Miller & Carter Heaton Chapel by Innkeeper's Collection

Hotels
8.1 (2061 reviews)
Miller and Carter Heaton Chapel, 271 Wellington Road North , Manchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Cleanliness issues
Need for room renovations

Categories

Cleanliness
7.49
Some reviews mention cleanliness issues, including mould and dust.
Service
8.96
Many reviews highlight exceptionally helpful and friendly staff.
Location
8.5
Multiple reviews appreciate the conveniently located hotel.
Room Quality
7.45
Some guests mention the need for room makeovers and small, hard beds.
Amenities
7.98
Amenities like free parking and the breakfast are appreciated, though some expressed disappointment with no lift.
Value for Money
7.44
Some guests feel it's not the best value for money given certain issues.
Food and Beverage
8.99
Numerous guests praised the breakfast and food quality.
Overall Experience
7.96
Guests generally had a good experience despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Convenient Location
Located just a 5-minute walk from Heaton Chapel Railway Station, Innkeeper's Hotel Stockport Heaton Chapel offers easy access to transportation options and nearby attractions.

Comfortable Accommodation
Each room is well-equipped with a work desk, tea and coffee making facilities, and a modern en suite bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Dining and Exploration
Indulge in a delicious meal at the on-site Miller & Carter steakhouse or explore nearby attractions such as Stockport air-raid shelters, Bramall Hall, and the Hat Museum, all just a short distance away.

Book now for a memorable stay at Innkeeper's Hotel Stockport Heaton Chapel!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2061 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.99
Overall Experience: 7.96
N
Nabila couple gb
10
Friendly staff and always a pleasant stay
Pros:

Amazing staff always let me have a late check out

Cons:

The pillows are not great

2026-02-15 via Nuitee
M
Melanie family_with_children gb
10
2026-02-14 via Nuitee
C
Clare solo_traveller gb
10
Comfortable and staff friendly and helpful
Pros:

Very comfortable bed, very clean room, plenty of choice to make a hot drink in the room.
Facilities in bar and restaurant excellent and staff very helpful

Cons:

Everything was excellent

2026-02-14 via Nuitee
G
Gerard solo_traveller gi
10
2026-02-11 via Nuitee
G
Grace solo_traveller gb
2
Pros:

The tv

Cons:

The bed, shower & staff

2026-02-10 via Nuitee
A
Anne solo_traveller gb
8
2026-02-10 via Nuitee
K
Keith couple gb
7
Perfect for what we needed and would happily stay again
Pros:

The location worked really well for what we needed meeting up with friends close to the train station and local attractions.
The room was spacious, clean and comfortable and shower was nice too.
Staff were all friendly, we opted for the breakfast which was lovely too,

Cons:

Nothing

2026-02-09 via Nuitee
H
Hulme couple gb
1
2026-02-09 via Nuitee
M
Matt couple gb
9
2026-02-09 via Nuitee
C
Carson solo_traveller gb
9
Handy to get to from train
Pros:

Liked the shower

Cons:

Trying to check it.
Staff told me to wait in queue for restaurant, then I was told to go to bar. Then I was told to go to the check in desk.
This took about ten minutes to get checked in even though I did the quick check in online.
I

2026-02-08 via Nuitee
K
Keiran solo_traveller gb
10
2026-02-08 via Nuitee
S
Steve solo_traveller gb
7
A wearing hotel but good value for money
Pros:

Menu was fantastic

Cons:

Volume on TV was U/S but not too much of an issue. Sink in bathroom was was too small to be of any use.

2026-02-08 via Nuitee
R
Rhonda family_with_children gb
10
Lovely comfortable stay
Pros:

The room was clean, comfortable and toasty warm!
The breakfast staff were exceptionally helpful and polite.

Cons:

Nothing

2026-01-31 via Nuitee
F
faye couple gb
10
2026-01-30 via Nuitee
L
Liam solo_traveller gb
9
2026-01-28 via Nuitee
J
Julie couple gb
8
It was only a 1 night stop as we had an early flight from Manchester airport the following morning.
Pros:

Staff friendly and informative. Room was clean and had everything needed for comfortable stay.

Cons:

The room was on the second floor accessed by some very steep stairs. Difficult getting the suitcase up the stairs. There was also a strange smell which was in the corridor, although room was ok.

2026-01-27 via Nuitee
T
Toounique couple gb
8
2026-01-27 via Nuitee
N
Nicola Taylor1992 family_with_children gb
10
2026-01-27 via Nuitee
M
michael couple gb
8
Cons:

Could have tea in the room not just coffee.

2026-01-26 via Nuitee
J
john solo_traveller gb
10
Amazing welcoming staff
Pros:

The location was good, the food was amazing - especially the breakfast but the staff were very welcoming which in my experience really makes the difference. Will definitely be staying there again. Highly recommended

Cons:

Shower over flowed

2026-01-26 via Nuitee