Hotel Catalina

Hotels
8.6 (1769 reviews)
Calle Doctor Lavista 21 Colonia Doctores , Mexico City , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Noise from street
Room temperature issues
Cleanliness in some areas

Categories

Cleanliness
8.48
Overall sentiment is positive, though a few mentions of areas needing cleaning.
Service
9.05
Staff received multiple compliments for their friendliness and helpfulness.
Location
8.59
Generally praised for convenience, but some noted noise issues nearby.
Room Quality
8.34
Comfortable beds but issues with noise and room temperatures reported.
Amenities
8.27
Positive remarks about amenities; some functionality issues noted.
Value for Money
8.73
Guests felt it offered good value for the price.
Food and Beverage
8.68
Appreciated for diversity and quality, no major complaints.
Overall Experience
8.65
Overall experiences were positive, with a few issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Convenient Location and Amenities

Hotel Catalina, located in Mexico City just 1.4 km from The Museum of Fine Arts, offers a comfortable stay with a shared lounge, free private parking, and a terrace. The 3-star hotel provides a tour desk, luggage storage, 24-hour front desk, airport transfers, room service, and complimentary WiFi for guests' convenience.

Modern Rooms and Entertainment

Each room at Hotel Catalina is furnished with a TV and a safety deposit box. Some rooms even feature a Blu-ray player for entertainment. Guests can relax with quality bed linen and towels provided in every room.

Nearby Attractions and Accessibility

Explore nearby attractions like Palacio de Correos, Museo de Arte Popular, and Museo de Memoria y Tolerancia. With Benito Juarez International Airport just 9 km away, Hotel Catalina ensures easy accessibility for travelers.

Ready to experience comfort and convenience at Hotel Catalina? Book your stay now!

Important information:

Group policies will apply for reservations of 5 rooms or more. The property will contact you when this apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1769 reviews
Cleanliness: 8.48
Service: 9.05
Location: 8.59
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 8.65
S
Santiago • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Fallos en la conectividad de la habitación

2026-07-16 • via Nuitee
L
Lara • couple • es
8
Apartado pero barato
Pros:

Relación calidad precio.

Cons:

El wifi no funcionaba bien y debido a que se iba la luz a menudo, se des configuraba la tele. Algo apartado del centro.

2026-07-16 • via Nuitee
1
10_Yoshikazu • solo_traveller • jp
8
当たり
Pros:

バスタブが良かった

Cons:

特になし

2026-07-12 • via Nuitee
E
Elizabeth • couple • mx
8
Da la impresión que es motel de paso.
Pros:

Limpieza excelente

Cons:

La unica señora que está en las mañanas creo, fue la unica que no nos atendió bien, se enojó por pedir 1 toalla más y es mujer, debe saber que las mujeres usamos 2 toallas y los hombres 1, solo había dos en la habitación. Gente con el volumen de su radio alto y con la marihuana a todo lo que da, olía horrible y al quejarnos nos dijeron que estaban contentos festejando que ganaron en el futbol y no les importo que todo oliera así... dolor de cabeza dos días por las drogas de otra persona

2026-07-07 • via Nuitee
O
Ortega • solo_traveller • us
9
2026-07-07 • via Nuitee
R
Ricardo • solo_traveller • mx
8
2026-07-07 • via Nuitee
M
Magnolia • solo_traveller • bz
9
Stay at Hotel Catalina
Pros:

Strategically located!

Cons:

The room could use a night light but other than that it was great!

2026-07-05 • via Nuitee
R
Rafael • solo_traveller • br
8
Ótimo custo-benefício próximo ao centro histórico
Pros:

Custo-benefício
Serviço de quarto 24h
Quarto espaçoso e cama confortável
Banheiro grande e limpo, com jacuzzi em boas condições

Cons:

Box aberto, molha tudo ao tomar banho de chuveiro
Buraco de cigarro na colcha da cama
Sem frigobar
Comunicação com funcionários

2026-07-03 • via Nuitee
R
real • solo_traveller • mx
6
2026-07-01 • via Nuitee
L
Lewis • couple • nz
6
2026-06-26 • via Nuitee
K
Kenneth • solo_traveller • gb
10
Pros:

Staff were friendly and helpful

Cons:

N/A

2026-06-25 • via Nuitee
R
Ricardo • couple • es
4
2026-06-24 • via Nuitee
R
Ricardo • couple • es
4
2026-06-24 • via Nuitee
A
Aldo • solo_traveller • mx
10
Todo muy bien
Pros:

Todo excelente

Cons:

Todo excelente

2026-06-20 • via Nuitee
G
Giraldo • couple • co
9
2026-06-19 • via Nuitee
R
Ramona • solo_traveller • mx
10
Pros:

Todo exelente. Solo el problema de la luz eléctrica

Cons:

La luz eléctrica muy inestable.

2026-06-19 • via Nuitee
A
Acolt Martinez • solo_traveller • mx
9
2026-06-09 • via Nuitee
A
Ana Yadira • solo_traveller • mx
8
Pros:

La limpieza

Cons:

Se estuvo yendo la luz

2026-06-01 • via Nuitee
L
Liliana Guadalupe • solo_traveller • mx
8
2026-05-30 • via Nuitee
A
Angel Loya García • solo_traveller • mx
7
Regular
Pros:

El personal de limpieza y de recepción son muy agradables y serviciales

Cons:

El edificio es viejo y todos los días se iba la luz por lo menos 10 veces. La recepción del Wifi es mala. Las almohadas no son comodas.

2026-05-30 • via Nuitee