Hotel Catalina

Hotels
8.6 (1718 reviews)
Calle Doctor Lavista 21 Colonia Doctores , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Noise from street
Room temperature issues
Cleanliness in some areas

Categories

Cleanliness
8.48
Overall sentiment is positive, though a few mentions of areas needing cleaning.
Service
9.05
Staff received multiple compliments for their friendliness and helpfulness.
Location
8.59
Generally praised for convenience, but some noted noise issues nearby.
Room Quality
8.34
Comfortable beds but issues with noise and room temperatures reported.
Amenities
8.27
Positive remarks about amenities; some functionality issues noted.
Value for Money
8.73
Guests felt it offered good value for the price.
Food and Beverage
8.68
Appreciated for diversity and quality, no major complaints.
Overall Experience
8.65
Overall experiences were positive, with a few issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:12

Property Description

Convenient Location and Amenities

Hotel Catalina, located in Mexico City just 1.4 km from The Museum of Fine Arts, offers a comfortable stay with a shared lounge, free private parking, and a terrace. The 3-star hotel provides a tour desk, luggage storage, 24-hour front desk, airport transfers, room service, and complimentary WiFi for guests' convenience.

Modern Rooms and Entertainment

Each room at Hotel Catalina is furnished with a TV and a safety deposit box. Some rooms even feature a Blu-ray player for entertainment. Guests can relax with quality bed linen and towels provided in every room.

Nearby Attractions and Accessibility

Explore nearby attractions like Palacio de Correos, Museo de Arte Popular, and Museo de Memoria y Tolerancia. With Benito Juarez International Airport just 9 km away, Hotel Catalina ensures easy accessibility for travelers.

Ready to experience comfort and convenience at Hotel Catalina? Book your stay now!

Important information:

Group policies will apply for reservations of 5 rooms or more. The property will contact you when this apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1718 reviews
Cleanliness: 8.48
Service: 9.05
Location: 8.59
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 8.65
P
Peslat • solo_traveller • mx
10
Buena experiencia
Pros:

El espacio es limpio, el personal atento, una zona tranquila.

Cons:

El wifi falló y tenía actividades de trabajo

2026-04-17 • via Nuitee
H
hiromasa • solo_traveller • ca
7
Cons:

Wi-Fiが繋がらない

2026-04-17 • via Nuitee
H
Hugo Daniel • solo_traveller • mx
9
Pros:

Todo el hotel

Cons:

El servicio de internet, no pude ver la TV

2026-04-16 • via Nuitee
C
Camila • couple • br
8
2026-04-16 • via Nuitee
A
Alfredo • solo_traveller • us
10
2026-04-14 • via Nuitee
N
Nagore • couple • es
7
Pros:

Habitacion espaciosa, sobretodo el baño y la ducha.
Lo utilizamos para hacer noche al lado del aeropuerto, para eso la ubicacion es ideal.

Cons:

La cama durisima, parecia una tabla… la almohada tambien dejaba mucho que desear

2026-04-12 • via Nuitee
D
Daniel • family_with_children • mx
9
2026-04-05 • via Nuitee
E
Ernesto • family_with_children • mx
7
Pros:

La ubicación

Cons:

El agua del jacuzzi se veía amarilla además de que el jacuzzi no funcionaba muy bien me parece que debería ser más barato

2026-04-05 • via Nuitee
M
Marco Antonio • family_with_children • mx
9
Pros:

Buena zona,cercana a el zocalo.

Cons:

Los alimentos que ofrecen.

2026-04-04 • via Nuitee
X
Xime C • family_with_children • mx
7
Pros:

Tiene linda fachada, el personal es amigable.

Cons:

Tristemente me encontre con una habitacion sucia, los jabones los reutilizan ya que al abrir uno "nuevo" tenia pegados dentro cabellos negros. Las sabanas lo mismo tenian cabellos cortos negros. No quisimos hacer escandalo porque llegamos muy tarde.

2026-04-04 • via Nuitee
R
Ricardo • couple • es
8
2026-04-02 • via Nuitee
C
Carlos • solo_traveller • mx
2
No funciona jacuzzy
Cons:

No funcionaba el jacuzzy nada me gustó

2026-03-24 • via Nuitee
M
Malespin • family_with_children • cr
10
Pros:

La calidad de atención al personal

Cons:

No

2026-03-24 • via Nuitee
S
Sergey • family_with_children • ua
8
2026-03-23 • via Nuitee
M
Martha • family_with_children • mx
8
Pros:

Su ubicación.

Cons:

Que no tuviera restaurant.

2026-03-19 • via Nuitee
O
OLANIYI VICTOR • solo_traveller • mx
8
Awesome
Pros:

The location is good and the staff are courteous

Cons:

They don’t have fridge

2026-03-19 • via Nuitee
M
Miguel Ángel • couple • ar
9
aceptable
Pros:

personal muy amable y atento a cualquier inquietud

Cons:

muy mala la conectividad

2026-03-18 • via Nuitee
C
Carlos • family_with_children • mx
9
Pros:

Servicio y ubicación

Cons:

Nada

2026-03-18 • via Nuitee
J
jean claude • family_with_children • fr
10
Pros:

Tout. C'est un sans faute. J'ai eu deux petits soucis qui ont été réglés le temps que je pose ma question. C'est proche du.centre historique et les prestations sont de qualité . Merci aux deux réceptionnistes pour leur efficacité et leur gentillesse

Cons:

Neant

2026-03-16 • via Nuitee
L
LUÍS DE FREITAS • solo_traveller • pt
10
Excelente
Pros:

Excelente. O quarto é confortável e silencioso. Os funcionários da recepção são profissionais, competentes e cordiais. Algumas funcionárias que trazem o pequeno almoço não têm educação nem cortesia para lidar com os hóspedes. Foi necessário pô-las no seu lugar (lamentável).

Cons:

De algumas funcionárias que acham que mandam nos hóspedes!

2026-03-16 • via Nuitee