Hotel Arizona

Hotels
7.6 (119 reviews)
Avenida de la Republica, 20. Colonia Tabacalera , Mexico City , MX
+52 55 5546 2855

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable room
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.18
Found cleanliness issues, including dirt under beds and aggressive service staff.
Service
7.15
Service was inconsistent, with some positive mentions but significant complaints about attitude.
Location
9.19
Location is excellent, close to major avenues and amenities.
Room Quality
7.14
Room quality acceptable, but some complaints about the state of the facilities.
Amenities
7.67
Basic amenities available and generally satisfy requirements.
Value for Money
8.13
Good value for the price considering various factors discussed.
Food and Beverage
7.68
No specific comments on food and beverage, rated as standard.
Overall Experience
8.65
Overall experience was generally positive, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:59

Property Description

Prime Location
Hotel Arizona, ideally located in the heart of Mexico City's Reforma district, offers easy access to popular attractions like Museo de Arte Popular, The Museum of Fine Arts, and the United States Embassy, all within a short distance.

Comfortable Rooms
Each room at our 3-star hotel is equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Some rooms even offer stunning city views for a memorable stay.

Convenient Services
Enjoy the convenience of room service and a 24-hour front desk during your stay at Hotel Arizona. Rest assured in our non-smoking property, just 1.5 km from Museo de Memoria y Tolerancia.

Experience the best of Mexico City at Hotel Arizona. Book your stay now to indulge in comfort and convenience.

Important information:

Please note that a deposit of the first night will be required at least 2 days prior to your arrival. The property will contact you after booking with bank details.

Please not that reservations of 8 rooms or more need to be made a month in advance an a deposit of the first night will be required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 119 reviews
Cleanliness: 5.18
Service: 7.15
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.65
S
Saydi de la Rosa • couple • mx
5
Pros:

La ubicación

Cons:

Que es un hotel pero lo usan como motel de paso

2026-10-24 • via Nuitee
S
Saydi de la Rosa • couple • mx
4
Pros:

La ubicación

Cons:

Tiene forma de motel

2026-10-24 • via Nuitee
H
Hiliana • solo_traveller • mx
5
No me gusto la atencion en el lobby el señor era muy despota, le preguntaba algo y nada sabia
Pros:

Lo único bueno es la ubicación

Cons:

la limpieza no me gusto, ahí decía que había aire acondicionado y no había, era un ventilador ruidoso, las de limpieza se la pasaban con su música a todo volumen por los pasillos

2026-10-23 • via Nuitee
W
William Antonio • family_with_children • mx
7
cercana a todo, algo cómoda y de precio justo.
Pros:

Muy buena ubicación, céntrica, cerca de todo, metro, metrobus, y de muchas formas de transporte para poder conocer con mayor comodidad varios lugares sin problema.

Cons:

Los cuartos aun que están limpios no huelen bien, quizá ya sean las alfombras muy viejas, igual la TV no funciona bien falla muchísimo y lo que si esta algo descuidado es el baño.

2026-10-23 • via Nuitee
M
Magdaleno Cruz • extended_group • mx
6
Reseña en hotel Arizona
Pros:

La ubicación

Cons:

Que las fotos que muestran en la plataforma son muy distintas a como en verdad se encuentran las instalaciones. En cuanto a la limpieza también considero no es la mejor

2026-10-19 • via Nuitee
D
Darlam • solo_traveller • br
5
2026-10-19 • via Nuitee
G
GUSTAVO ISUI • solo_traveller • mx
5
Pros:

Buena ubicación.

Cons:

Demasiado ruido de afuera, toda la noche hubo ruido de motos y policías y ambulancias, no pude dormir :(

2026-10-12 • via Nuitee
I
Iris Topi • family_with_children • ca
1
PLEASE AVOID THIS PLACE
Pros:

Location

Cons:

This is a MOTEL... not a hotel.

Once we checked in it looked ... sorry for the word but like a literal sex motel from the 80s.
A broken coffee machine at the reception with unclean carpeted floors, a horrible humidity/old furniture smell and a questionable elevator.

The rooms smelt horrible and one of our rooms had cigarette burns on the sheets and the pillow cases were not clean.
None of the 3 rooms we booked had towels. Just a hand towel in the dirty washroom with an open hand soap that .... looked used and a quarter of a roll of toilet paper.

The rooms had a smell of humidity and the sheets had stains on them. Also, none of the rooms have natural light like advertised and the "window photos" they have uploaded DO NOT LOOK like that in reality as they are not facing any palm trees, which means they are all curated / AI photos.

I will upload photos and videos to show the reality of this place that is COMPLETELY different from what they have uploaded. Their photos are 100% AI and not real.
None of the rooms looked even close to what they have uploaded.

If you are travelling with family, women or spouses, please avoid this place like the plague.
The better use for this place is a "day use"... if you know what i mean.

2026-10-09 • via Nuitee
J
juela • solo_traveller • ca
1
we left within the 1st hour of checkin
Pros:

pics dont match the real rooms. the rooms are in a super old conditions.

Cons:

fake advertising

2026-10-07 • via Nuitee
V
Valeria • family_with_children • mx
1
2026-10-07 • via Nuitee
M
Miranda • solo_traveller • mx
6
Pros:

La ubicación es muy buen y la atencion del personal

Cons:

Las instalaciones ya muy obsoletas, el servicio se limpieza a la habitacion es mala, no sacan la basura, le escucha todo el ruido de las otras habitaciones

2026-09-18 • via Nuitee
M
Moreno Hüsser • solo_traveller • ch
8
2026-09-18 • via Nuitee
H
HECTOR EDUARDO • family_with_children • mx
8
Buena
Pros:

La ubicacion esta excelente por que hay todo tipo de transporte

Cons:

No hay opinion todo bien dentro de lo general

2026-09-15 • via Nuitee
S
sineesh • solo_traveller • mx
1
Pros:

Area the hotel located was nice

Cons:

I did not stay at property. Once I sae the room, just vacate immediatly. The smell in the room is so suffocating. Also there is no lock inside and no proper ventilation.

2026-09-14 • via Nuitee
D
Daniela Gtz. • solo_traveller • mx
3
Cons:

Las instalaciones están viejas y descuidadas

2026-09-14 • via Nuitee
C
Claudia Marlen • solo_traveller • mx
9
2026-09-13 • via Nuitee
M
MARIBEL • family_with_children • mx
7
Está bien la ubicación pero la estancia no es agradable
Pros:

Solo la ubicación

Cons:

Toda la noche hicieron ruido en el pasillo y no dejaron dormir, no hay personal que este al pendiente de la tranquilidad del cliente

2026-09-12 • via Nuitee
S
Sanchez • solo_traveller • mx
9
Pros:

El personal muy amable, buena ubicación y precios accesibles

2026-09-11 • via Nuitee
F
Fabrizio • extended_group • it
8
Era l'inizio della vacanza e abbiamo sfruttato tutto il tempo per ottime escursioni e visite.
Pros:

La posizione è abbastanza comoda per recarsi in centro anche a piedi, camere ordinate e pulite come da aspettative.

Cons:

nulla da segnalare

2026-09-03 • via Nuitee
J
Jonathan Michelle • solo_traveller • mx
10
Pros:

Todo

Cons:

El precio por qué me cobraron 200 de más

2026-08-27 • via Nuitee