Miller & Carter Heaton Chapel by Innkeeper's Collection

Hotels
8.1 (2073 reviews)
Miller and Carter Heaton Chapel, 271 Wellington Road North , Manchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Cleanliness issues
Need for room renovations

Categories

Cleanliness
7.49
Some reviews mention cleanliness issues, including mould and dust.
Service
8.96
Many reviews highlight exceptionally helpful and friendly staff.
Location
8.5
Multiple reviews appreciate the conveniently located hotel.
Room Quality
7.45
Some guests mention the need for room makeovers and small, hard beds.
Amenities
7.98
Amenities like free parking and the breakfast are appreciated, though some expressed disappointment with no lift.
Value for Money
7.44
Some guests feel it's not the best value for money given certain issues.
Food and Beverage
8.99
Numerous guests praised the breakfast and food quality.
Overall Experience
7.96
Guests generally had a good experience despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Convenient Location
Located just a 5-minute walk from Heaton Chapel Railway Station, Innkeeper's Hotel Stockport Heaton Chapel offers easy access to transportation options and nearby attractions.

Comfortable Accommodation
Each room is well-equipped with a work desk, tea and coffee making facilities, and a modern en suite bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Dining and Exploration
Indulge in a delicious meal at the on-site Miller & Carter steakhouse or explore nearby attractions such as Stockport air-raid shelters, Bramall Hall, and the Hat Museum, all just a short distance away.

Book now for a memorable stay at Innkeeper's Hotel Stockport Heaton Chapel!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2073 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.99
Overall Experience: 7.96
S
Stephen couple gb
9
2026-03-28 via Nuitee
I
Ian couple gb
7
Great food
Pros:

Location food

Cons:

2nd floor tough access

2026-03-28 via Nuitee
D
David solo_traveller gb
2
Disappointing and won’t return
Cons:

Rude curt staff on three occasions

2026-03-28 via Nuitee
S
Stephen solo_traveller gb
9
Good location friendly and helpful staff.
Pros:

Location was ideal for our commitment. Staff were excellent and really helpful. Good food

Cons:

Stairs to the second floor were a little steep.

2026-03-28 via Nuitee
B
Brian couple gb
4
Extremely disappointed!
Pros:

Bathroom very good, food very good!

Cons:

Not aware that the hotel had no lift, my wife has a bad knee, room on second floor not able/prepared to give us another room.

2026-03-27 via Nuitee
T
Tetiana family_with_children gb
1
Cons:

Customer service is rubbish . "Computer says no" type of service.

2026-03-27 via Nuitee
H
Helen solo_traveller gb
9
Pros:

Staff very helpful and welcoming. Food in restaurant very nice. Perfect location and rooms were clean warm and comfortable.

Cons:

I'm pleased my room was on first floor as the stairs to the second floor looked steep. There needs to be warnings about this as people with cases or mobility issues are going to struggle.

2026-03-26 via Nuitee
G
Greig solo_traveller gb
7
2026-03-26 via Nuitee
A
Andy solo_traveller gb
9
2026-03-25 via Nuitee
S
Sandi solo_traveller gb
6
Food as ever was wonderful 🤩 but sadly the accommodation was not up to parr with the reputation of the restaurant which
Pros:

The food was excellent as usual, that’s why I thought I would try staying, as it would save a drive. The staff were friendly and helpful! Bathroom/Shower was clean warm!

Cons:

Very narrow, steep staircase to the bedroom which was 2 stories up! Bedroom was dark and dingy,

2026-03-25 via Nuitee
M
Mohammad solo_traveller nl
5
2026-03-23 via Nuitee
L
Leon couple gb
10
Excellent stay will be back
Pros:

Everything very helpful staff food amazing lovely stay my second stay and won’t be my last x

Cons:

Nothing everything was great

2026-03-22 via Nuitee
A
Annette couple gb
10
Great place and highly recommend
Pros:

Clean comfortable friendly

Cons:

Nothing at all

2026-03-22 via Nuitee
S
STEPHEN couple gb
9
2026-03-21 via Nuitee
S
STEPHEN couple gb
9
2026-03-21 via Nuitee
M
Mark solo_traveller gb
9
2026-03-20 via Nuitee
S
STEPHEN couple gb
9
2026-03-19 via Nuitee
S
Stephanie family_with_children gb
7
Pros:

Location

Cons:

The breakfast! No cereals fresh fruit toast Danish pastrys

2026-03-19 via Nuitee
K
Károly couple hu
8
Ár-érték arányban megfelelő
Pros:

A konyha

Cons:

Kicsi volt a mosdókagyló

2026-03-18 via Nuitee
G
gary couple gb
8
Pros:

staff and location

Cons:

No lift

2026-03-17 via Nuitee