Hotel Hale

We had a wonderful time at the Hot springs. The owner and his staff at The Hale made our stay fantastic! Having our own soaking tub and no time limits was beyond amazing 🤩 soak as long as you want.
Going on the hike up the mountain behind it and learning so many facts about the national springs was great !
Definitely worth going

The breakfast was excellent.

Great location. Wonderful staff and great brunch

My wife and I booked a “King Suite with Spa Bath” on Booking.com. We were surprised to get a room that felt very dark and claustrophobic as it had narrow windows that were very high and felt blocked by another building, There was kitchen noise from below and one could hear the occupants next door. The room did have a large bathtub with water from the hot springs. Unfortunately, this experience was dampened by our surprise at the room. I will note that the kitchen staff and breakfast were very good. Those who acted as waiters, waitresses, and porters (luggage) were each excellent.

Breakfast was good, but same small selection every day.

The architecture, the old hard wood floors. The location. The staff is wonderful! The property is clean. The hot spring water bath right in our room!! This place is truly amazing!!

Amazing/beautiful place. It's an experience and the staff plus owner are extremely friendly. If you want to make a memorable trip, this is your place. Super comfortable beds, big beautiful room, and the hot springs tub in the room....so incredible. Thanks again to the owner and staff for making this place one to never forget.

We loved our stay. This old bathhouse was converted into a hotel and it is just right. Valet parking ($25) to start. A room with king bed and brick walls, bath with Hot Springs waters to soak in. Fluffy towels, rubber duck, coffee service, breakfast to order, bedside cookies and a carafe of cold spring water are all included. You can feel like a 1920s mogul in this hotel.

I really hope this place succeeds. Hot Springs needs nicer, central accommodations. The pluses: the staff is very attentive and very helpful. The location is outstanding. The restaurant brunch was first-rate. The bathrooms are lovely and the hot springs for a bug bath are terrific. That being said, for the price point (our room was over $400/night), this is not yet a luxury product. The room furnishings are adequate - metal chairs and a table, but no nice, comfortable chair to sit down. Same for all the other furnishings and decorations. The lobby is pleasant enough but not very inviting. The hotel has lots of rules, too, that get read to you before you check in, and then two staff accompanied us to the room to explain the rules. It felt very heavy-handed. In short, this place is on the way but it's not a luxury product, at least not yet, and for the price I think it should be.

I would love to visit again when the weather is better. I will NOT be making a reservation, though! I made a reservation - for a single night - the day before arrival. Twelve hours later, there were Tornado Warnings throughout the area and I tried to cancel. The owner's cancellation policy has ZERO exceptions - even for issues of public safety, even when you book directly through the hotel. I was able to reach the destination after all (several hours behind planned arrival) and did enjoy the soaking tub in my room. Would love to re-visit one day IF they happen to have day-of-arrival availability.

How friendly and informative everyone was.

My wife and I had a very romantic valentine’s day evening dinner there. I was a little skeptical about the location (an old renovated bathhouse) but I had read other reviews so I took a chance and I was not disappointed. It was rainy and cold outside but warm and cozy inside with scrumptiously prepared cuisine that fit the romantic ambiance. The server was a little bit slower but it was a busy night so we did not mind at all. Seafood was fresh and the steak was tender with slight marbling. The peach bread budding was spot on. We will dine here again soon.

The location is fabulous.
It is next door to the brewery and the bath houses.
Across the road from restaurant’s, bars and shops.
The hot spring bath tub is wonderful. Being able to enjoy that in your hotel room is special.
We purchased a bath bomb and enjoyed a relaxing bath with the benefits of the natural hot spring water.
Bed was comfortable.

The one main thing that kept it from being a 5 is the owners did not speak to us. They were in the restaurant the night we had dinner, but didn't speak, even though they came in several times. I also got change the next day, the man owner (who in doing my research I understand is the mayor of Hot Springs, Wow) brought me change, but again, didn't speak, or interreact. No 'How was your stay', 'Where are you from' 'Thanks for being here' Nothing. The wife spoke to someone she knew that night, but I did not see them interact with any others. It was a big turnoff for me. It's nice, small (9 rooms), loved that the spring water comes in to bath, it's available for drinking. Sully got our luggage and checked us in. Jennifer was there both mornings for breakfast. Both were super friendly and helpful. The Ooey Gooey Butter Cake was amazing. The man who waited on us in the restaurant for dinner (food was great) was helpful and friendly, but... We've traveled the world. 4 continents, 38 countries. We're about to do Australia and Asia (working on that trip now). Antarctica next year. We've stayed at the Ritz in Paris, Sacher in Vienna, Fairmont's in Banff and Monaco, Ritz Carlton in Budapest, Kempinski in Berchtesgaden, Julen in Zermatt, Hotel Pupp in Karlovy Vary, etc...The fact that they didn't even bother to speak was a big turn off and we won't stay again for that reason alone. There are other places where the springs come in so...

The building is amazing. They left the old brick for charm on some walls. But the bathrooms are all new. The thermal water is beyond wonderful. We took several baths a day. So detoxing. Rooms were very clean. Breakfast was very nice ! All of this ends up more economical than renting a regular room and going to the bathhouse twice. I can’t wait to go again.

breafast was good and fresh,

The location is great, as it’s in the middle of bathhouse row in the center of the historic district of Hot Springs. We stayed in the Superior Room, which was comfortable and well appointed. Room comes with spring water in the fridge which you can replenish as much as you like from stocks downstairs, free cookies upon arrival, and you can take a soak in hot spring water in the bathtub in your own room (just be careful with the temp). Parking is via valet and costs about 25 a day, but was well worth it as parking in the area is limited.