Hatago Tsubakiya

Hotels
8.4 (1061 reviews)
Yamanaka 500 , Yamanakako , JP

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Stunning views of Mt. Fuji
Helpful and friendly staff
Unique onsen experience
Cons:
Cleanliness issues
Limited food options
Some amenities outdated

Categories

Cleanliness
7.65
Several mentions of cleanliness issues, including dust and stains in rooms.
Service
9.15
Staff is described as very kind and helpful, with good service quality.
Location
9.15
Located close to Mt. Fuji and surrounded by nature, highly praised.
Room Quality
8.15
Rooms spacious, but some complaints about bed placement and cleanliness.
Amenities
8.15
Onsen is well-liked, but some amenities need updates.
Value for Money
8.65
General agreement that it offers decent value for the location and views.
Food and Beverage
7.65
Limited food options; not considered a restaurant as expected.
Overall Experience
8.65
Positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:30

Property Description

Luxurious Accommodation and Relaxation
Hatago Tsubakiya, located in Yamanakako, offers a serene escape just a 5-minute walk from Lake Yamanaka. Indulge in a private natural hot spring bath, perfect for unwinding after a day of exploration.

Entertainment and Recreation
Guests can enjoy a variety of activities including table tennis and billiards, ensuring there's never a dull moment. Tennis courts are also available for those looking to elevate their stay with a friendly match.

Convenience and Connectivity
With free WiFi throughout the property, staying connected is effortless. The shared lounge provides a convenient space equipped with a microwave, toaster, and coffee maker. Additionally, amenities like a coin-operated washing machine and bicycle rental make for a hassle-free stay.

Book now for an unforgettable experience at Hatago Tsubakiya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1061 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
L
Lea • couple • fr
9
Très bien
Pros:

La vue est vraiment comme indiqué,sur le mont Fuji !!!! Chambre petite mais très confort. Le onsen est top car on peut prendre un créneau juste pour notre chambre donc on est tranquille !

2026-10-27 • via Nuitee
M
Mandy • family_with_children • gb
10
Pros:

Priceless Fuji views. The room was large and well equipped. The Onsen was perfect and loved being able to book a slot to use privately.

Cons:

The bed was a bit small for 2 with no space for side tables either.

2026-10-26 • via Nuitee
L
Laurence • extended_group • au
9
Really enjoyable stay
Pros:

Authenticity, private onsen, traditional feel. Magnificent views.

Cons:

Beds were a very hard and perhaps small but willing to pay that price for the rest.

2026-10-23 • via Nuitee
C
camille • couple • fr
10
Magique, reposant merci
Pros:

Tout, la vue de notre chambre était splendide nous avons eu beaucoup de chance de pouvoir voir en entier le mont Fuji lors de nos séjours.
Le coin onsen + salle de bain était génial également. Évidement le personnel, très attentionnée et adorable avec nous <3

2026-10-23 • via Nuitee
E
Eran • family_with_children • il
10
Pros:

מיקום. נוף מדהים לפוג'י מהחדר.

Cons:

בחדר אין מקלחת. בשביל להתקלח צריך לרדת לאונסן וזה דורש רישום. אבל זה לא באמת פוגע בחוויה הטובה

2026-10-18 • via Nuitee
I
Ines • solo_traveller • pt
9
2026-10-17 • via Nuitee
T
Tamaki • family_with_children • de
3
Pros:

Aussicht

Cons:

Sehr sanierungsbedürftig

2026-10-16 • via Nuitee
M
Maeva • solo_traveller • fr
9
Très bien
Pros:

Personnel très gentil

Cons:

Tout était super franchement 😄

2026-10-16 • via Nuitee
X
Xue Rou • extended_group • my
9
2026-10-15 • via Nuitee
T
Thomas • solo_traveller • je
10
Great stay and value for money.
Pros:

Staff extremely helpful and kind

Cons:

Honestly cannot say.

2026-10-13 • via Nuitee
A
Aubin • solo_traveller • fr
10
Pros:

Endroit super au pied du mont fuji

2026-10-13 • via Nuitee
E
eros_nyx • solo_traveller • fr
10
Pros:

Le logement est magnifique avec une superbe vue sur le mont fuji !
Nous avons pu tester les futons et nous avions quand même 2 lits "européens" au cas où.

Le personnel est vraiment très gentil et au petit soin , si vous avez besoin de quoi que ce soit n'hésitez pas !

Le onsen est très agréable .

Cons:

Une toute petite note sur l'eau chaude , nous avons une fois (sur 3) de l'eau froide pour nous doucher.

2026-10-09 • via Nuitee
D
Dustin • couple • de
9
2026-10-08 • via Nuitee
M
Maxime • couple • fr
8
Détente dans un lieu calme
Pros:

Présence de onsen, vu sur le mont Fuji, hôtel calme et traditionnel

Cons:

Déco à rafraîchir à certains endroits

2026-09-19 • via Nuitee
E
Emelie • couple • de
10
Beautiful laid back hotel
Pros:

Very friendly staff, got to see mount fuji from our balcony, the onsen was fantastic, very relaxing great getaway from busy tokio

2026-09-16 • via Nuitee
Z
Zdenek • family_with_children • cz
7
2026-09-11 • via Nuitee
M
Marianne • extended_group • gb
10
Lovely ryokan experience
Pros:

Lovely view from our room of the nice garden! Big bay windows. Nice and spacious room. We loved the private onsen time slot system - can book twice per day. Just be aware it's per room and not per person so if you are sharing with friends you may need to work something out 😂

Cons:

We tried to use the karaoke room 1 hour before the listed closing time but it was locked. We weren't sure if it was because it was off season or if the closing times had changed.

2026-09-11 • via Nuitee
M
MANAMI • couple • jp
5
2026-09-10 • via Nuitee
M
Maité • solo_traveller • be
10
Enorm aangenaam verblijf met privé onsen
Pros:

Voor ons was het de ideale plek om tot rust te komen na een beklimming van mount Fuji. De privé onsen zijn te boeken per kamer op een specifiek tijdsslot. Dit zorgt ervoor dat je samen met je partner kan genieten van onsen, een echte meerwaarde. De eigenaars zijn super behulpzaam en vriendelijk. Zeker aan te raden

Cons:

Niets

2026-09-05 • via Nuitee
J
Julien • solo_traveller • jp
9
2026-09-01 • via Nuitee