Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Clean and cozy atmosphere
Cons:
Poor service in certain areas
Room quality varies significantly

Categories

Cleanliness
7.76
Some guests noted cleanliness issues regarding room maintenance and broken facilities.
Service
8.73
Overall service is generally rated positively, with some specific praises for staff in certain areas.
Location
9.27
The location is highly praised, offering a beautiful view and convenient access.
Room Quality
7.22
Rooms vary in quality; some are reported as small and needing renovation.
Amenities
8.25
Amenities like the spa and sauna received mixed reviews but had positive mentions overall.
Value for Money
8.21
Generally seen as good value, although some reported shortcomings in certain services.
Food and Beverage
7.76
Food quality is criticized for being repetitive and not meeting expectations.
Overall Experience
8.43
Mixed feelings about the stay with both positive and negative experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Luxurious Accommodation
Grand Hotel Murgavets, located in the heart of Pamporovo, offers a perfect blend of comfort and convenience. Each room features a balcony and a private bathroom, ensuring a relaxing stay. Enjoy cable TV and free Wi-Fi during your visit.

Wellness and Recreation
Take advantage of the complimentary access to pools, sauna, and fitness area. After a day of skiing, unwind in the sauna or take a refreshing dip in the pool. The free shuttle service to the ski centre adds to the convenience of your stay.

Exquisite Dining Experience
Indulge in a culinary journey at the main restaurant, serving a mix of local and international dishes. Pair your meal with a selection of fine drinks for a complete dining experience.

Book your stay at Grand Hotel Murgavets now for an unforgettable experience!

Important information:

Please note that room rates on the 31 December include a New Year package. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 9 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 694 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
B
Berkay • couple • tr
9
Pros:

Kind and helpful staff, clean and warm rooms. Appears as a freshly renovated hotel, very comfortable.

2026-03-20 • via Nuitee
S
Serghei • family_with_children • md
8
2026-03-19 • via Nuitee
V
Vlad • family_with_children • ua
8
Pros:

В принципе отдохнули не плохо

2026-03-16 • via Nuitee
A
AYHAN • couple • tr
9
Güzel bir tatil geçirdik teşekkür ederiz
Pros:

Konum süper odalar biraz küçük olsada içi gayet konforlu görevliler güler yüzlü ve ilgili teras cafe mükemmeldi, tebrikler

Cons:

Restoran yemekleri biraz daha iyi olabilir

2026-03-15 • via Nuitee
A
Angelov • family_with_children • bg
10
2026-03-13 • via Nuitee
Джак • solo_traveller • bg
9
2026-03-12 • via Nuitee
D
DeniZ • family_with_children • tr
8
2026-03-11 • via Nuitee
S
Serkan • family_with_children • tr
8
2026-03-10 • via Nuitee
K
Katrin • couple • bg
10
2026-03-09 • via Nuitee
Z
Zoya • family_with_children • bg
10
2026-03-08 • via Nuitee
Желязко • couple • bg
10
2026-03-08 • via Nuitee
M
Mehmed • family_with_children • bg
9
2026-03-07 • via Nuitee
M
Mehmed • family_with_children • bg
9
2026-03-07 • via Nuitee
K
Kremena • family_with_children • bg
7
2026-03-06 • via Nuitee
M
Martin • family_with_children • bg
6
2026-03-06 • via Nuitee
D
Dany • family_with_children • bg
7
2026-03-05 • via Nuitee
M
Melania Amuza • family_with_children • ro
7
2026-03-05 • via Nuitee
D
Dmytro • family_with_children • ua
4
2026-03-05 • via Nuitee
G
Georgi • couple • be
8
Много добро обслужване на приемлива цена.
Pros:

Закуската е на много добро ниво. Местоположението е перфектно.

Cons:

Разписанието на Шатъл-буса може да се оптимизира с още един курс точно по обяд - 12:00 или 12:30.

2026-03-05 • via Nuitee
L
Lancelot • family_with_children • bg
5
Won't return
Pros:

A good location, warm. hotel restaurant was quite good. wifi was good, free parking appreciated.

Cons:

average breakfast, lack of good fruit. room smelt of smoke. poor value for money. Next room has a barking dog. Spa looked in need of repair.

2026-03-04 • via Nuitee