Hotel Diamond

Hotels
9.1 (610 reviews)
2 Shipchenska Epopeya Str. , Kazanlŭk , bg

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast
Cons:
Tight parking
Small rooms
Bathroom flooding

Categories

Cleanliness
8.49
Some concerns about the cleanliness of shower areas noted in reviews.
Service
9.96
Reception staff received high praise for their attention and helpfulness.
Location
9.5
Multiple reviews commend the hotel's excellent location.
Room Quality
8.45
Room sizes varied, with some suggesting they were small or had inadequate amenities.
Amenities
8.98
Amenities are decent with room for improvement in bathroom designs.
Value for Money
8.94
Good value, especially considering the location and comfort.
Food and Beverage
8.99
Breakfast is generally well-reviewed, albeit occasional comments on missing options.
Overall Experience
9.46
High overall satisfaction, with recurring guests highlighting the hotel's strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:22

Property Description

Luxurious Accommodation
Hotel Diamond offers air-conditioned rooms with flat-screen TVs and balconies, ensuring a comfortable stay in the heart of Kazanlak.

Convenient Amenities
Enjoy a 24-hour lobby bar, free Wi-Fi, and complimentary underground parking, making your stay hassle-free and enjoyable.

Prime Location
Situated at the eastern end of the Rose Valley, Hotel Diamond is just steps away from Kazanlak's attractions like the Rose Festival and Rozarium Park.

Book now to experience the perfect blend of luxury, convenience, and prime location at Hotel Diamond.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 610 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
M
Maria • couple • de
7
2026-05-08 • via Nuitee
G
Georgieva • couple • bg
10
2026-04-26 • via Nuitee
V
Vilislav • couple • bg
8
2026-04-26 • via Nuitee
T
Trichkov • couple • bg
9
2026-04-26 • via Nuitee
V
Viktoriya • couple • bg
10
2026-04-22 • via Nuitee
V
Vasil • family_with_children • bg
10
Pros:

Всичко!

2026-04-20 • via Nuitee
R
Rumen • family_with_children • gb
6
2026-04-17 • via Nuitee
Нина • solo_traveller • bg
10
Pros:

Хотелът е перфектен. Усмихнати и любезни собственици.Вкусна и добре приготвена , и сервирана закуска.Стаята чиста и с гледка към града.Не на последно място местоположение в идеален център.

2026-04-10 • via Nuitee
V
Victor • extended_group • es
7
Hay mejores opciones
Pros:

La ubicación,el hombre que nos atendió en la recepción nos atendió y nos informó de todo muy bien,y la amplitud y comodidad de la habitación que nos dieron por error en la otra reservada

Cons:

La habitación que nos asignaron inicialmente no valía lo que pagamos por ella,sin embargo la que nos dieron en lugar de esa,si.la habitación era muy grande pero entraba la claridad por todo el ventanal.Parking gratuito en la calle.

2026-04-07 • via Nuitee
D
Dimitrina • extended_group • us
8
Pros:

Great central location. Spacious and comfortable room.

Cons:

The staff did not make it clear that we had to order breakfast at least 24 hours in advance, so we had to go out to a restaurant, which ended up being delicious but more expensive.

2026-04-03 • via Nuitee
A
Ahmet • solo_traveller • tr
10
Oda sıcak, banyo güzel ve tertemiz. Çalışanlar güler yüzlü ve yardımcı oluyorlar. Çok memnun kaldık. Çok teşekkürler.
2026-03-19 • via Nuitee
D
Derek • solo_traveller • gb
10
Excellent
Pros:

Situation to the centre everything was excellent staff were very pleasant and helpful

Cons:

Nothing

2026-03-15 • via Nuitee
T
Tsvetan • solo_traveller • bg
7
2026-03-10 • via Nuitee
B
Burmova • couple • bg
8
Очаквано, много добър престой
Pros:

Отлично местоположение , удобна, красива и топла стая , любезен персонал !

Cons:

Нямаше кана за топла вода

2026-03-04 • via Nuitee
N
Nikola • family_with_children • bg
8
Pros:

Great location, friendly staff, parking, clean and nicely decorated room, spacious bathroom.

Cons:

The room was a bit small, but it was nice nonetheless.

2026-03-03 • via Nuitee
H
Hainov • family_with_children • bg
9
2026-02-12 • via Nuitee
Ангелова • family_with_children • bg
10
2026-01-25 • via Nuitee
D
Dimitar • solo_traveller • bg
10
2026-01-20 • via Nuitee
Любомир • couple • bg
9
Pros:

Супер!

2026-01-20 • via Nuitee
L
Liudmila • couple • bg
9
2026-01-19 • via Nuitee