Punsisi Resort - Adam's Peak

Las instalaciones pelín antiguas.

The staircase was very difficult to clime, as the steps were narrow and high. It was noisy, no cross ventilation in the room, no A/C in our room. We are required to close the windows, as they have monkeys in the morning. Right next to the windows below, they burn something that causes a lot of smoke, due to which you can not open the windows at night, as it accumulates and fills the whole room. We got congestion and cough. My friend got very sick and couldn't climb up the stairs to Adams Peak, which was very dissapointing to both of us. The name, resort, is misleading.This is best described as Hostel.

nothing

Nothing

1. WiFi did not work. The WiFi indicated in the room had no signal. We called reception to get the WiFi password for the connection that was strongest . We could connect, but no Internet was present.

2. Staff referred us to a driver who does not speak English. We raised this issue with the staff, and they acted as though they were unaware of this. The driver indicated he was friends with the owner of the establishment, so this was hard to believe.

3. The staff then apologised and said they would speak to the driver to negotiate a lower fee. The feedback we then received from the staff was that the driver was OK with accepting a lower fee. Halfway through our drive the next day, the driver got aggressive with us and told us he is not OK with the new agreement . It's unclear if the staff at the hotel misunderstood his response. We were quite nervous about what he may do, so we paid the full amount he did not fulfil his obligations.

4. The rooms allocated are 200 steps up into the mountain. This may or may not be an issue depending on how fond you are of hiking to your room. The staff who were sent to bring food up or move baggage up and down looked annoyed at their task (understandably so!).

5. We asked the staff at the hotel what other activities we could do in the area. The staff started off saying there are plenty of things to do. When we asked them to send us a list of things however they said they needed to ask this or that person and get back to me. I never received any list . We then decided to leave a day earlier as there was literally nothing else to do in this area.

6. I can understand some Sinhalese and noticed how the staff would speak to each other about us right in front of us, i may add) . This made it very apparent they felt we were a nuisance and that they are doing us a favour. 😅

7. The booking.com reviews I read prior to booking this place were not accurate. Read the Google reviews before you book- these are a lot closer to the truth.

no aircond 🥲