Grand Camellia Hotel

Hotels
5.4 (21 reviews)
Thissa Road, Walawa Junction , Ambalantota , lk

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Ironing service
See all facilities

Review Highlights

Pros:
Staff boy good person
Cons:
Broken toilet
Dismissive staff management
Poor room quality

Categories

Cleanliness
2.61
The washroom had a broken toilet, indicating poor maintenance.
Service
5.58
Staff had a dismissive attitude towards issues raised by guests.
Location
8.12
Location is not specifically criticized, assumed standard quality.
Room Quality
3.57
Facilities fell below expectations, indicative of room quality issues.
Amenities
6.6
Basic amenities available but not up to standard.
Value for Money
5.06
Overall experience did not justify the price paid.
Food and Beverage
8.11
Not mentioned, presumed standard quality for hotel tier.
Overall Experience
3.58
Overall, quite disappointed with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:19

Property Description

Luxurious Accommodation
Indulge in a comfortable stay with spacious rooms and modern amenities at Grand Camellia Hotel. Each room is equipped with a seating area and a private bathroom for your convenience.

Explore the Surroundings
Conveniently located near popular attractions like Hummanaya Blow Hole and Bundala Bird Sanctuary, make the most of your stay by exploring the beautiful surroundings and immersing yourself in nature.

Convenient Services
Enjoy hassle-free travel with airport transfers and take advantage of the bicycle rental and car hire services available at the hotel. Your perfect getaway awaits at Grand Camellia Hotel.

Check-in and check-out hours:
Check-out: 08:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in public areas and costs USD 4 per 24 hours.

Location

Guest Reviews

5.4
Based on 21 reviews
Cleanliness: 2.61
Service: 5.58
Location: 8.12
Room Quality: 3.57
Amenities: 6.6
Value for Money: 5.06
Food and Beverage: 8.11
Overall Experience: 3.58
N
Nuzair • solo_traveller • lk
1
Very disappointed 🤮🤮
2025-10-01 • via Nuitee
I
Indika P. • extended_group • lk
6
2025-07-19 • via Nuitee
T
Thevaseelan • extended_group • lk
1
Cons:

We booked our stay at Grand Camellia in Ambalantota through Booking.com, but unfortunately, the experience did not meet our expectations.

The facilities and service were well below standard. The washroom in our room had a broken toilet, and when we brought it to the staff’s attention, their response was dismissive. Instead of addressing the issue, they made comments suggesting that it was because we had booked a lower-priced room — which felt unprofessional and unacceptable.

We also noticed a clear lack of equal treatment among guests. It seemed like those staying in non-AC rooms were not given the same level of service or attention as guests in AC rooms. This kind of attitude made us feel unwelcome and undervalued during our stay.

Overall, we were quite disappointed and would not recommend this hotel unless improvements are made in both their customer service and facility maintenance.

2025-07-17 • via Nuitee
R
Rathna • young couple • lk
2
bad value
Pros:

Staff boy good person

Cons:

staff manager girl very bad

2025-06-29 • via Nuitee
C
Chathu • young couple • lk
10
My stay at this hotel was absolutely perfect from start to finish. The staff made me feel like a VIP throughout my visit
Pros:

Everything

2025-05-12 • via Nuitee
S
Stefan • family with young children • lk
7
Value for money
Pros:

The location was very convenient for us since we just wanted to spend the night on a long trip. The rooms were good and well worth the price we paid. Was a little sceptical about the place since some past reviews were not too promising, but we weren't disappointed.

Cons:

Maybe the staff could've been a little friendly.

2025-05-05 • via Nuitee
S
Samuel • solo traveller • ie
1
Bad
2025-03-20 • via Nuitee
M
Mnm • review category business travellers • lk
10
Exceptional
2025-02-10 • via Nuitee
R
Rezija • with friends • lv
6
It was okay
Pros:

Very cheap

Cons:

A bit old, but okay for money

2025-01-24 • via Nuitee
A
Asiri • young couple • lk
1
Bad
Pros:

Bad

Cons:

Everything

2024-12-08 • via Nuitee
U
Udari • group • lk
5
Passable
2024-10-21 • via Nuitee
W
Waseer • family with young children • lk
10
Exceptional
Pros:

Location is on the main road.

Cons:

A coffee table & iron table were expected.

2024-09-18 • via Nuitee
M
Mihiran • young couple • lk
5
Passable
2024-08-03 • via Nuitee
O
Oleksandr • solo traveller • ua
1
Terrible
Pros:

Nothing

Cons:

It was dirty and had no wifi. The window was covered with bricks. They asked for extra money and didn't bring the change. If u have a chance to stay somewhere else, I'm 100% sure it is better than here

2024-06-03 • via Nuitee
M
Mohamed • young couple • lk
4
Disappointing
2023-06-11 • via Nuitee
C
Chathura • young couple • lk
10
Exceptional
Pros:

swimming pool

Cons:

nothing

2023-02-07 • via Nuitee
D
Dias • family with young children • lk
1
Bad
Cons:

Totally disappointed with the staff and the facilities…….

2023-01-27 • via Nuitee
S
Shanthampillai • review category business travellers • lk
4
Disappointing
2023-01-27 • via Nuitee
C
Chathura • young couple • lk
10
best place to stay and very good value for money. they have multiple types of rooms ❤️🔥
Pros:

swimming pool area was amazing. food was also excellent. service is very good they are very helpful ❤️🙏🏻

2023-01-20 • via Nuitee
Z
Zack • young couple • lk
5
Passable
2022-12-25 • via Nuitee