The Shanti Plaza - Traveler's choice awarded 2025

Hotels
8.8 (759 reviews)
8651, Arakasha Road Pahar Ganj New Delhi , New Delhi , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and value for money
Cons:
Cleanliness issues
Tired-looking rooms

Categories

Cleanliness
7.26
Multiple reviews indicate significant cleanliness issues, which affected guest satisfaction.
Service
9.73
Staff received positive remarks for their helpfulness and support.
Location
9.27
Location was positively noted, being central and accessible.
Room Quality
8.22
Some rooms were noted as being tired or dirty; however, some guests had clean and comfortable rooms.
Amenities
9.25
Basic amenities were adequately provided and well-received.
Value for Money
9.71
Many guests found the hotel to be a great value for their stay.
Food and Beverage
8.26
Breakfast options lacked variety but were described as decent.
Overall Experience
8.73
Guests appreciated the value but had significant concerns with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:17

Property Description

Convenient Location in Paharganj District
Hotel Shanti Plaza-by Haveliya Hotels offers a comfortable stay in the vibrant Paharganj district of New Delhi. With key attractions like Jantar Mantar and Red Fort just a short distance away, guests can easily explore the cultural wonders of the city.

Modern Amenities and Comfortable Rooms
Each room at Hotel Shanti Plaza-by Haveliya Hotels is equipped with essential amenities including a flat-screen TV, private bathroom, and fridge. The cozy accommodations ensure a relaxing stay for every guest.

Personalized Service and Local Guidance
The hotel's reception is always ready to assist guests with personalized recommendations and local guidance, ensuring a memorable and hassle-free stay in New Delhi.

Experience the best of New Delhi at Hotel Shanti Plaza-by Haveliya Hotels - book your stay now for an unforgettable journey!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for Rs. 400 per person per night when using an existing bed.
    Children from 6 years old to 14 years old stay for Rs. 600 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 759 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.71
Food and Beverage: 8.26
Overall Experience: 8.73
D
Dinesh • couple • in
10
Pros:

Hotel has good location. Near city attractions. Room clean and cozy. Staff polite and helpful. Fast internet. Loved staying here.

2026-04-11 • via Nuitee
A
aryan • couple • in
10
Top-notch service
Pros:

Perfect hospitality and top-notch service, The bed was clean and provided amazing comfort. The food was fresh and delicious.

2026-04-11 • via Nuitee
D
dinesh • couple • in
10
pleasant stay
Pros:

Definitely deserving, great value for money and a pleasant stay.

2026-04-10 • via Nuitee
R
Raman • couple • in
9
Pros:

Located in Paharganj, Being close to New Delhi Railway Station. The rooms were well-maintained, and the staff was attentive and courteous.

2026-04-10 • via Nuitee
T
tejpreet • couple • in
10
Nice stay
Pros:

The hotel had a nice ambiance and relaxing vibe, Service was consistent and reliable.

2026-04-10 • via Nuitee
N
NevilleTraveller • solo_traveller • au
8
Good accommodation
Pros:

Good accommodation close corner stores, location a bit out of the way but we are talking about spralling Delhi.

Cons:

No complaints

2026-04-06 • via Nuitee
W
Will • solo_traveller • au
6
2026-04-06 • via Nuitee
O
Omar • extended_group • it
1
Mettete immagini vere e rispettate il cliente
Pros:

Nulla

Cons:

Tutto

2026-04-04 • via Nuitee
O
Omar • extended_group • it
10
2026-04-04 • via Nuitee
A
Anton Tkachenko • family_with_children • il
1
Pros:

Работник отеля сразу перевёл в другой отель. Мы просто доплатили. Спасибо ему за это

Cons:

Ужасный отель. Грязный. Воняет. Посуда с обьедками на этаже. Постель грязная. Прям грязная. Жесть. Клоака.

2026-04-04 • via Nuitee
A
Anna • solo_traveller • de
10
Pros:

Everything is good stay was amazing great thank you manager sharukh definitely visited again 🤗

2026-04-02 • via Nuitee
M
meda`` • family_with_children • in
9
2026-04-02 • via Nuitee
Z
Zapata • extended_group • es
1
Engaño
Pros:

Nada es sucio sin nada de lo que ofrecen

2026-03-31 • via Nuitee
A
Angie • couple • us
1
THE worst hotel experience ever—do not book here and if I could give a zero rating I would.
Pros:

What I liked most was leaving this property.

Cons:

1) The room door had a peep hole by the door handle so someone on the outside could look in
2) The sheets were dirty and had makeup on the pillows
3) The bathroom had not been cleaned in days, if not weeks AND still had urine in the toilet bowl
4) I didn’t want to sit on the bed or anywhere … I made another reservation at a nearby hotel and got out as soon as possible.

2026-03-25 • via Nuitee
J
Jacek • couple • pl
5
mediocre
2026-03-25 • via Nuitee
E
Enzo • solo_traveller • ch
8
Delhi zu einem sehr guten Preis-/Leistungsverhältnis
Pros:

Freundliches Personal, gutes Zimmer, günstiger Preis

Cons:

nichts

2026-03-24 • via Nuitee
C
Claudia • extended_group • it
5
Non ci tornerei
Pros:

Solo il prezzo.

Cons:

Le camere sono squallide, così come il bagno e la hall. Non molto pulito. Soprattutto molto diverso da come viene presentato nelle foto

2026-03-24 • via Nuitee
J
Julita • family_with_children • lt
10
2026-03-21 • via Nuitee
B
B.Parmar • family_with_children • in
7
2026-03-18 • via Nuitee
Ágata • couple • pt
5
Pros:

The staff is very helpful

Cons:

The place is dirty, there isn’t always hot water for showering
The breakfast is very poor and it’s on another entirely different hotel and you have to walk to it.
Also, the location of the hotel is in a dangerous area and we felt very unsafe walking there

2026-03-16 • via Nuitee