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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Garden
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Jelena, located just 300 meters from Banja Luka's city centre, offers a luxurious stay with free WiFi, a restaurant, and a cozy on-site bar. Each air-conditioned room is elegantly furnished with a flat-screen TV, bathrobes, slippers, and a hairdryer for your comfort.
Convenient Amenities
Enjoy the convenience of free private parking during your stay at Hotel Jelena. Whether you are visiting Slatina, Prijedor, or catching a flight from Banja Luka Airport, located just 20 km away, our hotel provides easy access to nearby attractions.
Exceptional Service
Indulge in top-notch service and hospitality at Hotel Jelena. Book your stay now and experience a blend of comfort, convenience, and luxury in the heart of Banja Luka.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The hotel is located in the emporium mall and its a very excellent location with 10 minutes walk from the center of town, hotel is clean and modern and has nice and comfortable furniture and clean and new bathrooms
We were given a nice room in the beginning, that has a smart tv and on the first floor, but after some time we noticed that the air conditioning was not cooling at all, and also my parents room, and both the toilets stopped working properly, so they shifted us to a room on the ground floor the hotel has only ground and first floor, and the ac was better but not perfect and it didn’t have a smart tv
Top Unterkunft sehr komfortable Zimmer
Sehr freundliches Personal
Lage ist sehr zentral
Nichts
They have private parking and a restaurant and there are several stores right next to the hotel. I accidentally left about 100KM on the chair in the restaurant and the staff returned it to me when they found it
Breakfast could have been a little better but its still good, rooms are small
Osoblje
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