Hotel Jelena

Hotels
8.9 (1004 reviews)
Jovana Dučića 25 , Banja Luka , ba

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean accommodations
Rich breakfast
Cons:
Issues with room temperature
Lack of English-speaking staff
Inconsistent food quality

Categories

Cleanliness
8.93
Guests appreciated the clean and organized rooms.
Service
9.6
The staff received frequent praise for their friendliness and helpfulness.
Location
9.44
The hotel is well-located near shopping centers and city attractions.
Room Quality
8.19
Some reviews mentioned issues with room temperature and comfort.
Amenities
8.72
Basic amenities were available, although some guests noted issues like lack of space in bathrooms.
Value for Money
9.08
Many guests felt that the overall quality justified the price.
Food and Beverage
7.93
Breakfast was mentioned positively, but other food service had mixed reviews.
Overall Experience
9.3
Overall, the experience was positive with some areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:36

Property Description

Luxurious Accommodation
Hotel Jelena, located just 300 meters from Banja Luka's city centre, offers a luxurious stay with free WiFi, a restaurant, and a cozy on-site bar. Each air-conditioned room is elegantly furnished with a flat-screen TV, bathrobes, slippers, and a hairdryer for your comfort.

Convenient Amenities
Enjoy the convenience of free private parking during your stay at Hotel Jelena. Whether you are visiting Slatina, Prijedor, or catching a flight from Banja Luka Airport, located just 20 km away, our hotel provides easy access to nearby attractions.

Exceptional Service
Indulge in top-notch service and hospitality at Hotel Jelena. Book your stay now and experience a blend of comfort, convenience, and luxury in the heart of Banja Luka.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1004 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.44
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.08
Food and Beverage: 7.93
Overall Experience: 9.3
E
Eva • extended_group • si
10
2026-08-29 • via Nuitee
J
Janjic • couple • hr
9
2026-08-25 • via Nuitee
M
Miha • couple • si
9
2026-08-24 • via Nuitee
Z
Zoran • solo_traveller • ch
8
2026-08-24 • via Nuitee
Z
Zorana • extended_group • rs
9
Objekat je zaista ok,kao i osoblje!
Pros:

Osoblje

2026-08-22 • via Nuitee
M
Mladen • extended_group • si
10
vse top
2026-08-21 • via Nuitee
T
Tanja • couple • si
9
2026-08-19 • via Nuitee
B
Bakir • family_with_children • ba
9
Odlična opcija za proputovanje kroz Banja Luku
Pros:

Jako dobar hotel za smještaj u Banjoj Luci. Ja sam bio na proputovanju kroz Banja Luku sa porodicom i ovo je bila jako dobra solucija jer recepcija radi 24 sata. Osoblje jako ljubazno. Smještaj udoban i uredan. Parking ispred hotela.

Cons:

Bilo bi lijepo kada bi ponuda za doručak uključivala i nešto više mesnih opcija osim svinjetine, kako bi gosti koji je ne konzumiraju imali veći izbor.

2026-08-18 • via Nuitee
M
massimo • solo_traveller • it
8
Pros:

La colazione

Cons:

Odore di fumo ovunque

2026-08-17 • via Nuitee
B
Bojan • couple • rs
8
2026-08-16 • via Nuitee
M
Miroslav • solo_traveller • mk
10
2026-08-15 • via Nuitee
B
Boris • extended_group • rs
10
Pros:

Dragana sa recepcije,
Fantasticno ljubazna i stalno nasmejana.

2026-08-15 • via Nuitee
T
Trivun • solo_traveller • at
10
2026-08-15 • via Nuitee
M
Marco • solo_traveller • it
9
2026-08-14 • via Nuitee
A
Aljaž • couple • si
10
2026-08-13 • via Nuitee
K
KB • solo_traveller • au
8
2026-08-12 • via Nuitee
D
Dejan • solo_traveller • ba
9
Pros:

Dobar hotel. Soba ugodna dovoljna velika sa odličnim krevetom. Kupatilo je veliko i komforno. Pozicija hotela je na odličnoj lokaciji. Radnici na recepciji su veoma ljubazni. U glavnom sve preporuke za hotel.

2026-08-11 • via Nuitee
N
Nenad • couple • rs
5
2026-08-10 • via Nuitee
K
KME • solo_traveller • me
10
Cons:

Nedostatak frižidera u sobi.

2026-08-10 • via Nuitee
P
Patrik • solo_traveller • hr
10
2026-08-10 • via Nuitee