Hotel Catalina

Hotels
8.6 (1780 reviews)
Calle Doctor Lavista 21 Colonia Doctores , Mexico City , MX
+52 55 5578 0700

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Noise from street
Room temperature issues
Cleanliness in some areas

Categories

Cleanliness
8.48
Overall sentiment is positive, though a few mentions of areas needing cleaning.
Service
9.05
Staff received multiple compliments for their friendliness and helpfulness.
Location
8.59
Generally praised for convenience, but some noted noise issues nearby.
Room Quality
8.34
Comfortable beds but issues with noise and room temperatures reported.
Amenities
8.27
Positive remarks about amenities; some functionality issues noted.
Value for Money
8.73
Guests felt it offered good value for the price.
Food and Beverage
8.68
Appreciated for diversity and quality, no major complaints.
Overall Experience
8.65
Overall experiences were positive, with a few issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Convenient Location and Amenities

Hotel Catalina, located in Mexico City just 1.4 km from The Museum of Fine Arts, offers a comfortable stay with a shared lounge, free private parking, and a terrace. The 3-star hotel provides a tour desk, luggage storage, 24-hour front desk, airport transfers, room service, and complimentary WiFi for guests' convenience.

Modern Rooms and Entertainment

Each room at Hotel Catalina is furnished with a TV and a safety deposit box. Some rooms even feature a Blu-ray player for entertainment. Guests can relax with quality bed linen and towels provided in every room.

Nearby Attractions and Accessibility

Explore nearby attractions like Palacio de Correos, Museo de Arte Popular, and Museo de Memoria y Tolerancia. With Benito Juarez International Airport just 9 km away, Hotel Catalina ensures easy accessibility for travelers.

Ready to experience comfort and convenience at Hotel Catalina? Book your stay now!

Important information:

Group policies will apply for reservations of 5 rooms or more. The property will contact you when this apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 1780 reviews
Cleanliness: 8.48
Service: 9.05
Location: 8.59
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 8.65
K
Koh • family_with_children • mx
9
2026-09-14 • via Nuitee
B
Binbin • couple • us
8
还不错
Pros:

床很软

Cons:

比较旧

2026-09-10 • via Nuitee
A
Adriana Beatriz • solo_traveller • mx
9
2026-09-09 • via Nuitee
J
Juan José • solo_traveller • mx
1
2026-09-02 • via Nuitee
M
Myra • family_with_children • us
7
It was comfortable but city life is noisy.
Pros:

Clean

Cons:

N/A

2026-09-01 • via Nuitee
D
Domingo z • couple • us
5
No muy buena
Pros:

El personal muy amable

Cons:

Se va la luz eso es desagradable !!!! Y la comida no muy buena

2026-08-28 • via Nuitee
D
Daniel • couple • us
9
2026-08-27 • via Nuitee
C
Claudia • couple • mx
10
2026-08-26 • via Nuitee
H
Huerta • solo_traveller • mx
5
Nadie se hizo responsable
Pros:

La ubicación

Cons:

Que hubo fallas en la luz, a causa de la lluvia y por ello el internet estaba fallando, la lluvia cesó y el internet nunca se restableció y sólo me dijeron no está en nuestras manos la situación presente, y mi trabajo no lo pude realizar.
Y para colmo el control remoto de la tv no funcionaba correctamente.

2026-08-22 • via Nuitee
J
Jose Antonio • couple • mx
8
Confortable
Pros:

Los extras de la habitación

2026-08-22 • via Nuitee
G
Giuseppe • family_with_children • it
10
2026-08-17 • via Nuitee
C
cortes ojeda • couple • mx
10
Pros:

LA HBITACION ES MUY COMODA, EL PERSONAL SIEMPRE FUE MUY AMABLE Y LA UBICACION DEL HOTEL NOS PERMITIA IR A VARIOS LUGARES SIN TENER QUE RECORRER GRANDES DISTANCIAS. NUESTRA VISITA EN LA CIUDAD FUE DE LO MEJOR.

Cons:

QUE LA SECADORA DE LA HABITACION NO SERVIA

2026-08-12 • via Nuitee
I
Ingrid • solo_traveller • br
7
2026-08-12 • via Nuitee
D
Daniel • extended_group • us
9
Pros:

Friendly front desk person

2026-08-11 • via Nuitee
S
Silvia Mariana • solo_traveller • mx
10
Bien pero falta amenidades que dan plus
Pros:

El baño con tina excelente

Cons:

Todo me gustó

2026-08-07 • via Nuitee
P
Peña • solo_traveller • mx
10
Pros:

Ubicación céntrica, estación Salto de Agua y Doctores a 2 cuadras. Personal muy amable y servicial, excelente atención.

2026-08-05 • via Nuitee
G
Gabriela • couple • do
10
2026-08-04 • via Nuitee
E
Elda Paulina • solo_traveller • mx
8
Pros:

Habitación muy cómoda, calidad-precio

Cons:

Que el Internet fallaba mucho y se escuchaba ruidos "extraños" provenientes de otras habitaciones 😅

2026-08-04 • via Nuitee
M
Maxim • solo_traveller • ru
4
Pros:

Good location, next to city centre. Very clever stuff. Everyday cleaning. Good price.

Cons:

Noise! Hotel walls made from paper. You can hear everything what's going on in hotel and street. Loud talking at evening, motorcycle running, music etc. You can't sleep from that noise.
There are NO A/C, refrigerator, kettle in the room. Non-comfortable bed and pillows.

2026-08-02 • via Nuitee
S
Santiago • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Fallos en la conectividad de la habitación

2026-07-16 • via Nuitee