Miller & Carter Heaton Chapel by Innkeeper's Collection

Hotels
8.1 (2220 reviews)
Miller and Carter Heaton Chapel, 271 Wellington Road North , Manchester , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Cleanliness issues
Need for room renovations

Categories

Cleanliness
7.49
Some reviews mention cleanliness issues, including mould and dust.
Service
8.96
Many reviews highlight exceptionally helpful and friendly staff.
Location
8.5
Multiple reviews appreciate the conveniently located hotel.
Room Quality
7.45
Some guests mention the need for room makeovers and small, hard beds.
Amenities
7.98
Amenities like free parking and the breakfast are appreciated, though some expressed disappointment with no lift.
Value for Money
7.44
Some guests feel it's not the best value for money given certain issues.
Food and Beverage
8.99
Numerous guests praised the breakfast and food quality.
Overall Experience
7.96
Guests generally had a good experience despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Convenient Location
Located just a 5-minute walk from Heaton Chapel Railway Station, Innkeeper's Hotel Stockport Heaton Chapel offers easy access to transportation options and nearby attractions.

Comfortable Accommodation
Each room is well-equipped with a work desk, tea and coffee making facilities, and a modern en suite bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Dining and Exploration
Indulge in a delicious meal at the on-site Miller & Carter steakhouse or explore nearby attractions such as Stockport air-raid shelters, Bramall Hall, and the Hat Museum, all just a short distance away.

Book now for a memorable stay at Innkeeper's Hotel Stockport Heaton Chapel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2220 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.99
Overall Experience: 7.96
N
Norrie • solo_traveller • gb
10
2026-06-14 • via Nuitee
P
Paul • solo_traveller • gb
8
Good VFM hotel with excellent staff and breakfast
Pros:

Easily accessible location. The staff were excellent; friendly and helpful, Sadly, I didn’t get a chance to use the leisure facilities. Single room was fine and shower room clean and foacious. Very nice breakfast.

Cons:

The room I had was super hot; radiator and heated towel rail on. Duvet was quite hot.

2026-06-13 • via Nuitee
J
Julie • solo_traveller • gb
9
Great location
Pros:

The room was clean and spacious and the bed very comfortable

Cons:

Toilet lid was broken on arrival but fixed the next day without us reporting it

2026-06-10 • via Nuitee
D
Darren • extended_group • gb
9
2026-06-10 • via Nuitee
K
Katherine • solo_traveller • gb
8
Pros:

Staff were friendly. Breakfast was great.

Cons:

Sheets were fresh but poor quality making for a sweaty night

2026-06-10 • via Nuitee
N
neil • solo_traveller • gb
6
Cons:

Broken toilet seat, shower control came off, flaking paint on bathroom ceiling, usb in all sockets not working.

2026-06-09 • via Nuitee
R
Russell • solo_traveller • gb
8
Great stay, Fantastic value for money
Pros:

Rooms were clean and tidy and obviously with an M&C downstairs the food was going to be excellent.

Cons:

The rooms have no A/C therefore if it were a warmer day they could have been a bit warm at night. Fans were provided, but if it were a hot day then it could have been less comfortable.

2026-06-08 • via Nuitee
R
Rafal • extended_group • gb
8
Hotel is in a good location within walking distance to o the train station and quick ride by uber to speedway stadium!
Pros:

Convenient location for our stay

2026-06-08 • via Nuitee
S
Sally • solo_traveller • gb
10
2026-06-08 • via Nuitee
S
Susan • solo_traveller • gb
7
Nice stay. Staff very friendly and helpful. I have booked my stay over the Christmas period.
Pros:

Bed was very comfortable. Room was adequate. It was spotlessly clean. Shower was very good.

Cons:

Room was very small. I had to leave before breakfast started.

2026-06-05 • via Nuitee
F
Foy • solo_traveller • ie
10
Pros:

Everything

2026-06-04 • via Nuitee
L
LeeAnne Kidney • solo_traveller • ie
10
Pros:

Beautiful hotel, lovely pleasant clean rooms, food was fab, especially the fish n chips. Bus service right beside the hotel, lovely outdoor area to sit, eat n drink.

Cons:

Couldn't access drinking water during the night

2026-06-04 • via Nuitee
J
Julie • couple • gb
5
Convenient for one night stay
Pros:

Price and location

Cons:

Stairs leading to the room needed cleaning . The building looked very worn and tired

2026-06-04 • via Nuitee
S
shaun • solo_traveller • nl
6
Needs airco
Pros:

It suited my location needs

Cons:

The single room was tiny and I couldn’t sleep as there was no airco. Very very claustrophobic

2026-06-04 • via Nuitee
A
Anitha • couple • gb
7
I will stay here again if I go back to Manchester in colder months
Pros:

Location. It was quiet . Good car parking facilities .

Cons:

It was too hot in the room . Although there was a smalll table fan we couldn’t sleep till early hrs as it was a hot day .

2026-06-01 • via Nuitee
B
Bamba68 • solo_traveller • gb
9
Pros:

Convenient location

Cons:

Not much selection for breakfast

2026-06-01 • via Nuitee
C
Christine • solo_traveller • gb
9
2026-05-31 • via Nuitee
G
Garry • family_with_children • gb
7
2026-05-29 • via Nuitee
T
Tom • couple • gb
9
2026-05-26 • via Nuitee
D
darrell • solo_traveller • gb
7
Pros:

The food and location

Cons:

Heat in the rooms. No air con or ventilation. Couldn't sleep., couldn't even open a window.

2026-05-25 • via Nuitee