Miller & Carter Heaton Chapel by Innkeeper's Collection

Hotels
8.1 (2302 reviews)
Miller and Carter Heaton Chapel, 271 Wellington Road North , Manchester , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Cleanliness issues
Need for room renovations

Categories

Cleanliness
7.49
Some reviews mention cleanliness issues, including mould and dust.
Service
8.96
Many reviews highlight exceptionally helpful and friendly staff.
Location
8.5
Multiple reviews appreciate the conveniently located hotel.
Room Quality
7.45
Some guests mention the need for room makeovers and small, hard beds.
Amenities
7.98
Amenities like free parking and the breakfast are appreciated, though some expressed disappointment with no lift.
Value for Money
7.44
Some guests feel it's not the best value for money given certain issues.
Food and Beverage
8.99
Numerous guests praised the breakfast and food quality.
Overall Experience
7.96
Guests generally had a good experience despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Convenient Location
Located just a 5-minute walk from Heaton Chapel Railway Station, Innkeeper's Hotel Stockport Heaton Chapel offers easy access to transportation options and nearby attractions.

Comfortable Accommodation
Each room is well-equipped with a work desk, tea and coffee making facilities, and a modern en suite bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Dining and Exploration
Indulge in a delicious meal at the on-site Miller & Carter steakhouse or explore nearby attractions such as Stockport air-raid shelters, Bramall Hall, and the Hat Museum, all just a short distance away.

Book now for a memorable stay at Innkeeper's Hotel Stockport Heaton Chapel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 2302 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.99
Overall Experience: 7.96
A
Audrey N Alan • couple • gb
10
Great value for money
Pros:

Location clean spacious room brilliant professional friendly staff delicious food value for money

Cons:

There was t anything we didn’t like

2026-10-14 • via Nuitee
C
Charles • solo_traveller • fr
8
2026-10-13 • via Nuitee
P
Petri • family_with_children • gb
10
2026-10-11 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-10-11 • via Nuitee
J
Jenny • couple • gb
7
Perfect for Levenshulme!
Pros:

I was looking to go to Levenshulme and the location was 6 mins away on a straight road.
Staff were friendly, breakfast service and food good. If you want to head to the city, busses and train are nearby to save driving.

Cons:

Very small en-suite, micro sink and door almost hit radiator.

2026-10-11 • via Nuitee
P
philip • couple • au
7
Pros:

Location for funeral . Breakfast and dinner excellent

Cons:

Stairs

2026-10-10 • via Nuitee
E
Edward • couple • gb
10
Great place to stay for our night in Manchester, very clean and convenient for public transport
Pros:

Our room was very clean, with a comfy bed and a decent sized bathroom. Although the room was situated at the front of the hotel, the windows must have had very good insulation as there was very little road noise. The hotel was located right next to a bus stop and just around the corner from a railway station, so very convenient for using public transport to get around Manchester

2026-10-08 • via Nuitee
S
Scott • solo_traveller • gb
9
Good place to stay, convenient for City Centre route
Pros:

Room size was great & comfortable. Had everything we needed & plenty of parking

Cons:

Stairway is quite narrow

2026-10-08 • via Nuitee
C
Chris • couple • gb
9
2026-10-08 • via Nuitee
S
Stephen • couple • be
9
2026-10-07 • via Nuitee
T
Tracey • family_with_children • gb
5
Pros:

Building, location and staff were all great.

Cons:

Our only problem was the beds. We had a family room, the sofa bed was rock hard and the springs squeaked constantly keeping all 4 of us awake. The double bed was just as uncomfortable.

2026-10-07 • via Nuitee
S
Stephen • couple • be
9
2026-10-07 • via Nuitee
S
Stephen • couple • be
9
2026-10-07 • via Nuitee
E
Elaine • family_with_children • gb
9
Great stay will be back
Pros:

We didn’t have the breakfast , but evening meal was lovely

Cons:

Stairwell to rooms a bit worn and dated , room was very nice , clean modern and comfortable

2026-09-17 • via Nuitee
D
diane • solo_traveller • gb
8
Pros:

breakfast superb and freshly cooked.
location excellent for buses and trains
clean

Cons:

no comfortable area for "hotel guests to sit away from "pub/restaurant" activity

2026-09-17 • via Nuitee
M
Michael • couple • gb
3
Not the best and I have stayed in many hotels.
Pros:

The evening meal was good when it arrived. Service was very slow

Cons:

The room we were given. Advertised as twin bed room. It was an invilide room with wet room. Tiny sink about 2 foot off the floor with no plug. Red pull cords everywhere. Plus they started hoovering at about 4am for 30min or spo

2026-09-16 • via Nuitee
C
Chris • couple • gb
10
2026-09-16 • via Nuitee
D
Derek • couple • gb
8
Pros:

Good location
Clean

Cons:

Narrow stairs from level 1 to level 2

2026-09-16 • via Nuitee
A
AJ (Arthur) • couple • ie
8
2026-09-16 • via Nuitee
W
William • couple • gb
10
Room was lovely very clean and staff was great
Pros:

Was very clean

Cons:

Nothing at all all great

2026-09-16 • via Nuitee