful justification.

In conclusion, despite written correspondence and direct communication, no customer-oriented solution was provided. I find this approach legally questionable and professionally disappointing.

2026-02-13 via Nuitee
A
Audrey extended_group nl
8
Prima hotel, centraal gelegen en grote kamers
Pros:

Schoon en nieuw

Cons:

Ontbijt: veel op of niet meer voorradig. Werd beetje voor beetje aangevuld. Maar 1 medewerker voor klaarmaken/ bijvullen ontbijt en daarnaast ook nog schoonmaken.
Kamers wat gehorig

2026-02-12 via Nuitee
M
Margo family_with_children nl
9
Ruime kamer met fijne bedden.
Pros:

Ligging vlakbij Amersfoort, een erg leuke stad met een gezellig centrum en voldoende restaurantjes.
De kamer was groot en voorzien van fijne bedden

Cons:

Het was niet super schoon, veel stof op de grond en aan het plafond.

2026-02-09 via Nuitee
T
Timothy family_with_children nl
9
2026-02-08 via Nuitee
R
Raffy extended_group nl
8
2026-01-26 via Nuitee
E
Eddy couple nl
8
2026-01-24 via Nuitee
L
Laurens family_with_children nl
8
2026-01-24 via Nuitee
L
Lynn family_with_children gb
10
Pros:

No complaints. We were in a chalet opposite main hotel. Clean and a good size. Breakfast and restaurant good. Staff very friendly and helpful.

Cons:

Nothing to complain about.

2026-01-24 via Nuitee
T
Theo family_with_children nl
8
2026-01-21 via Nuitee
H
Hendrik solo_traveller de
8
👍
Pros:

Locatie goed .kamer top

Cons:

Niks

2026-01-20 via Nuitee
T
ter Veld solo_traveller nl
7
Comfortabel en dichtbij het werk, goed parkeren, aardige medewerkers
Pros:

Stil, lekker bed

Cons:

Dun dekbed, geen koffie/thee op de kamer

2026-01-20 via Nuitee
L
Lucas Brazil extended_group br
10
Excelente hotel, com amplo estacionamento não cobrado
Pros:

Maravilhoso hotel, quarto amplo com camas e toalhas muito confortáveis - ficamos todos juntos em um quarto de família; estacionamento amplo e não cobrado à parte; tudo muito lindo, novo e limpo. Gostamos tanto que buscamos outro da mesma rede na próxima cidade.

Cons:

Preço um pouco alto e não localizado próximo à cidade - estávamos de carro, então não foi um problema.

2026-01-20 via Nuitee
L
Laura family_with_children nl
6
Pros:

Locatie en de kamers zijn prachtig!

Cons:

Personeel was grotendeels nieuw. Ze deden super hun best maar met name in het restaurant zorgde dit voor veel lange wachttijden en verkeerd of kort gebracht eten.

2026-01-20 via Nuitee
Y
Yun Fong extended_group nl
9
Cons:

Beetje warm in de kamer

2026-01-19 via Nuitee
V
violeta couple ro
1
2026-01-19 via Nuitee
Y
Yasar family_with_children nl
9
2026-01-19 via Nuitee
F
Fatoumata extended_group fr
9
Le personnel est très aimable et aux petits soins, les chambres sont spacieuses et très confortables
2026-01-19 via Nuitee
A
Annette family_with_children de
8
2026-01-19 via Nuitee
T
T.G family_with_children nl
6
Blijft waarschijnlijk een eenmalig bezoek
Pros:

Locatie was prima, zat dicht bij de Dierentuin die wij gingen opzoeken. Restaurant was gezellig, het eten smaakte goed en het personeel was super vriendelijk.

Cons:

De kamer(s) waren helaas niet schoon. Onze eerste kamer zat vol met vliegen en de vloer was vies. Netjes aangegeven bij de receptie en een andere kamer gekregen. Helaas was de 2de kamer ook niet schoon. Er lag heel veel stof en ander viezigheid op de vloer. Het zakje van de prullenbak in de badkamer was ook niet vervangen, daar lag nog flosdraad en ander afval in van de vorige bezoekers. Dit ook bij de receptie aangegeven. Receptie heeft ons vriendelijk te woord gestaan en excuses aangeboden voor de viezigheid. Graag hadden wij vanuit het Hotel een compensatie gehad maar er werd verder vanuit hun niks aangeboden. Ik ben er uit eindelijk zelf maar niet over begonnen. Wij zullen waarschijnlijk niet meer terug komen vanwege de slechte schoonmaak/hygiëne.

2026-01-19 via Nuitee
S
shervin family_with_children fr
5
Pros:

L’emplacement de l’hôtel

Cons:

On ne faisait pas de ménage chaque jour malgré notre demande. ( peu de savon liquide )Il n’y a pas de frigo dans la chambre. Le petit déjeuner trop cher 17,50 euros par personne.

2026-01-19 via Nuitee