Hotel RJ Querétaro

Hotels
6.6 (690 reviews)
Invierno 21, Colonia Centro , Querétaro , mx

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Tour desk
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.56
Many reviews indicate poor hygiene, with mentions of dirty rooms and inadequate cleaning.
Service
8.03
Staff were noted to be friendly and accommodating, although mixed experiences were reported.
Location
8.57
Centrally located with good access to nearby amenities.
Room Quality
6.02
Reports of cramped, ill-maintained rooms with insufficient lighting.
Amenities
5.55
Limited amenities with complaints regarding the quality of bathroom facilities.
Value for Money
6.51
Average value perception, considering the location but many complaints about conditions.
Food and Beverage
7.06
No significant mentions, thus assumed average for similar hotel tiers.
Overall Experience
6.53
Overall mixed feelings due to numerous negative experiences overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:16

Property Description

Charming Hotel near Aqueduct with Free WiFi

Elegant Rooms with Seating Area

Discover a stay at Hotel RJ Querétaro, located near the iconic Aqueduct. Experience comfortable rooms with a seating area and stylish decor in light tones, perfect for relaxation after a day of exploring.

Convenient Tour Desk for Activity Arrangements

Let us assist you in planning your adventures with our tour desk services. Whether it's exploring the city center or visiting nearby attractions, we've got you covered with convenient activity arrangements.

Surrounded by Culinary Delights and UNESCO Garden

Indulge in a culinary journey at the various restaurants surrounding our hotel. Don't forget to visit the UNESCO garden just across from the property, adding a touch of nature to your stay.

Book now for an unforgettable stay at Hotel RJ Querétaro!

Important information:

Please note that hot water may sometimes run out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 690 reviews
Cleanliness: 4.56
Service: 8.03
Location: 8.57
Room Quality: 6.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 7.06
Overall Experience: 6.53
L
Laura Mireya • solo_traveller • mx
8
2026-03-24 • via Nuitee
J
Juarez • family_with_children • mx
8
2026-03-22 • via Nuitee
M
María Dolores • family_with_children • mx
7
2026-03-21 • via Nuitee
R
Robles • couple • mx
7
Fue corta y buena, buen relación precio calidad
Pros:

La ubicación y el precio es bueno

Cons:

Para ingresar debes hablar siempre al personal

2026-03-16 • via Nuitee
T
Tapia • family_with_children • mx
8
Pros:

Sirve justo para lo que es

Cons:

No tiene nada que ver con las fotos

2026-03-13 • via Nuitee
A
Auditivo • family_with_children • mx
8
Pros:

Amplio espaxio

Cons:

Encontré un papel sanitario que había.sido mojado y ya estaba seco en medio de las sábanas.

2026-03-12 • via Nuitee
J
Juarez • family_with_children • mx
8
2026-03-11 • via Nuitee
C
Castellanos Mercado • solo_traveller • mx
5
Útil como hotel de paso
Pros:

No hubo desayuno

Cons:

Había chinches y me picó en la mano

2026-03-10 • via Nuitee
B
Brito • family_with_children • mx
8
2026-03-08 • via Nuitee
S
Servin • family_with_children • mx
8
2026-03-04 • via Nuitee
C
Castro • family_with_children • mx
8
Pros:

Todo

Cons:

Nada

2026-03-03 • via Nuitee
G
German • family_with_children • mx
5
Tenía chinches
Cons:

Había chinches

2026-02-28 • via Nuitee
R
Ramirez Saucedo • couple • mx
7
Pros:

Que mi habitación es independiente de el hotel

Cons:

Tener que molestar al personal para abrir la puerta

2026-02-11 • via Nuitee
G
Gabriel • family_with_children • mx
9
Calidad-precio
Pros:

La ubicación, cerca de parques, restaurantes, tiendas de conveniencia y más

Cons:

El cuarto guarda el frío y si no estás acostumbrado pueda generar molestias

2026-02-08 • via Nuitee
E
Elena • family_with_children • mx
10
Pros:

Excelente personal muy atentos

2026-01-25 • via Nuitee
C
Castro • family_with_children • mx
8
2026-01-25 • via Nuitee
H
hernandez • family_with_children • mx
6
Pros:

Que no te molestan y hay privacidad

Cons:

Un poco sucio

2026-01-16 • via Nuitee
M
Marcos • family_with_children • mx
8
Pros:

Centrico

Cons:

Mucho ruido

2026-01-13 • via Nuitee
E
Elena • family_with_children • mx
5
Pros:

La atención del personal de día y de noche muy atentos excelente

2026-01-13 • via Nuitee
E
Elena • family_with_children • mx
5
Pros:

La atención del personal excelente tanto de día como de noche

2026-01-13 • via Nuitee