Hotel Real del Sol

Hotels
7.9 (158 reviews)
Avenida Cuauhtemoc 39 , Cuernavaca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food options
Cons:
Uncomfortable beds
Cleanliness issues
Inconsistent internet

Categories

Cleanliness
7.36
Guests reported issues with pool cleanliness and maintenance.
Service
8.83
The staff is consistently described as friendly and helpful.
Location
8.37
Location is praised for its convenience.
Room Quality
7.32
Rooms are functional but some complained about uncomfortable beds.
Amenities
7.85
Amenities like internet and facilities need improvement.
Value for Money
8.31
Overall decent value, but mattresses could be better.
Food and Beverage
7.86
Breakfast options were limited but enjoyed by some guests.
Overall Experience
7.33
Mixed reviews with both good and bad experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:26

Property Description

Luxurious Accommodations
Hotel del Real del Sol offers beautifully furnished rooms and suites, each equipped with modern amenities such as air conditioning, cable TV, and private terraces. Suites even feature luxurious spa baths for ultimate relaxation.

Dining and Services
Indulge in a complimentary breakfast at the hotel's restaurant and bar, which also provides 24-hour room service at no extra cost. Special diet menus and packed lunches are available upon request. Additionally, take advantage of the convenient laundry, ironing, and dry cleaning services offered.

Convenient Location and Services
Situated just 1.5 km from central Cuernavaca, the hotel provides easy access to the city's attractions. Enjoy the 24-hour reception, free Wi-Fi, and parking facilities. Airport shuttle service and luggage storage are also available for a hassle-free stay.

Ready to experience luxury and convenience at Hotel del Real del Sol? Book your stay now!

Important information:

Please note that kids under 12 stay free when using existing beds.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 158 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.33
G
González Chávez • family_with_children • mx
9
Pros:

Las instalaciones el restaurante muy rico todo muy limpio

Cons:

1.- los colchones muy duros
2.- daría un plus si se climatiza la alberca

2026-04-04 • via Nuitee
M
Mitzi • family_with_children • mx
10
Pros:

La limpieza y comodidad del lugar

Cons:

La piscina está excesivamente fría

2026-04-04 • via Nuitee
A
Andrea • family_with_children • mx
1
2026-04-03 • via Nuitee
M
Miguel Ángel • couple • mx
8
Pros:

su atencion en recepcion

Cons:

servicio de restaurant

2026-04-03 • via Nuitee
E
E ALEJANDRE • family_with_children • mx
10
Pros:

La habitación, la alberca y el desayuno

2026-04-03 • via Nuitee
A
ABRAHAM • family_with_children • mx
6
Buen precio y limpio
Pros:

Buena ubicación

Cons:

Pedí un poco de agua, pero el personal nocturno me dijo que no habia y que debia esperar hasta la mañana. Tuve que salir a un oxxo para evitar la deshidratacion

2026-03-31 • via Nuitee
Y
yajahira • family_with_children • mx
8
2026-03-31 • via Nuitee
T
Terrazas • family_with_children • mx
5
Pros:

Limpieza, amabilidad del personal.

Cons:

Pésimo servicio del restaurante, muy tardado, hay que esperar mucho para ser atendidos y aun mas para que te lleven la comida

2026-03-29 • via Nuitee
I
Isa • couple • mx
10
Pros:

DESAYUNO

2026-03-28 • via Nuitee
R
rafael • couple • mx
8
Pros:

desayuno

Cons:

mas platillos en carta

2026-03-27 • via Nuitee
J
JONATHAN MARINO • family_with_children • mx
10
Pros:

Las instalaciones, la alberca, el restaurante y la seguridad.

Todo muy bien, el hotel ya tiene sus años pero mantienen un buen nivel de servicio.

Cons:

Todo bien

2026-03-26 • via Nuitee
J
Jorge • family_with_children • mx
8
2026-03-25 • via Nuitee
A
Alf • family_with_children • mx
10
Pros:

El servicio

2026-03-23 • via Nuitee
F
Francisco Javier • couple • mx
5
Cons:

Un poco descuidado, las sábanas y fundas de la cama están percudidas y el control de la tv muy sucio.

2026-03-23 • via Nuitee
J
JUAN MANUEL • solo_traveller • mx
7
2026-03-21 • via Nuitee
A
Araceli • family_with_children • mx
7
2026-03-20 • via Nuitee
R
rafael • couple • mx
7
Cons:

variedad de alimentos

2026-03-20 • via Nuitee
Z
Zamora • family_with_children • mx
6
2026-03-17 • via Nuitee
A
Alfredo • family_with_children • mx
8
BUEN LUGAR, MEJORAR LA COMIDA Y EL AREA DE ALBERCA
Pros:

HABITACIONES BIEN
BUENOS PRECIOS
SERVICIO Y ATENCION BIEN
BUENA UBICACION
LUCE BIEN EL HOTEL
BUEN ESPACIO DE ESTACIONAMIENTO

Cons:

LA COMIDA NO TIENE BUEN SABOR
LA ALBERCA CON EL AGUA MUY FRIA , MIS HJOS NO SE PUDIERON METER
LA ZONA DE ALBERCA LUCE DESCUIDADA, SUCIA.

2026-03-16 • via Nuitee
A
Anabel • family_with_children • mx
10
2026-03-16 • via Nuitee