Hotel Diamond

Hotels
9.1 (598 reviews)
2 Shipchenska Epopeya Str. , Kazanlŭk , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast
Cons:
Tight parking
Small rooms
Bathroom flooding

Categories

Cleanliness
8.49
Some concerns about the cleanliness of shower areas noted in reviews.
Service
9.96
Reception staff received high praise for their attention and helpfulness.
Location
9.5
Multiple reviews commend the hotel's excellent location.
Room Quality
8.45
Room sizes varied, with some suggesting they were small or had inadequate amenities.
Amenities
8.98
Amenities are decent with room for improvement in bathroom designs.
Value for Money
8.94
Good value, especially considering the location and comfort.
Food and Beverage
8.99
Breakfast is generally well-reviewed, albeit occasional comments on missing options.
Overall Experience
9.46
High overall satisfaction, with recurring guests highlighting the hotel's strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:22

Property Description

Luxurious Accommodation
Hotel Diamond offers air-conditioned rooms with flat-screen TVs and balconies, ensuring a comfortable stay in the heart of Kazanlak.

Convenient Amenities
Enjoy a 24-hour lobby bar, free Wi-Fi, and complimentary underground parking, making your stay hassle-free and enjoyable.

Prime Location
Situated at the eastern end of the Rose Valley, Hotel Diamond is just steps away from Kazanlak's attractions like the Rose Festival and Rozarium Park.

Book now to experience the perfect blend of luxury, convenience, and prime location at Hotel Diamond.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 598 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
T
Tsvetan • solo_traveller • bg
7
2026-03-10 • via Nuitee
B
Burmova • couple • bg
8
Очаквано, много добър престой
Pros:

Отлично местоположение , удобна, красива и топла стая , любезен персонал !

Cons:

Нямаше кана за топла вода

2026-03-04 • via Nuitee
N
Nikola • family_with_children • bg
8
Pros:

Great location, friendly staff, parking, clean and nicely decorated room, spacious bathroom.

Cons:

The room was a bit small, but it was nice nonetheless.

2026-03-03 • via Nuitee
H
Hainov • family_with_children • bg
9
2026-02-12 • via Nuitee
Ангелова • family_with_children • bg
10
2026-01-25 • via Nuitee
D
Dimitar • solo_traveller • bg
10
2026-01-20 • via Nuitee
Любомир • couple • bg
9
Pros:

Супер!

2026-01-20 • via Nuitee
L
Liudmila • couple • bg
9
2026-01-19 • via Nuitee
R
Rafaela • solo_traveller • bg
10
2026-01-19 • via Nuitee
M
Maria • family_with_children • bg
8
2026-01-19 • via Nuitee
L
Loredana • solo_traveller • ro
9
2026-01-19 • via Nuitee
ХРИСТИНА • couple • bg
10
2026-01-19 • via Nuitee
Виктор • family_with_children • bg
10
2026-01-19 • via Nuitee
M
MARIA • family_with_children • bg
7
2026-01-10 • via Nuitee
S
Suzan • solo_traveller • tr
5
Makul
Pros:

Konumu iyi, şehir merkezine yakın, sakin, temiz bir tesis
Çalışanlar güler yüzlü

Cons:

Otoparkı çok ufak, manevra alanı neredeyse yok
Odalarda sinmiş sigara kokusu var
Banyoda duş perdesi yok

2026-01-05 • via Nuitee
A
atanas • family_with_children • es
10
Pros:

The receptionist - Lyuba was amazing with the attention and help!

2026-01-02 • via Nuitee
T
Trayan • family_with_children • bg
10
Фантастичен
Pros:

Прекрасно местоположение. Осигурен паркинг. Комфортни и чисти стаи. Любезен и отзивчив персонал. Много вкусна закуска и ароматно кафе.

2025-12-29 • via Nuitee
Y
Yanakiev • family_with_children • bg
9
2025-12-28 • via Nuitee
Y
Yoana Angelova • couple • bg
10
2025-12-17 • via Nuitee
Василена • family_with_children • bg
10
2025-12-14 • via Nuitee