Chariton Hotel Butterworth

Hotels
7.3 (380 reviews)
1, Lorong Jermal Indah, Taman Jermal Indah , Butterworth , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean guest rooms
Helpful staff
Convenient parking
Cons:
Lack of space in rooms
No breakfast provided
Issues with amenities

Categories

Cleanliness
7.8
Clean room and bathroom mentioned positively, but some reviews noted issues.
Service
8.3
Customer service praised in several reviews.
Location
7.8
Good location mentioned, but some found it difficult to find dining options nearby.
Room Quality
6.8
Some guests found rooms small and lacking in amenities.
Amenities
6.8
Lack of promised amenities, such as breakfast and kettle.
Value for Money
8.3
Value acknowledged for the price, but some mentioned better options available.
Food and Beverage
5.3
No food options available apart from instant noodles.
Overall Experience
7.3
Mixed feedback overall; positive aspects, but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:39

Property Description

Convenient location: Situated within close proximity to popular shopping malls and landmarks such as Sunway Carnival Mall, Penang Bridge, and Queensbay Mall.

Comfortable accommodation: Enjoy air-conditioned rooms with a desk, flat-screen TV, and cozy bed accompanied by freshly laundered bed linen and towels.

Exceptional service: Benefit from free WiFi, room service, and a 24-hour front desk ensuring a seamless and enjoyable stay at Chariton Hotel Butterworth.

To experience convenience, comfort, and exceptional service, book your stay at Chariton Hotel Butterworth today and make the most of your time in Butterworth.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that a MYR 2 city tax per room per night is to be paid directly to the hotel upon check-in or check-out.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 0.40 per hour.

Location

Guest Reviews

7.3
Based on 380 reviews
Cleanliness: 7.8
Service: 8.3
Location: 7.8
Room Quality: 6.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 5.3
Overall Experience: 7.3
K
Khairul • extended_group • my
8
2026-05-08 • via Nuitee
N
Nurariff • couple • my
8
2026-05-08 • via Nuitee
Y
YONG • couple • my
8
Pros:

Staff no second to give us change room. Appreciate 👍

Cons:

Facing main road too noisy

2026-05-04 • via Nuitee
M
Majmin Samsudin • solo_traveller • my
8
2026-05-02 • via Nuitee
M
Mustctar • solo_traveller • my
9
Pros:

Easy parking, easy to carry luggages ( because there is elavator lift)

Cons:

Maybe the hotel can provide a separate coffee table instead of sharing it with the tv cabinet ( afraid if water spills on the cables and electric points)

2026-04-24 • via Nuitee
M
Mohd Naufal • solo_traveller • my
5
Pros:

tekanan air sgt best.. laju

Cons:

katil n tilam dia keras kejung.. sakit bdn... brg banyak... mula2 ingt pekerja bangla dia nk tolong... kita pun standby nk bg tips rm50.. last2 pekerja nya x nmpk btg hdung... pkl 11 dh kol n dtg bilik suruh c. out... amende laa...

2026-04-18 • via Nuitee
I
Irisa • family_with_children • my
1
Cons:

Room 109 has bed bugs. So I ended getting my whole body itched. It didn't happen the last time I went there. So don't stay in that room or any of the single bed rooms. The bantal pillows are dirty save for their clean sheet.

2026-04-13 • via Nuitee
G
Gary • solo_traveller • au
1
Regrettable
Pros:

N/A

Cons:

Was overcharged a 30 ringgit “tourist fee”. There are other hotels cheaper and closer, and possibly more friendly, who do not charge this “fee” or “extra charges”

2026-04-09 • via Nuitee
M
Misbah • family_with_children • my
10
2026-04-07 • via Nuitee
I
Irisa • family_with_children • my
10
2026-04-02 • via Nuitee
N
Nur Hanizah Husin • family_with_children • my
10
2026-03-31 • via Nuitee
A
Amirah • couple • jo
8
Overall okey dan memuaskan. Keluasan bilik okey, muat untuk solat 2 orang.
Pros:

- Location tak jauh daripada rumah kampung.
- Bilik Luas

Cons:

- Malam raya sangat bising bunyi mercun & motor
- Penyangkut tak banyak

2026-03-23 • via Nuitee
K
Kurt • couple • dk
3
Cons:

Aircondition lød som en gammel fiskekutter

2026-03-02 • via Nuitee
J
Jacky • extended_group • my
7
Okay
Pros:

Ok

Cons:

Okay

2026-02-26 • via Nuitee
C
Chiaxian • couple • my
8
2026-02-26 • via Nuitee
S
Shanti Jkumar • family_with_children • my
4
2026-02-24 • via Nuitee
S
Salbiah • family_with_children • my
5
Pros:

Persekitaran memuaskan, sunyi dan dapat rehat dengan tenang.

Cons:

Kemudahan seperti seterika diutamakan di setiap bilik untuk kegunaan semasa. Bukan diberi satu jam sahaja untuk menggunakan seterika tersebut kerana memberi masalah bagi tetamu yg menginap dalam masa yang panjang. Tidak semua tetamu suka nak iron baju dalam masa satu jam.

Tingkap ada yang patah kunci nya, jdi keselamatan di dalam bilik agak kurang terjamin. Walaupun bangunan agak tinggi tetapi kurang selesa disebabkan malam2 nak tidur dengan tingkap tak berkunci. Boleh check bilik 305.

2026-01-31 • via Nuitee
S
Siti Norzana • solo_traveller • my
10
2026-01-29 • via Nuitee
S
Sonia • family_with_children • my
10
Can come again
Pros:

Comfy and strategically positioned

Cons:

Towels didnt smell fresh

2026-01-25 • via Nuitee
Z
Zainul Ariffin • family_with_children • my
10
Pros:

N/a

Cons:

N/a

2026-01-22 • via Nuitee