The Shanti Plaza - Traveler's choice awarded 2025

Hotels
8.8 (741 reviews)
8651, Arakasha Road Pahar Ganj New Delhi , New Delhi , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and value for money
Cons:
Cleanliness issues
Tired-looking rooms

Categories

Cleanliness
7.26
Multiple reviews indicate significant cleanliness issues, which affected guest satisfaction.
Service
9.73
Staff received positive remarks for their helpfulness and support.
Location
9.27
Location was positively noted, being central and accessible.
Room Quality
8.22
Some rooms were noted as being tired or dirty; however, some guests had clean and comfortable rooms.
Amenities
9.25
Basic amenities were adequately provided and well-received.
Value for Money
9.71
Many guests found the hotel to be a great value for their stay.
Food and Beverage
8.26
Breakfast options lacked variety but were described as decent.
Overall Experience
8.73
Guests appreciated the value but had significant concerns with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:17

Property Description

Convenient Location in Paharganj District
Hotel Shanti Plaza-by Haveliya Hotels offers a comfortable stay in the vibrant Paharganj district of New Delhi. With key attractions like Jantar Mantar and Red Fort just a short distance away, guests can easily explore the cultural wonders of the city.

Modern Amenities and Comfortable Rooms
Each room at Hotel Shanti Plaza-by Haveliya Hotels is equipped with essential amenities including a flat-screen TV, private bathroom, and fridge. The cozy accommodations ensure a relaxing stay for every guest.

Personalized Service and Local Guidance
The hotel's reception is always ready to assist guests with personalized recommendations and local guidance, ensuring a memorable and hassle-free stay in New Delhi.

Experience the best of New Delhi at Hotel Shanti Plaza-by Haveliya Hotels - book your stay now for an unforgettable journey!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for Rs. 400 per person per night when using an existing bed.
    Children from 6 years old to 14 years old stay for Rs. 600 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 741 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.71
Food and Beverage: 8.26
Overall Experience: 8.73
F
Frédéric family_with_children fr
8
2026-02-28 via Nuitee
T
tausif solo_traveller sa
10
Pros:

Everything was perfect! The staff was very kind and incredibly helpful. On our last evening, sharukh even offered us a room to freshen up and get ready before our flight, free of charge.

2026-02-27 via Nuitee
T
tausif couple sa
10
Pros:

The hotel was in a good locality, shops, restaurants, cabs all were easily available. The staff were helpful, always keeping an eye on the comfort of the people staying with them. Good breakfast! Great service!

Cons:

Especially thank you Shahrukh

2026-02-27 via Nuitee
W
Wasi Makhdoom couple in
10
Pros:

Room was clean and staff was very nice

Cons:

Specially thanks for Receptionist

2026-02-27 via Nuitee
S
Sandra couple pl
9
Good stay with good location
Pros:

Staff was really helpful, good location - no noises, close to the railway station, beds were very comfortable

Cons:

Sometimes there was not an electricity, but it was fixed immediately

2026-02-27 via Nuitee
R
Reza couple de
10
Pros:

Our stay was excellent rooms was clean buffet breakfast very helpful staff I definitely recommended this hotel

2026-02-27 via Nuitee
J
Joseph solo_traveller us
10
I’d go there again
Pros:

The management

Cons:

Location

2026-02-25 via Nuitee
J
Julita family_with_children lt
10
2026-02-24 via Nuitee
M
Milla solo_traveller au
5
2026-02-24 via Nuitee
M
Marc family_with_children gb
9
Delhi February 2026
Pros:

Great location, windows in room, comfortable bed and chair to sit on. Very good WiFi.
I will definitely stay here when next in Delhi.

Cons:

Bathroom and towel could have been a little cleaner.

2026-02-22 via Nuitee
S
Sayuri family_with_children jp
2
忍耐
Pros:

なし

Cons:

部屋の写真は相当昔のものかなと思います。トイレのボタンは押したらパーツが落ちてきたので、別に部屋に変えてもらいました。2つ部屋の枕を確認したら、どちらも毛が数本ついていて、私は一気にホテルの清潔さが不審になりました。タオルも洗われているのか分からないなと。とにかく一泊だったので良いかなと思います。旅先で実際に部屋を見て嫌だなと思っても、キャンセルできないのは残念なシステムですよね。

2026-02-14 via Nuitee
C
christine family_with_children fr
10
Pros:

l'excellent accueil de la réception, la gentillesse du room service, la chambre confortable, beaucoup d'attention envers nous : taxi, bagagerie, eau fournie....et hôtel bien situé pour les visites. thanks Dinesh and sharukh

Cons:

rien, tout est parfait

2026-02-14 via Nuitee
L
Lyse solo_traveller fr
9
Très bon hôtel !
Pros:

Personnel très professionnel et très gentil !!
Les chambres sont très confortables, grandes et très propres.

Cons:

Petit bémol pour l'eau chaude qui n'est pas toujours disponible (il faut appeler l'accueil, mais ils ne vous le disent pas).

2026-02-14 via Nuitee
A
Abdirahman solo_traveller so
8
2026-02-14 via Nuitee
E
Eardly Joseph Marino family_with_children lk
1
Pros:

Nothing. They were closed and did not respond the previous day. It was very unprofessional.

Cons:

Did not respond to messages, was not open to checkin even though i had communicated my arrival times early.

2026-02-13 via Nuitee
A
Ayush couple in
5
2026-02-12 via Nuitee
D
Daniel solo_traveller gb
1
Filthy
Pros:

Nothing, it should be closed down.

Cons:

The location is nowhere near anything important. The staff weren’t available when I arrived and fast asleep. There wasn’t any towels given or soap and it was unclean. Terrible value for money. I left early because it was so bad. Everything was broken.

2026-02-12 via Nuitee
R
Ralf Harald family_with_children de
9
2026-02-11 via Nuitee
A
Alok Kumar couple tw
7
2026-02-11 via Nuitee
L
leila couple gb
3
2026-02-10 via Nuitee