Hotel Catalina

Hotels
8.6 (1674 reviews)
Calle Doctor Lavista 21 Colonia Doctores , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Noise from street
Room temperature issues
Cleanliness in some areas

Categories

Cleanliness
8.48
Overall sentiment is positive, though a few mentions of areas needing cleaning.
Service
9.05
Staff received multiple compliments for their friendliness and helpfulness.
Location
8.59
Generally praised for convenience, but some noted noise issues nearby.
Room Quality
8.34
Comfortable beds but issues with noise and room temperatures reported.
Amenities
8.27
Positive remarks about amenities; some functionality issues noted.
Value for Money
8.73
Guests felt it offered good value for the price.
Food and Beverage
8.68
Appreciated for diversity and quality, no major complaints.
Overall Experience
8.65
Overall experiences were positive, with a few issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Convenient Location and Amenities

Hotel Catalina, located in Mexico City just 1.4 km from The Museum of Fine Arts, offers a comfortable stay with a shared lounge, free private parking, and a terrace. The 3-star hotel provides a tour desk, luggage storage, 24-hour front desk, airport transfers, room service, and complimentary WiFi for guests' convenience.

Modern Rooms and Entertainment

Each room at Hotel Catalina is furnished with a TV and a safety deposit box. Some rooms even feature a Blu-ray player for entertainment. Guests can relax with quality bed linen and towels provided in every room.

Nearby Attractions and Accessibility

Explore nearby attractions like Palacio de Correos, Museo de Arte Popular, and Museo de Memoria y Tolerancia. With Benito Juarez International Airport just 9 km away, Hotel Catalina ensures easy accessibility for travelers.

Ready to experience comfort and convenience at Hotel Catalina? Book your stay now!

Important information:

Group policies will apply for reservations of 5 rooms or more. The property will contact you when this apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1674 reviews
Cleanliness: 8.48
Service: 9.05
Location: 8.59
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 8.65
K
Konstantin Ershov • couple • il
8
В целом, за свои деньги - отличный вариант остановиться в центре Мехико.
Pros:

Нормальный отель, удобства базовые, но всё необходимое есть. Вода горячая в ванной комнате есть; есть шампунь, гель для душа, лосьон, кусочек мыла, бутылка воды 0.5 л и упаковка бумажных платочков.
Такое впечатление, что отель заточен под свидания: перед кроватью большое зеркало, сама кровать огромная, можно смело спать вчетвером (впрочем, почти во всех отелях Мексики так), да и бумажные платочки у кровати как бы намекают.
Расположение отличное, рядом три метро: Balderas, Salto del Agua и Doctores, до центра города пешком минут 20, до аэропорта MEX на метро 40 минут.
Персонал дружелюбный. В целом, за свои деньги - отличный вариант остановиться в центре Мехико.

Cons:

Номер не большой, мебели немного, нет шкафа и места под разбор вещей, что плохо.
Стены и окна тонкие, с улицы и внутри все слышно, но ночью в номере не холодно.

2026-02-14 • via Nuitee
C
CRUZ • family_with_children • mx
9
Pros:

Atención todo bien

Cons:

Nada

2026-02-13 • via Nuitee
G
Gioser • couple • us
9
2026-02-12 • via Nuitee
A
Arturo Hernández • family_with_children • mx
9
Falta de limpieza
Pros:

La atención del personal

Cons:

Que En el baño le faltó limpieza

2026-02-11 • via Nuitee
L
Lorena Estrada • family_with_children • mx
8
Cómodo pero ruidoso
Pros:

La ubicación es buena, la cama es cómoda y cuarto limpio. Por el precio esta bien.

Cons:

No es muy familiar, mas bien parece motel.
Al llegar en recepción nos preguntaron si queríamos cuarto con ventana o sin, el de ventana significaba mas ruido. Dijimos que sin ventana y nos dieron con ventana. Hay mucho ruido entre habitaciones. Se hubo una situación en la que el huésped justo a un lado de nuestra habitacion no se si estaba tomado, drogado o que onda pero a las casi 11 de la noche salio a gritar peleando con quien sabe quien, azotando cosas dentro de su cuarto y la puerta mas de 5 veces. Se le aviso a la persona de recepción pero la situación siguió como por media hora mas.

2026-02-11 • via Nuitee
A
Alberto Emilio • family_with_children • mx
8
Pros:

La ubicación y la relación calidad precio

Cons:

Muy pequeño el espacio

2026-02-11 • via Nuitee
O
Oleksandr • couple • ua
9
Чисті, просторі номери
Pros:

Номери непогані, велике ліжко та дзеркало.
Можна було залишити валізи після виселення до вечора.
Близько до метро та інших видів транспорту.

Cons:

Не вистачало міні холодильника у номері.
Вулиці поруч не дуже охайні, але це питання не до готелю.

2026-02-10 • via Nuitee
L
Linh • couple • vn
10
2026-02-08 • via Nuitee
J
Jimmi Manuel • family_with_children • mx
7
Pros:

La comodidad de las camas

Cons:

El trato del personal de recepción, y el ruido del tráfico. No se aisla para nada el ruido.

2026-01-31 • via Nuitee
M
Miguel • family_with_children • mx
8
Pros:

Habitación amplia

Cons:

Servicio a cliente y ubicacion

2026-01-31 • via Nuitee
M
Magagne • solo_traveller • us
9
Pros:

Confort and cleaness

2026-01-31 • via Nuitee
Y
Yoneda • couple • ca
7
2026-01-30 • via Nuitee
C
Crook • solo_traveller • us
8
2026-01-29 • via Nuitee
M
Marcos • family_with_children • pe
9
Excelente ubicación y relacion calidad precio
Pros:

La limpieza y la buena disposición del personal de servicios

Cons:

todo bien

2026-01-27 • via Nuitee
J
Juana • family_with_children • mx
9
2026-01-27 • via Nuitee
I
Igor • couple • us
10
2026-01-27 • via Nuitee
V
Victor • solo_traveller • mx
6
OKAY STAY
Pros:

courteous staff and good location

Cons:

there is NO fridge

2026-01-27 • via Nuitee
P
Pablo Arselio • solo_traveller • mx
8
2026-01-26 • via Nuitee
P
PEROLLA • couple • br
10
Conforto e perto da Arena onde se pode assistir as lutas.
Pros:

A cama é bem grande e o chuveiro maravilhoso.

Cons:

Faltou um frigobar.

2026-01-26 • via Nuitee
S
Salma • couple • us
9
2026-01-26 • via Nuitee