City Express Plus by Marriott Ciudad de México Mundo E

Hotels
•
City Express
8.5 (163 reviews)
Av. Cuauhtemoc No 1700 , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location near shopping
Friendly and attentive staff
Cons:
Inadequate cleanliness
Poor breakfast options and timing

Categories

Cleanliness
7.83
Several mentions of unclean rooms and issues with linens.
Service
9.3
Excellent attention from staff and willingness to meet guest needs.
Location
9.34
Well-located near commercial areas, though challenging for sightseeing in the city.
Room Quality
7.29
Rooms lack adequate lighting and ventilation; complaints about comfort.
Amenities
8.82
Standard amenities offered, but some issues reported with function.
Value for Money
8.78
Good price-quality relationship mentioned by multiple reviews.
Food and Beverage
7.83
Breakfast offerings low quality and service timing inconsistent.
Overall Experience
8.8
Mixed reviews but generally positive with some significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:05

Property Description

Convenient Location:
Located in the Tlalnepanlta de Baz district, City Express Plus by Marriott Mundo E is within easy reach of major attractions such as the National Museum of Anthropology, Chapultepec Forest, and The Angel of Independence.

Modern Amenities:
Enjoy a comfortable stay with air-conditioned rooms featuring free WiFi and private bathrooms. The hotel also offers a fitness center, ironing facilities, and a business center to cater to all your needs.

Exceptional Service:
Experience top-notch service with a 24-hour front desk ready to assist you throughout your stay. Whether you're here for business or leisure, City Express Plus ensures a hassle-free and enjoyable visit.

Book your stay at City Express Plus by Marriott Mundo E for a memorable experience in Mexico City!

Important information:

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 163 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
A
Aracely • solo_traveller • mx
10
2026-03-20 • via Nuitee
I
Islas • couple • mx
8
Pros:

Bueno

Cons:

que no tiene estacionamiento

2026-03-19 • via Nuitee
F
Federico • solo_traveller • mx
9
2026-03-19 • via Nuitee
J
Juliana • family_with_children • mx
10
Muy amable el personal
Pros:

Ubicación

Cons:

Todo me gustó

2026-03-17 • via Nuitee
A
Ahumada • family_with_children • mx
10
2026-03-17 • via Nuitee
J
Juan Carlo • family_with_children • mx
10
2026-03-16 • via Nuitee
L
Loo • family_with_children • mx
10
Pros:

Comodidad de las almohadas

Cons:

Ningún comentario

2026-03-10 • via Nuitee
R
Rodrigo • solo_traveller • br
10
2026-03-07 • via Nuitee
A
Aguilar • couple • nl
6
Fair
Pros:

Localization

Cons:

Minimal services.

2026-03-04 • via Nuitee
N
Natalia • solo_traveller • co
3
Buen hotel con una experiencia incómoda particular
Pros:

El hotel está muy bien equipado, las habitaciones son cómodas. El gimnasio es algo pequeño y poco equipado, pero funciona. El desayuno que viene ofrecido con la habitación es bastante básico, me parece insuficiente y solo se tiene acceso a un desayuno adecuado con un costo adicional. El acceso directo al centro comercial Mundo E es bastante conveniente.

Cons:

Además del gimnasio y el desayuno que ya mencioné anteriormente, debo mencionar una situación muy incómoda que me sucedió. La noche del 27 de febrero sufrí un intento de extorsión en donde se hicieron pasar por la gerencia del hotel para llamarme a mi teléfono personal. Desde mi ingenuidad creí que realmente era la gerencia del hotel y recibí la llamada la cual luego terminó en una solicitud de dinero a cambio de no hacerme daño. Lo que me genera dudas es de donde obtuvieron mis datos los criminales y una de mis opciones es el hotel. No es una denuncia directa porque no tengo la certeza, pero ante la duda, me abstendré de regresar a este hotel.

2026-03-02 • via Nuitee
C
Cristina • family_with_children • ch
10
2026-02-28 • via Nuitee
A
AbsoleT • family_with_children • mx
10
Cool
Pros:

En realidad todo estuvo súper mi estancia

Cons:

Nada todo cool

2026-02-24 • via Nuitee
J
JESUS EMMANUEL • solo_traveller • mx
9
Buen servicio, excelente personas y muy buen trato.
2026-02-11 • via Nuitee
L
Leopoldo • family_with_children • mx
10
Pros:

Muy agradable

Cons:

Todo bien

2026-01-31 • via Nuitee
J
JOSE AGUSTIN • solo_traveller • mx
10
2026-01-31 • via Nuitee
R
Rodrigo • couple • br
10
2026-01-29 • via Nuitee
R
Rodrigo • couple • br
10
2026-01-29 • via Nuitee
J
Jannete • solo_traveller • mx
7
For short trips is good
Pros:

The location

Cons:

Bed is kinda uncomfortable

2026-01-29 • via Nuitee
N
NOE • couple • mx
10
2026-01-28 • via Nuitee
M
marcela arely • family_with_children • mx
10
2026-01-25 • via Nuitee