Complex MONACO HOTEL & CASINO

Hotels
6.9 (27 reviews)
ул. Яна Войвода 1А ул. Яна Войвода 1А , Svilengrad , bg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Cons:
Bad bathroom odors
Old room conditions

Categories

Cleanliness
4.61
Bad smell from the bathroom and overall issues with odors in the hotel.
Service
8.58
The staff was very polite and accommodating.
Location
9.12
Good location, convenient for short stays.
Room Quality
5.57
Old rooms with maintenance issues.
Amenities
7.6
Standard quality for this hotel tier.
Value for Money
7.06
Average value for the price paid, room quality is lower than expected.
Food and Beverage
5.61
No breakfast included.
Overall Experience
7.08
The stay met some expectations but had several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:48

Property Description

Luxurious Casino Experience
Experience the thrill of staying at Complex MONACO HOTEL & CASINO, where luxury meets excitement with our on-site casino.

Modern Amenities and Comfort
Indulge in comfort with our well-appointed rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a terrace for a relaxing outdoor space.

Convenient Facilities
Enjoy the convenience of our restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi throughout the property.

Book your stay now at Complex MONACO HOTEL & CASINO for an unforgettable experience in Svilengrad.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 27 reviews
Cleanliness: 4.61
Service: 8.58
Location: 9.12
Room Quality: 5.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 5.61
Overall Experience: 7.08
C
CİHAT AKIN • couple • tr
5
2026-02-14 • via Nuitee
T
tülay • couple • tr
10
Pros:

Konumu

Cons:

Beklentimi karşıladı

2026-02-13 • via Nuitee
T
tülay • couple • tr
10
Pros:

Konumunu

Cons:

Beklentimi karşıladı

2026-02-13 • via Nuitee
T
Talal • couple • at
7
Thank you
2026-01-28 • via Nuitee
E
EMRE • extended_group • tr
10
2026-01-28 • via Nuitee
S
Sedat • extended_group • tr
7
2026-01-17 • via Nuitee
H
Hüseyinyalçın • solo_traveller • tr
6
Pros:

Sadece merkezde olmasi

Cons:

Fiyat

2026-01-15 • via Nuitee
A
Ada • couple • tr
8
Pros:

Dis fircasina kadar dusunmusler

Cons:

Banyo kapali olsa guzel olabilir

2026-01-14 • via Nuitee
G
Günnur • couple • tr
1
Hayal kırıklığı
Pros:

Otelin konumu çok güzel bir yerde sadece o kadar
Gerisi boş

Cons:

Çok eski bir otel odaları eski kapının altı bir parmak aralık dışarıdan sesler geliyordu
Yatakları konforsuz
Banyo çok kötü
Birde o otel için 25 euro depozit istiyorlar
Oteldeki eşyalar zaten kırık dökük neyine depozit alıyorlar anlamadım
Bulgaristan'da kaldığımız en kötü oteldi
Başka otellerde yer olmadığı için bir gece kaldık

2026-01-10 • via Nuitee
M
muharrem • couple • tr
10
2026-01-06 • via Nuitee
N
Nikolay • couple • bg
1
Като цяло престоят не отговори на базовите стандарти за комфорт, обслужване и сигурност на личните данни.
Cons:

При check-in рецепционистът направи снимки на личните ни карти със смартфон, като обясни, че това е изискване на мениджмънта. След като изразихме притеснение относно защитата на личните данни, той показа, че в телефона му има снимки на документи и на други гости. Това създаде сериозно съмнение относно начина, по който хотелът обработва лична информация.

Стаята не отговаряше на очакванията. Леглото беше матрак на пружини. Климатикът работеше непостоянно и не успя да отопли стаята, което доведе до некомфортна нощ.

Освен това беше изискан депозит от 25 евро за евентуални щети, без предварително ясно обяснение и при видимо амортизирано състояние на стаята.

Като цяло престоят не отговори на базовите стандарти за комфорт, обслужване и сигурност на личните данни.

2026-01-04 • via Nuitee
Y
Yavuz • couple • tr
5
memnun kalamadık
Pros:

konumu iyi

Cons:

banyodan çok kötü koku geliyor yatak rahatsız

2025-12-21 • via Nuitee
B
Baturay • couple • tr
5
2025-12-13 • via Nuitee
Y
Yasin • family_with_children • tr
5
2025-11-20 • via Nuitee
K
Kaloqn4oo • couple • gb
8
2025-11-06 • via Nuitee
M
Meral • couple • tr
8
2025-11-03 • via Nuitee
S
Stoyanova • extended_group • bg
10
Pros:

Приятно местенце с всичко налично, мъжът, който ни обслужи беше изключително мил и приятен човек. Локацията е удобна. за кратък престой е отлично местенцето, вече в зависимост какво се търси.

2025-11-03 • via Nuitee
Наталия • couple • bg
4
2025-10-22 • via Nuitee
O
Orhan • couple • tr
2
İdare eder
Pros:

Konumu ve çalışanları ilgisi iyiydi.

Cons:

Otelde ve odalarda ağur bir lağım kokusu vardı

2025-10-12 • via Nuitee
B
baha tahsin • extended_group • tr
7
standart beklentiyi karşıladı.
Pros:

kahvaltı yok

2025-10-06 • via Nuitee