Town Pallace Inn - Hotel in New Delhi

Hotels
6.9 (93 reviews)
BP-12, West Patel Nagar, near Metro Piller No. 220 , New Delhi , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful room service staff
Cons:
Poor cleanliness
Untrained staff
Bad room quality
Overpriced food

Categories

Cleanliness
4.73
Bad mattress, mosquito, spiders and ants on the bed, sheets and pillow with a bad smell.
Service
9.2
Room service staff were helpful, although management and reception were poor.
Location
9.74
Property is in a good location.
Room Quality
5.69
Rooms are very small, and there were issues with AC and bad smells.
Amenities
7.72
Limited amenities and some malfunctioning items like TV and AC.
Value for Money
6.68
Not recommended for the price.
Food and Beverage
5.73
Pathetic breakfast and overpriced food.
Overall Experience
5.7
Overall pathetic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:19

Property Description

Convenient Location: Located just 6 km from Gurudwara Bangla Sahib, Hotel Town Pallace Inn Patel Nagar New Delhi offers easy access to key attractions in the city.

Comfortable Rooms: Each room is equipped with modern amenities such as air conditioning, flat-screen TV, and a safety deposit box, ensuring a comfortable stay for guests.

Great Facilities: Enjoy complimentary continental breakfast, free WiFi, and a shared lounge during your stay at Hotel Town Pallace Inn Patel Nagar New Delhi.

Experience convenience and comfort at its best. Book your stay now at Hotel Town Pallace Inn Patel Nagar New Delhi.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 93 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.74
Room Quality: 5.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 5.7
A
Ayan couple in
8
Pros:

Rooms were good

Cons:

No window, cutlery only provided if you order food from kitchen

2026-03-30 via Nuitee
S
Singh couple in
2
2026-03-27 via Nuitee
J
James solo_traveller gb
9
Excellent, really enjoyed my stay.
Pros:

The room was exactly as shown in pictures, nice size with big comfy bed. A/c was working & fan above the bed was nice during the night 👌🏼 bathroom was nice and clean too.

Staff were really helpful & polite especially Akit, he helped bring my luggage to my room and always made sure I had everything I needed or would ask if I needed anything.

Breakfast buffet is great, plenty of choice (hot food, fruit, cereal, tea, coffee, juice)

Would definitely recommend this hotel, great value for money.

Cons:

Only thing they could improve on is by putting some toiletries in the bathroom (shampoo, body wash, hand soap, toothpaste)

2026-03-18 via Nuitee
D
Das family_with_children in
9
very good experience
Pros:

behavour of staff

Cons:

nothing

2026-03-17 via Nuitee
A
Alexandre couple br
3
Bad experience
Pros:

The room was ok and that's all we can say

Cons:

The hotel itself didn't have accomodation for us. They transferred us to another hotel nearby with a gaeage in the reception and we had to wait long for the room to be cleaned. The room was ok but only one towel, no toilet paper and the shower didn't work properly. And at the end we had to pay more than what was originally established. A bad experience altogether for the last night in India. I don't recommend

2026-03-13 via Nuitee
N
Nazreen solo_traveller in
9
2026-01-19 via Nuitee
S
Saloni couple in
10
2025-11-05 via Nuitee
N
negi solo_traveller in
7
2025-11-05 via Nuitee
S
Sudha solo_traveller in
7
2025-11-04 via Nuitee
M
Maaz couple in
1
2025-10-30 via Nuitee
A
Amit couple in
1
Bad experience
Pros:

Not good this time

Cons:

Not any one

2025-10-25 via Nuitee
S
Sunil couple in
5
It was just on since at this cost lot of other options are available
Pros:

Property is at good location but Rooms are very small also TV and AC doesn’t work properly.

Room service staffs are good to help you anything and anytime.

Overall the hotel management and reception team is worst.

I don’t recommend to book this hotel at this cost.

Cons:

Refer above comments

2025-10-19 via Nuitee
R
Raja couple in
8
The complementary breakfast was good but Rahul Tomar was excellent in service.
Pros:

The property was good but could have been better.

2025-10-15 via Nuitee
S
Satnam Singh solo_traveller in
6
2025-10-06 via Nuitee
M
Mahesh solo_traveller om
10
2025-10-03 via Nuitee
H
Helena couple es
8
2025-09-29 via Nuitee
A
Annu couple in
5
2025-09-19 via Nuitee
K
Karan solo_traveller in
1
Worst experience
Pros:

Only location

Cons:

Leakage in washroom, drainage sound was throughout the night and it disturbed my sleep whole night. bad mattress, mosquito, spiders and ants on bed, sheets and pillow with bad smell. Pathetic breakfast. Super rude and untrained staff who doesn’t know the meaning of hospitality. staff will start disturbing you from 8 am only wether it is for check out, luggage or whatever reason they create to disturb. Overall pathetic experience.

2025-09-16 via Nuitee
S
Shihan solo_traveller tw
6
2025-09-10 via Nuitee
R
ROHIT couple in
1
Pros:

Spy camera hai hotel me

2025-08-26 via Nuitee