Chariton Hotel Butterworth

Hotels
7.3 (410 reviews)
1, Lorong Jermal Indah, Taman Jermal Indah , Butterworth , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean guest rooms
Helpful staff
Convenient parking
Cons:
Lack of space in rooms
No breakfast provided
Issues with amenities

Categories

Cleanliness
7.8
Clean room and bathroom mentioned positively, but some reviews noted issues.
Service
8.3
Customer service praised in several reviews.
Location
7.8
Good location mentioned, but some found it difficult to find dining options nearby.
Room Quality
6.8
Some guests found rooms small and lacking in amenities.
Amenities
6.8
Lack of promised amenities, such as breakfast and kettle.
Value for Money
8.3
Value acknowledged for the price, but some mentioned better options available.
Food and Beverage
5.3
No food options available apart from instant noodles.
Overall Experience
7.3
Mixed feedback overall; positive aspects, but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:39

Property Description

Convenient location: Situated within close proximity to popular shopping malls and landmarks such as Sunway Carnival Mall, Penang Bridge, and Queensbay Mall.

Comfortable accommodation: Enjoy air-conditioned rooms with a desk, flat-screen TV, and cozy bed accompanied by freshly laundered bed linen and towels.

Exceptional service: Benefit from free WiFi, room service, and a 24-hour front desk ensuring a seamless and enjoyable stay at Chariton Hotel Butterworth.

To experience convenience, comfort, and exceptional service, book your stay at Chariton Hotel Butterworth today and make the most of your time in Butterworth.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that a MYR 2 city tax per room per night is to be paid directly to the hotel upon check-in or check-out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 410 reviews
Cleanliness: 7.8
Service: 8.3
Location: 7.8
Room Quality: 6.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 5.3
Overall Experience: 7.3
Z
Zulkifli Ahmad • solo_traveller • my
5
Not comfortable with staff hotel
Pros:

Quiet place

Cons:

The staff came 4/5 times to knock your door Asked to check out..this is bad Manners to Customer privacy..

2026-09-19 • via Nuitee
J
jeffrey • family_with_children • my
6
2026-09-14 • via Nuitee
V
vikneswari • solo_traveller • my
5
Pros:

Comfortable bed...
Clean bath room

Cons:

Water heater was noisy when in use
No space to keep shower gel at shower area
No coffee tea making facilities in the room

2026-09-13 • via Nuitee
M
Mohamad Shah • solo_traveller • my
8
Pros:

Everything ok

2026-09-12 • via Nuitee
H
Hasliana • extended_group • my
8
2026-09-01 • via Nuitee
D
Dyg Ani Amzar • solo_traveller • my
7
Pros:

the room..

Cons:

Lack of facilities.. no iron no spoon..n a bit smelly but the room is nice laa..

2026-08-31 • via Nuitee
G
gunasehgaran • extended_group • my
10
2026-08-22 • via Nuitee
A
adibahliyana • solo_traveller • my
8
2026-08-04 • via Nuitee
A
Asyikin Abdullah • solo_traveller • my
9
2026-08-02 • via Nuitee
K
KUMARESAN NARAYANAN • solo_traveller • my
10
2026-07-21 • via Nuitee
A
Ang • solo_traveller • my
5
Pros:

I did not have breakfast during my last stay.

Cons:

Improve cleanness, replace carpet etc
replace noisy aircon for room 205

2026-07-17 • via Nuitee
T
Tulapond • extended_group • th
10
Bad
Pros:

Very bad smell in the room

Cons:

Nothing make me like it

2026-07-14 • via Nuitee
Z
Zairul • family_with_children • my
9
I will stay again on this hotel
Pros:

The room very nice and comfortable

2026-07-13 • via Nuitee
M
Maznah • extended_group • sg
1
Nothing great for $214.18rm per night for a family room, and poor rating.
Pros:

Early check-in.
Comfortable bed.

Cons:

Front desk staff - Lack of service quality and initiative.
Toilet - Dirty & smelly. Need to keep toilet door close.
Towel and door mat (fit for rag).
2 Aircon (old) unit with 1 remote - some feature not working.
Curtain has cigaret burnt mark.
Some stain on comforter linen.

2026-07-13 • via Nuitee
E
Eyqa • couple • my
5
Pros:

x ada ape

Cons:

x ada ape

2026-07-06 • via Nuitee
S
SHAHRUZANIE • solo_traveller • my
10
2026-07-01 • via Nuitee
G
Gan • solo_traveller • my
7
2026-06-30 • via Nuitee
S
Sarisna • extended_group • my
9
2026-06-28 • via Nuitee
F
Fiza • family_with_children • my
8
2026-06-26 • via Nuitee
S
SHAHRUZANIE • solo_traveller • my
10
2026-06-23 • via Nuitee